Travel is smoother when your iPhone uses a local data plan while your home number stays reachable. That’s exactly what Dual SIM with eSIM enables. In this guide we’ll show you, step by step, how to add and label lines, choose your default for calls and SMS, set the correct data line, and decide which number powers iMessage and FaceTime. We’ll also cover roaming-safe presets so you land, switch on, and avoid bill shock. Whether you’re heading to the US, Europe or further afield, a few minutes of set-up makes the difference between seamless connectivity and expensive mistakes. If you need an eSIM first, browse country and regional plans on our Destinations page, including regional bundles like Esim Western Europe and Esim North America, or country options such as Esim United States, Esim France, Esim Italy, and Esim Spain.

What “Dual SIM with eSIM” means on iPhone

• You can have two mobile plans on one iPhone: typically your physical SIM (home number) plus an eSIM (travel data), or two eSIMs on newer models.
• You choose which line handles voice and SMS by default.
• You pick a single data line at any time, with optional “Allow Mobile Data Switching” to keep data alive for calls on the other line.
• iMessage and FaceTime can be tied to either number (or your Apple ID), and you can switch per-contact when needed.

This guide focuses on practical, traveller-first settings to keep your home number reachable while your travel eSIM handles data securely and affordably.

Check your iPhone supports Dual SIM with eSIM

Most recent iPhones support Dual SIM. Quick checkpoints:

• iPhone XS/XR and later: Dual SIM (one physical SIM + one eSIM).
• iPhone 13 and later: can support two active eSIMs simultaneously (no physical card required).
• US-model iPhone 14 and newer: eSIM-only (no physical SