No Service After Installing an eSIM: 10 Checks to Do First

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No Service After Installing an eSIM: 1...

No Service After Installing an eSIM: 10 Checks to Do First

30 Oct 2025

Setup
No Service After Installing an eSIM: 10 Checks to Do First

When your eSIM installs but your phone still shows “No Service”, it’s usually a setup detail, not a dead SIM. The good news: most fixes take minutes and don’t require support. This traveller-first checklist walks you through the 10 most common causes—coverage and plan activation, data line selection, roaming and network mode toggles, APN configuration, IMS (VoLTE) registration, and when to reissue a QR. Follow the steps in order; test after each change. If you’re roaming across borders, keep an eye on network selection and data roaming settings as you move. Finally, make sure you bought the right regional product (e.g. Esim North America vs a single-country plan). With a few precise tweaks, most “esim no service” cases go from offline to online in under 10 minutes.

Pro tip: Do all installation and major changes over a stable Wi‑Fi connection, and keep your original QR or activation details handy.

Before you start: quick basics

  • Restart your phone.
  • Ensure Wi‑Fi is on and working.
  • Update iOS/Android to the latest version.
  • If you installed the eSIM abroad, toggle Airplane Mode on for 10 seconds, then off.

The 10 checks (in order)

1) Confirm coverage, plan activation, and date validity

  • Verify your eSIM plan is active for today and includes the country you’re in.
  • If you’re travelling cross-border, confirm your plan’s region (e.g. Esim Western Europe vs single-country options like Esim France, Esim Italy or Esim Spain).
  • Check coverage for your destination via Destinations. Rural areas or islands can have patchy service.
  • If your plan shows expired or out of data, you’ll often see “No Service” or “SOS only”—top up or activate a fresh plan.

Pro tip: In the US, coverage varies by carrier. If you’re using a US plan like Esim United States, move to a spot with open sky or try manual network selection (see Check 7).

2) Confirm device compatibility and unlock status

  • Ensure your phone supports eSIM and is network-unlocked.
  • iPhone: iPhone XS/XR or newer support eSIM.
  • Android: recent Google Pixel, Samsung Galaxy S/Note/Flip/Fold, and others support eSIM.
  • Check it’s not carrier-locked:
  • iPhone: Settings > General > About > Carrier Lock should say “No SIM restrictions”.
  • Android: Insert a different physical SIM (if available) to verify it accepts other networks, or ask your original carrier.
  • Make sure 4G/LTE (and 5G if applicable) are supported bands for your destination.

Pro tip: If the phone is locked, you’ll likely see “No Service” on foreign eSIMs. Unlocking is required.

3) Verify the eSIM line is installed, turned on, and set for data

  • iPhone:
  • Settings > Mobile Data (Cellular) > tap your eSIM > ensure “Turn On This Line” is enabled.
  • Set “Mobile Data” to your eSIM line. If you need your physical SIM for calls, keep “Default Voice Line” on physical and data on eSIM.
  • Android (varies by brand):
  • Settings > Network & Internet > SIMs > ensure the eSIM is enabled.
  • Set “Mobile data” to the eSIM.

Pro tip: If you see multiple eSIMs, rename them so you can select the correct one.

4) Temporarily disable other SIMs to isolate the issue

  • Turn off the physical SIM or other eSIMs for a minute so the phone focuses on the travel eSIM.
  • Toggle Airplane Mode on for 10 seconds, then off.
  • Check if service appears. If yes, re-enable your other SIM and set priorities:
  • Data on the travel eSIM.
  • Calls/SMS on your home SIM (if you need it).

Pro tip: iPhone users—disable “Allow Mobile Data Switching” while testing.

5) Enable Data Roaming and confirm network mode

  • iPhone: Settings > Mobile Data > Data Roaming > On. Then Mobile Data Options > Voice & Data: select 4G or 5G (not 3G).
  • Android: Settings > Network & Internet > Mobile network > Data roaming > On. Preferred network type: 4G/5G Auto.
  • Turn off any “Data Saver/Low Data Mode” while testing.

Why this matters: Most travel eSIMs are roaming profiles by design. If roaming is off, you’ll get “No Service”.

6) Check APN settings (and add them manually if needed)

Many eSIMs auto-configure the APN. If they don’t, data won’t start even if you have signal bars.

  • Find the APN from your activation email or profile details.
  • iPhone: Settings > Mobile Data > your eSIM > Mobile Data Network > enter APN exactly (leave username/password blank unless provided).
  • Android: Settings > Network & Internet > Mobile network > Access Point Names > add APN. Save and select it.
  • Toggle Airplane Mode after saving.

If APN fields are locked: remove and reinstall the eSIM (see Check 10), or perform a Network Settings reset: - iPhone: Settings > General > Transfer or Reset > Reset > Reset Network Settings. - Android: Settings > System > Reset options > Reset Wi‑Fi, mobile & Bluetooth.

Note: A network reset clears saved Wi‑Fi/Bluetooth—reconnect to Wi‑Fi afterwards.

7) Switch between Automatic and Manual Network Selection

  • Start with Automatic. If it shows “No Service”, try Manual:
  • iPhone: Settings > Mobile Data > Network Selection > turn off Automatic > wait for the list > tap a listed carrier > test.
  • Android: Settings > Network & Internet > Mobile network > Network operators > Search networks > choose one.
  • If multiple networks appear, test each. Give it up to 2 minutes after selection.
  • If only 2G/3G options appear, stick with 4G if available. Many modern travel eSIMs don’t support 3G/2G for data.

Cross-border tip: Switching countries on a regional plan (e.g. Esim Western Europe) may require a brief manual selection to latch onto a partner, then you can go back to Automatic.

8) Confirm IMS registration (VoLTE/4G Calling)

IMS handles 4G voice (VoLTE) and Wi‑Fi Calling. Some networks require VoLTE for full registration.

  • iPhone: Settings > Mobile Data > your eSIM > Voice & Data > ensure 4G/5G with VoLTE is on.
  • Samsung: Settings > Connections > Mobile networks > VoLTE calls: On.
  • Google Pixel: Settings > Network & Internet > SIMs > eSIM > Enable 4G Calling/VoLTE.

Advanced (Android): You can view IMS status via Phone app > dial ##4636## > Phone information > IMS registration: Registered. If not registered, toggle VoLTE off/on, reselect the network (Check 7), or reboot.

Note: Data can work without IMS, but some carriers require IMS before allowing any service. If IMS won’t register where 4G signal exists, move outdoors or try another partner network.

9) Update carrier settings, system software, time, and region

  • iPhone: Settings > General > About—if a Carrier Settings Update prompt appears, accept it.
  • Android: Check for system updates and any vendor-specific carrier configuration updates.
  • Ensure time/date are set to Automatic and the correct time zone—wrong time can block authentication on some networks.
  • If you installed the eSIM in one country and powered on in another, a second reboot often helps the device request fresh network parameters.

10) Reinstall or request a QR reissue (clean install)

If you’ve tried everything above:

  • Remove the eSIM profile:
  • iPhone: Settings > Mobile Data > your eSIM > Remove eSIM.
  • Android: Settings > Network & Internet > SIMs > your eSIM > Delete.
  • Reinstall over strong Wi‑Fi. Use the original QR or activation code. Do not scan the same QR multiple times on different phones.
  • If the QR has been consumed or the install failed mid‑way, request a reissue. Resellers can do this in the Partner Hub. Team admins can coordinate via For Business.
  • After reinstall: repeat Checks 3–8 quickly (enable Data Roaming, set the eSIM as the data line, confirm APN/VoLTE, try manual network select).

Pro tip: If you move from the US to Canada/Mexico on a regional plan like Esim North America, expect a brief delay while the SIM registers on the new partner. A manual network nudge (Check 7) speeds this up.

Extra things to verify if you’re still offline

  • You’re indoors with poor coverage: step outside or move near a window.
  • You used all data: top up or switch plan.
  • VPN or private DNS is interfering: disable while testing.
  • Power-saving mode is limiting connectivity: turn off temporarily.
  • IMEI restrictions: very rare, but if the device IMEI is blocked in-country, you may see persistent “No Service”.

When to contact support (and what to include)

If “No Service” persists after all 10 checks, contact support with:

  • Device make/model and OS version.
  • Country/city, and whether you’re indoors/outdoors.
  • eSIM ICCID (and EID if requested).
  • Screenshots of:
  • SIM status page,
  • APN screen,
  • Network operators list,
  • IMS registration status (if on Android).
  • A brief list of which checks you’ve completed.

This speeds up resolution significantly.

FAQs

1) Why does my eSIM show Installed but still says “No Service”? - The line may be off, data roaming disabled, APN missing, or the phone is still prioritising another SIM. Work through Checks 3–7 first—those resolve most cases.

2) Do I need Data Roaming enabled for a travel eSIM? - Yes. Travel eSIMs are typically roaming profiles. Keep Data Roaming on, and set the preferred network to 4G/5G.

3) Will voice calls work on my travel eSIM? - Many data-only eSIMs provide data only. Use apps (WhatsApp, FaceTime, etc.) for calling. If your plan includes voice/SMS, ensure VoLTE/IMS is enabled (Check 8) and select a supported network manually if needed (Check 7).

4) My APN field is blank or locked—what do I do? - Reinstall the eSIM to refresh carrier settings (Check 10). If manual entry is allowed, use the APN provided in your activation email. A Network Settings reset can also unlock APN editing.

5) Can I keep my physical SIM active while using the eSIM for data? - Yes. Set the eSIM as the Mobile Data line and keep your physical SIM for calls/SMS. If there’s conflict, disable the physical SIM briefly to let the eSIM register, then re-enable and set correct priorities.

6) I’m crossing borders in Europe. Do I need a new eSIM? - Not if you chose a regional plan like Esim Western Europe. As you cross borders, the SIM will roam to partner networks. If it hesitates, toggle Airplane Mode or try manual network selection once per new country.

Pick the right plan before you fly

Choosing a plan matched to your route prevents most “No Service” surprises. See coverage and options for your trip in Destinations, or go straight to regional picks like Esim North America and Esim Western Europe, or country plans such as Esim United States, Esim France, Esim Italy and Esim Spain.

Next step: Check coverage and pick the right plan for your itinerary via Destinations.

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Andes Highlights (3 Weeks): Peru–Bolivia–Chile–Argentina Connectivity

Andes Highlights (3 Weeks): Peru–Bolivia–Chile–Argentina Connectivity

Planning a south america itinerary 3 weeks through the high Andes? This route stitches together Peru’s Sacred Valley, Bolivia’s La Paz and Salar de Uyuni, Chile’s Atacama Desert, and northern Argentina’s quebradas or Mendoza wine country—often by long-distance bus and a couple of short flights. Connectivity is different at altitude: coverage is strong in cities but drops in high passes and salt flats; bus Wi‑Fi is patchy; border towns can be blackspots. The smart move is an eSIM with multi‑country coverage, backed by offline maps, offline translations, and a simple routine for crossing borders by bus without losing service. Below you’ll find a practical, connectivity-first itinerary; checklists to prep your phone, apps and documents; and on-the-ground tips for staying online where it matters: booking transport, hailing taxis, backing up photos, and navigating when the signal disappears.If you’re transiting via Europe or North America, you can also add a layover eSIM to stay connected door-to-door. Start with our country list on Destinations, then follow the steps, and you won’t waste time chasing SIM shops at 3,500 metres.The 3‑week Andes route at a glanceWeek 1: Peru (Cusco, Sacred Valley, Machu Picchu) - Fly into Cusco (or Lima then connect). - Base in Cusco; day trips to Pisac/Chinchero/Maras–Moray. - Train to Aguas Calientes; Machu Picchu visit; return to Cusco or continue to Puno/Lake Titicaca.Week 2: Bolivia and Chile (La Paz, Uyuni, San Pedro de Atacama) - Bus/collectivo via Copacabana to La Paz. - Fly or overnight bus to Uyuni. - 3‑day Uyuni–altiplano tour ending in San Pedro de Atacama (Chile).Week 3: Chile and Argentina (Atacama to Salta or Mendoza/Buenos Aires) - Choose: - North: San Pedro to Salta/Jujuy by bus; fly to Buenos Aires. - Or South: San Pedro–Calama flight to Santiago; bus or flight to Mendoza; onward to Buenos Aires.Connectivity notes (quick): - Cities: generally strong 4G/4G+; 5G in major hubs (Santiago, Buenos Aires). - Altitude/rural: expect long no‑signal stretches (Uyuni, altiplano passes, Paso Jama). - Bus Wi‑Fi: often advertised, rarely reliable. Plan to be offline onboard. - Border regions: networks switch; a multi‑country eSIM avoids sudden loss.eSIM vs local SIMs for a 4‑country tripFor a route with multiple borders and remote legs, eSIM wins on time and reliability.What a multi‑country eSIM gets you: - One plan across Peru, Bolivia, Chile, Argentina (check coverage per country on Destinations). - No passport/SIM registration queues at kiosks. - Keep your home number active on the physical SIM for calls/SMS codes. - Instant top‑ups if you burn data on photos or navigation.When a local SIM still helps: - Long stay in one country with heavy data use (e.g., a month in Buenos Aires). - Dead zones where a different local network performs better (rarely worth the hassle on a 3‑week pace).Practical approach: - Use an eSIM as your primary data line across all four countries. - If you find a specific local network far better in one region, add a cheap local SIM and keep the eSIM as backup.Device readiness checklist (before you fly)1) Check eSIM compatibility and SIM‑lock status on your phone.2) Buy and install your eSIM while on home Wi‑Fi. Keep a PDF/printed copy of the QR code.3) Label lines clearly (e.g., “eSIM Andes Data”, “Home SIM”).4) Turn on data roaming for the eSIM; leave roaming off for your home SIM to avoid charges.5) Set up dual‑SIM rules: data on eSIM; calls/SMS default to home SIM if needed.6) Download offline: Google Maps/Organic Maps for all target regions; language packs (Spanish at minimum); bus/air tickets; hotel confirmations.7) Cloud backups: set to upload on Wi‑Fi only; pre‑create shared albums for travel companions.8) Test tethering/hotspot with your laptop/tablet.If you’re transiting popular hubs, consider a short layover eSIM: - USA connections: add an Esim United States or a broader Esim North America.- Europe connections: Madrid/Barcelona? Use an Esim Spain. Paris or Rome? See Esim France and Esim Italy. Multi‑country layovers? Try Esim Western Europe.City‑by‑city connectivity notesCusco & the Sacred Valley (Peru)Coverage: Good in Cusco city; variable in high villages (Maras/Moray) and along Inca Trail approaches.Tips: Download Sacred Valley maps offline; pin viewpoints and ruins. most taxis use WhatsApp—save your accommodation’s number.Machu Picchu/Aguas Calientes: Patchy to none at the citadel. Upload your photos later; don’t rely on live ticket retrieval.Lake Titicaca: Puno and CopacabanaPuno: Reasonable 4G; bus terminals crowded—screenshot QR tickets.Crossing to Copacabana: Expect a signal drop around the border; have directions saved offline.La Paz (Bolivia)Good urban 4G; the cable car network has decent signal but tunnels do not.Yungas/“Death Road” tours: Mountain valleys cause dead zones—share your emergency contacts with the operator, carry a charged power bank, and don’t plan remote calls.Uyuni and the Altiplano (Bolivia to Chile)Uyuni town: OK 4G; ATMs finicky—use Wi‑Fi for banking apps.Salt flats/lagunas: Assume offline for most of the 3‑day tour. Guides often carry satellite phones; agree a pickup time/place in San Pedro and preload your map route.San Pedro de Atacama (Chile)Town: Solid 4G; accommodations often have Wi‑Fi but speeds vary.Geysers, Valle de la Luna: Offline navigation essential; sunrise trips start before mobile networks wake up in some areas.Salta/Jujuy or Mendoza/Buenos Aires (Argentina)Salta/Jujuy: Good city coverage; quebradas have long no‑signal sections.Mendoza: City 4G/5G; vineyards outside town can be patchy.Buenos Aires: Strong 4G/5G; ideal for cloud backups and large downloads before you fly home.Border crossings by bus: step‑by‑stepThe big ones on this route: Peru–Bolivia (Puno/Copacabana), Bolivia–Chile (Uyuni–San Pedro via Hito Cajón), Chile–Argentina (Paso Jama to Salta or Los Libertadores to Mendoza).How to keep service and sanity:1) The day before:- Top up your eSIM data.- Confirm your plan includes both countries you’re entering/leaving.- Download offline maps for both sides of the border and your town of arrival.- Save bus company WhatsApp and terminal address offline.2) On departure morning:- Keep a paper copy or offline PDF of tickets, insurance, and accommodation proof.- Charge phone and power bank; pack a short cable in your daypack.3) On the bus:- Don’t count on bus Wi‑Fi. Keep your eSIM as primary, but expect drops near mountain passes.- If your phone supports it, enable “Wi‑Fi calling” for later when you reach accommodation Wi‑Fi.4) At the border posts:- Data may be unavailable. Keep QR codes and booking numbers offline.- After exiting one country and entering the next, toggle Airplane Mode off/on to re‑register on the new network.- If the eSIM doesn’t attach, manually select a network in Mobile Settings.5) Arrival:- Send your accommodation a quick WhatsApp when you’re back online.- Recheck your eSIM’s data roaming is on; confirm you’re on an in‑country network, not a weak roaming partner.Pro tips: - Dual profiles: If your eSIM allows, keep a secondary profile for a different network in the same country—helpful in border towns.- Cash buffer: Some border terminals don’t accept cards; download a currency converter for offline use.Offline survival kit (5‑minute setup)Maps: Download regions for Cusco, Sacred Valley, Puno, La Paz, Uyuni, San Pedro, Salta/Jujuy or Mendoza, and Buenos Aires.Translations: Download Spanish for offline use; add phrasebook favourites (bus tickets, directions, dietary needs).Documents: Save PDFs of passports, tickets, hotel addresses; star them for quick access.Rides: Screenshots of pickup points; pin bus terminals and hotel doors.Entertainment: Podcasts and playlists for long bus legs, set to download on Wi‑Fi only.Altitude and your tech: what changesCoverage gaps lengthen: Fewer towers at high altitude; valleys can block signal. Assume offline on remote excursions.Batteries drain faster in cold: Keep your phone warm and carry a power bank (10,000–20,000 mAh).Hotel Wi‑Fi may be congested: Schedule big uploads (photo backups, app updates) for big-city stays like Santiago or Buenos Aires.GPS still works offline: Your blue dot shows on offline maps without data—preload everything.Data budgeting for 3 weeksTypical traveller usage across this route: - Messaging/Maps/Bookings: 0.2–0.5 GB/day- Social and photo sharing: 0.3–0.7 GB/day- Occasional video calls/streaming: 0.5–1.0 GB/dayFor a mixed-use trip, plan 15–25 GB for 3 weeks. Heavy creators should double it and upload over hotel Wi‑Fi when possible. If you work remotely, consider a higher‑capacity plan and a backup eSIM; see our guidance on For Business.Practical route with transport and connectivity cuesDays 1–4 Cusco base: Strong city signal; day trips may be spotty—go offline-ready.Days 5–6 Machu Picchu: Expect no service at the ruins; sync tickets ahead.Days 7–8 Puno to La Paz via Copacabana: Border signal drop; re‑register networks after crossing.Days 9–11 Uyuni tour to San Pedro: Treat as offline; charge nightly; carry spare cables.Days 12–14 San Pedro: Stable in town; tours offline; top up data before Paso Jama.Days 15–17 Salta/Jujuy or Mendoza: Good urban 4G; rural patches are offline.Days 18–21 Buenos Aires: Strongest connectivity of the trip; clear your uploads and map downloads for the flight home.Partnering and stopover extrasHospitality and tour operators in the Andes: help your guests stay connected—explore co‑branded solutions via our Partner Hub.Transatlantic flyers: test your eSIM setup on a layover with an Esim United States or Esim Western Europe before hitting high-altitude blackspots.FAQs1) Do I need a local SIM in each country?No. A multi‑country eSIM covering Peru, Bolivia, Chile and Argentina is simpler and works well for a 3‑week pace. Consider a local SIM only if you’ll spend longer in one country and want the absolute best regional coverage.2) Will my WhatsApp number change with an eSIM?No. WhatsApp is tied to your registered number, not your data line. Keep your home SIM active for voice/SMS (roaming off if you wish), and use the eSIM for data—WhatsApp continues as normal.3) Can I hotspot to my laptop or camera?Yes. Enable tethering on your eSIM. Mind your data: cloud backups and OS updates can burn gigabytes—set them to Wi‑Fi only or schedule in big cities.4) What if there’s no signal on the Uyuni/Atacama legs?That’s expected. GPS still works offline. Pre-download maps and translations, carry a power bank, and sync plans with your tour operator before departure.5) Will I get roaming charges at borders?If you’re using a multi‑country eSIM with coverage in both countries, you won’t incur extra roaming fees from your home carrier. Keep roaming off on your home SIM to avoid accidental use.6) I’m connecting via Europe or the US—worth getting a layover eSIM?Yes. It’s an easy way to test your setup and stay reachable. Try Esim North America or country options like Esim Spain, Esim France, or Esim Italy for common hubs.Next step: Browse South America coverage options and build your plan on Destinations.

31 Oct 2025
How Much Data Do You Need Abroad? 7/14/30-Day eSIM Calculator

How Much Data Do You Need Abroad? 7/14/30-Day eSIM Calculator

Travelling with an eSIM should be simple, but picking the right data size can be confusing. Buy too little and you’re hunting for top-ups mid-trip; buy too much and you pay for gigabytes you never use. This guide gives you a practical, traveller-first way to answer the question: how much data do I need? Use our light/standard/heavy presets for 7, 14 and 30 days, or build your own estimate in three minutes. We also share real-world scenarios, data-saving tips, and regional plan pointers.Prefer a handy worksheet? Download our 7/14/30-day eSIM calculator sheet (CSV/printable) from any country page—start at Destinations. If you’re heading to Europe or North America, we’ve linked regional plans to make selection easy. Whether you’re a minimalist traveller who messages and maps, or you hotspot your laptop and stream in HD, you’ll find a clear, conservative number that prevents bill shock and keeps you connected.How much data do I need? The quick answer (presets)Pick the profile that best matches your habits. These ranges include a 10–20% buffer for maps, translation, ride-hailing and background usage.7 daysLight: 3–5 GB (messages, maps, light socials, a few photos)Standard: 7–10 GB (daily socials with occasional video, a few video calls)Heavy: 15–25 GB (regular video, hotspot for laptop)14 daysLight: 6–10 GBStandard: 12–20 GBHeavy: 30–40 GB30 daysLight: 10–15 GBStandard: 20–30 GBHeavy: 50–80 GBDaily budget at a glance: - Light: ~0.3–0.5 GB/day - Standard: ~0.8–1.0 GB/day - Heavy: 2–3+ GB/dayIf you stream HD video, upload lots of media, or tether a laptop, use the “Heavy” band. If you mainly message over Wi‑Fi at your hotel and occasionally use maps on the go, “Light” fits most trips.Build your own estimate (3-minute calculator)1) Choose your travel profile - Light: Messaging, maps, light browsing, minimal video - Standard: Daily socials with some video, a few short video calls, occasional streaming - Heavy: Frequent video/streaming, regular video calls, hotspot/tethering2) Add your daily activities Use these conservative averages: - Messaging (WhatsApp/iMessage/Telegram): 5–20 MB/hour (text and stickers) - Photo sharing: 2–5 MB per photo; 100 photos ~200–500 MB - Web browsing/news: 60–150 MB/hour - Social feed scrolling: 150–300 MB/hour (mixed image/video) - Short-form video (Reels/TikTok): 0.8–2 GB/hour (varies by quality) - YouTube/streaming: - 480p: 300–500 MB/hour - 720p: 0.7–1 GB/hour - 1080p: 1.5–3 GB/hour - Music streaming: 40–150 MB/hour - Video calls (WhatsApp/FaceTime/Meet): 300–600 MB/hour (more for HD) - Maps/ride-hailing/translation: 50–150 MB/day (if not offline) - Email (with occasional attachments): 20–100 MB/day - Hotspot for laptop: highly variable; light work 200–500 MB/hour, heavy browsing/calls 1–2 GB/hour3) Multiply by trip length and add a buffer - Sum your typical day, multiply by days abroad, then add 20% for navigation spikes, uploads and updates.4) Pick your plan size - Choose the next plan size above your estimate. Ensure the plan supports top-ups or add-ons if you run low.5) Optional: get the sheet - Download the calculator sheet from any country plan page under Tools—start at Destinations.Pro tip: If your usage varies (city days vs. beach days), average your “busy” and “quiet” days to avoid overbuying.Real-world scenarios (what actually works)4-day city break (Light)Usage: maps/ride-hailing, messaging, 1 hour/day social, minimal videoEstimate: ~350 MB/day × 4 = 1.4 GB, +20% = ~1.7 GBPick: 3–5 GB to be safe. Country plans such as Esim France, Esim Italy or Esim Spain often start at 3–5 GB.10-day mixed sightseeing (Standard)Usage: 1–2 hours/day social (some video), a couple of 20-min video calls, maps dailyEstimate: ~900 MB/day × 10 = 9 GB, +20% = ~11 GBPick: 12–15 GB. For multi-country, see Esim Western Europe.14-day work-and-wander (Heavy)Usage: 1 hour/day HD video calls, hotspot for email/docs, light streamingEstimate: ~1.8 GB/day × 14 = 25 GB, +20% = ~30 GBPick: 30–40 GB. If you’ll enter the US or Canada, check Esim North America.30-day US road trip (mix of Standard/Heavy)Usage: daily navigation, frequent social uploads, 3–4 hours/week streaming, occasional hotspotEstimate: ~1.2 GB/day × 30 = 36 GB, +20% = ~43 GBPick: 50 GB+ to avoid mid-trip top-ups. See Esim United States.Make any data plan go further (pro tips)Download offline maps for regions you’ll drive/walk in.Set streaming to 480p/Auto on mobile; save HD for Wi‑Fi.Turn off auto-backup of photos/videos on mobile data; allow on Wi‑Fi only.Disable automatic app updates on mobile data.Use “Data Saver/Low Data Mode” on iOS/Android and in social apps.Cache playlists/podcasts on Wi‑Fi.Set a daily data warning (e.g., 500 MB, 1 GB) in system settings.Prefer Wi‑Fi in accommodation and cafés for uploads, cloud sync and big downloads.If you hotspot, update your laptop to “metered connection” to stop background syncs.Region and plan pointersEurope in one trip: Esim Western Europe covers popular countries without swapping plans.Single-country Europe: Start with Esim France, Esim Italy or Esim Spain for focused trips.USA only: Get a domestic bundle via Esim United States for best local performance.Multi-country US/Canada/Mexico: Choose Esim North America to avoid SIM juggling.Team travel or remote workforces: Centralise budgets and usage with For Business.Travel creators, agents or resellers: Access tools, assets and co-branded links via the Partner Hub.Checklist before you flyInstall your eSIM while you still have reliable Wi‑Fi.Set “Low Data Mode/Data Saver” and disable background app refresh on mobile data.Pre-download:Offline maps for cities/regionsTranslation packsPlaylists and shows for transitIn social apps, set “Data saver” and restrict auto-play to Wi‑Fi.Turn off mobile data for cloud photos/backups.Set a daily data warning and roaming data cap (Android) or mobile data limit (third-party app on iOS).FAQ: how much data do I need on holiday?How much data does Google Maps use on a trip?Typical navigation with occasional searches is 50–150 MB/day if you don’t download offline maps. Offline areas reduce this to near-zero aside from search and traffic updates.Is “unlimited” data worth it while travelling?Often not. Many “unlimited” plans have fair-use thresholds and speed caps. A well-sized 20–40 GB plan is enough for most 2–3 week trips, with better speeds and price per GB. Go unlimited only if you stream a lot or tether daily.Do WhatsApp and iMessage use much data?Texts and stickers are tiny (a few MB/hour). Voice calls use ~0.5 MB/min; video calls 5–10 MB/min. Daily messaging plus a short video call can still fit in 300–500 MB/day.Should I buy one regional plan or separate country plans?If you’ll cross borders, regional plans like Esim Western Europe or Esim North America are simpler and often cheaper than juggling multiple country eSIMs. Single-country trips may be best served by local plans such as Esim France, Esim Italy or Esim Spain.Can I use my eSIM for hotspot/tethering?Usually yes, but it can burn data quickly. A light work hour via hotspot can use 200–500 MB; HD video calls or updates can push 1–2 GB/hour. Check plan details for any tethering restrictions.What happens if I run out of data mid-trip?Most plans allow top-ups or add-ons. Set a daily warning, and if you’re trending over budget, lower streaming quality and delay large uploads to Wi‑Fi before you buy extra data.Next stepStart with your destination, pick your trip length, and choose a plan that matches your profile. Explore plans now at Destinations.

30 Oct 2025
Wholesale Pricing & Forecasting: Volume Tiers, Commitments, and Margins

Wholesale Pricing & Forecasting: Volume Tiers, Commitments, and Margins

Wholesale pricing for eSIM is different to retail: you’re negotiating capacity, not just buying SKUs. That means tiers, commits, and forecasting accuracy decide your margin as much as your selling price. In this guide we unpack the mechanics of wholesale pricing eSIM: how tier schedules actually calculate, what “hard vs soft” commitments mean in practice, and how to build a forecast tied to travel seasonality and itineraries data. You’ll find worked breakeven maths, practical demand-shaping tactics that don’t hurt the traveller experience, and checklists you can run every month. We’ll also show where regional packs such as Esim Western Europe or Esim North America help you reach volume tiers faster—while still giving travellers the coverage they expect across popular routes like the US, France, Italy and Spain. If you’re a reseller, OTA, fintech, or device brand building travel connectivity, use this as your operating playbook.What drives wholesale pricing for eSIM?Wholesale price per GB (or per bundle) is set by a few levers:Volume tiers: lower unit costs kick in above stated thresholds (e.g., 10k, 50k, 100k GB/quarter).Commitments: price discounts in exchange for a minimum draw (soft commit) or pay-or-take (hard commit).Geography and roaming policy: single-country vs regional vs global; in-country vs roaming partners.Validity and pack size: shorter validity and micro-packs cost more per GB; larger bundles cost less.Quality-of-service: 4G/5G access, throttling thresholds, and fair-use policies.Commercial terms: price hold periods, FX currency, payment terms, and promotion allowances.Pro tip: - Aggregate demand into broader regional products (e.g., Esim Western Europe) to climb tiers faster without sacrificing the traveller experience.Tier schedules that actually workA tier schedule defines your unit cost as volume increases within a time window (usually monthly or quarterly). There are two common models:1) Stair-step (all units at the tier rate once you pass the threshold)2) Marginal (each tier’s rate applies only to the units within that tier band)Sample stair-step schedule (quarterly, illustrative USD):Tier 1: 0–9,999 GB = $4.50/GBTier 2: 10,000–49,999 GB = $3.90/GBTier 3: 50,000–99,999 GB = $3.30/GBTier 4: 100,000+ GB = $2.80/GBBlended cost calculation example (stair-step): - If you end the quarter at 12,000 GB, all 12,000 GB price at $3.90 → Blended = $3.90/GB. - At 9,800 GB you’re stuck at $4.50/GB. Missing the 10k tier by 200 GB costs: 9,800 × ($4.50 − $3.90) = $5880.Marginal schedule example: - First 10,000 GB at $4.50, next 40,000 GB at $3.90, etc. - Blended = (10,000 × $4.50 + 2,000 × $3.90) / 12,000 = $4.40/GB.Pro tips: - Ask which model applies; your demand-shaping tactics differ materially between stair-step and marginal. - Request a end-of-period “true-up” option if you’re near a threshold; it reduces expensive shortfalls.Commitments: soft vs hard (and why it matters)Commitments exchange predictability for price. The fine print decides your risk.Soft commit (drawdown): You commit to a volume window (e.g., 30 TB/quarter). If you fall short, you may roll forward a portion or pay a gap fee.Hard commit (take-or-pay): You pay for the committed volume whether you consume it or not, usually for deeper discounts.Floors/ceilings: Some contracts allow ±10–20% variance without penalty.Price protection: The wholesale rate is held for a fixed term; important in volatile FX or roaming markets.Carryover and expiry: Clarify if unconsumed volume can roll to the next period.Worked example (quarterly): - Commit: 30,000 GB at $3.60/GB (hard). Retail ASP blended = $5.40/GB. - If you consume 27,000 GB, you still pay for 30,000 GB. Effective cost per consumed GB = (30,000 × $3.60)/27,000 = $4.00/GB (margin shrinks). - If you hit 35,000 GB and a “best-tier-applies” clause exists, you may benefit from the 50k band if the schedule is marginal and pro-rata true-up is allowed.Checklist before you sign: - Commitment type and tolerance band - Tier model (stair-step vs marginal), and true-up mechanics - Price hold duration and currencies accepted - Carryover rules and expiry dates - Penalties, promo allowances, and support SLAsForecasting that matches travel seasonalityTravellers don’t move in straight lines; your forecast shouldn’t either. Anchor your plan to itineraries and known peaks.Key inputs: - Bookings and search data by corridor (origin–destination) - Seasonality curves (e.g., Europe peaks Jun–Sep; US peaks around spring break and summer) - Product mix by destination: Esim United States, Esim France, Esim Italy, Esim Spain, and regional packs like Esim Western Europe or Esim North America - Attach rate assumptions by channel (web, app, checkout upsell)Step-by-step: from itineraries to SKU forecast1) Map corridors and destinations- Use your booking data and reference coverage in Destinations to build a top-20 route list.2) Build monthly arrival curves- Distribute expected travellers by month using last year’s arrivals and events calendars (festivals, trade shows, school holidays).3) Set attach rate per corridor- Example: OTA checkout upsell 8–12%, post-booking emails 3–5%, in-app for existing users 15–25%.4) Choose pack mix by stay length and use- City-breakers: 3–5GB; road-trippers: 10–20GB; remote workers: 20–50GB regional packs.5) Convert travellers to data volume- Travellers × attach rate × average GB per plan = monthly GB demand.6) Layer variance buffers- Apply ±15% range, then choose a commit that your p50–p60 scenario can reliably hit.Pro tips: - Bundle single-country with regional coverage to capture multi-country itineraries (e.g., France–Italy–Spain) under one plan and push volume into a single tier. - Use early-bird promotions to pull demand from month 1 to month 0 when you’re close to a tier.Breakeven and margin maths made simpleKeep a small set of formulas in your pricing sheet:Blended wholesale cost per GB = Weighted average of tiers and/or commits.Revenue per GB (implied) = Average selling price (ASP) per plan ÷ Average consumed GB per plan.Gross margin % = (Revenue − Cost) ÷ Revenue.Worked example (USD, illustrative): - You sell a 10GB US plan at $18 ASP. Average actual consumption = 7.5GB (some users underuse). - Implied revenue per GB = $18 / 7.5 = $2.40/GB. - If your blended wholesale cost is $1.85/GB, gross margin = ($2.40 − $1.85) / $2.40 = 22.9%.Breakeven ASP targeting: - Target ASP = Blended cost per GB × Expected consumption per plan ÷ (1 − Margin target) - With $1.85/GB cost, 7.5GB consumption, 25% margin: Target ASP = 1.85 × 7.5 ÷ 0.75 = $18.50.Pro tips: - Monitor “consumption/entitlement ratio” (used GB ÷ plan GB). Improving utilisation by 0.5GB can lift margin more than a 20c price change. - FX hedging: if you buy in EUR and sell in USD/GBP, set an FX buffer in costs.Demand shaping that respects travellersThe goal: reach better tiers without compromising experience.Tactics that work: - Regional-first catalogues: Promote Esim Western Europe to travellers visiting France–Italy–Spain; promote Esim North America for US–Canada–Mexico trips. - Plan-size rationalisation: Offer 5GB/10GB/20GB core sizes; prune slow-moving variants that fragment volume. - Time-bound promos: Run 5–10% discounts late in the month/quarter if you’re within 5–8% of the next tier. - Value add-ons: Free hotspot allowance or extended validity instead of deep price cuts; protects ASP. - Tie-in at booking: Highlight coverage on destination pages like Esim France or Esim Italy within itineraries flows.Guardrails: - Keep throttling and fair-use transparent; never silently degrade service to squeeze margin. - Cap promo frequency to avoid training customers to wait for discounts.Risk management: variance and buffersEven great forecasts miss. Design controls:Safety commit: Contract at 60–70% of p50 demand; use spot or overage for spikes.Spillover product: If a country SKU risks overage, route customers to a regional SKU with headroom.Threshold alerts: Daily run-rate vs tier threshold; auto-trigger promotional levers when gap <8%.SLA monitoring: Latency and attach success; quality issues can tank conversion and strand volume.Scenario planning checklistRun this monthly in the run-up to peak season:Update arrivals and attach-rate assumptions by corridorRefresh tier attainment model and true-up statusRecalculate blended cost and breakeven ASPIdentify SKUs to promote for tier climbingValidate inventory/commit headroom by regionConfirm FX impact on costs and planned pricesPrepare switchbacks (alternative SKUs) if a network degradesCase example: Western Europe summer peakContext: - You expect 42,000 travellers across France–Italy–Spain June–August. - Attach rate target: 12% via checkout plus 4% in-app = 16% overall. - Average plan: 10GB regional.Forecast: - Travellers × attach rate = 6720 plans. - Entitlement volume = 6720 × 10GB = 67,200 GB. Expected consumption ratio 0.75 → 50,400 GB used.Commercial move: - Instead of three separate country SKUs, concentrate on Esim Western Europe to consolidate volume and achieve the 50k GB tier. - Offer a June pre-departure promo to pull 5% of July demand forward if you’re short of the threshold. - Feature destination coverage pages in your content stack: Esim France, Esim Italy, Esim Spain.Outcome: - Blended wholesale rate improves by $0.40/GB at the higher tier, translating to ~$20k extra gross margin over the quarter without raising retail prices.Operational mechanics and KPIs to trackInstrument these weekly:Activation success rate and time-to-first-byteAverage consumed GB per plan and consumption/entitlement ratioTop-ups per 100 activationsOverage and throttling incidenceRefund rate and support contact rateTier attainment tracker (run-rate vs thresholds)Channel attach rate trends (checkout vs post-booking vs in-app)Pro tip: - Tie a real-time “tier gap” widget into your merchandising engine to auto-boost regional SKUs when you’re near thresholds.How Simology helps partners executeCoverage and planning: Use Destinations to align catalogue with where travellers actually go, from the Esim United States to multi-country options like Esim North America.Commercial tooling: Consolidate commits across country and regional SKUs, with clear stair-step vs marginal models and end-period true-up options where available.Data and dashboards: Forecasting modules that ingest itineraries and seasonality; alerts for tier thresholds and SLA anomalies.Partner enablement: Bulk provisioning, voucher flows, and flexible APIs via the Partner Hub.B2B support: Contracting, FX-aware pricing guidance, and joint promotional planning—see For Business.FAQ1) What is “wholesale pricing eSIM” in plain terms?It’s the rate you pay for eSIM data capacity at scale, influenced by volume tiers and commitments, not just per-plan retail price. Your margin depends on hitting thresholds and managing consumption.2) Should I choose soft or hard commitments?If your demand is seasonal or volatile, soft commits with limited carryover reduce risk. If your forecast is dependable and you can aggregate demand (e.g., regional SKUs), hard commits can unlock better rates.3) How do I avoid missing a tier by a small margin?Monitor run-rate daily. In the final week, promote regional packs (e.g., Esim Western Europe) or run a limited discount. Ask for end-of-period true-up rights when negotiating.4) What pack sizes maximise margin without harming travellers?Offer a tight set (5GB, 10GB, 20GB). Use data on average consumption; if 10GB users typically consume 7–8GB, pricing can be set to a healthy margin while keeping fair value.5) Do regional eSIMs hurt user experience?No—done right they improve it. Travellers moving between, say, France–Italy–Spain avoid swaps, and your volumes consolidate to better tiers. Highlight coverage pages like Esim Italy to build confidence.6) How often can wholesale tiers or prices change?Typically quarterly, with a price-hold clause. Mid-term adjustments can occur with FX swings or network changes; build 3–5% contingency into your margin model.Next step: Explore tooling, APIs and commercial options in the Simology Partner Hub to structure your tiers, forecast with seasonality, and protect margins.

30 Oct 2025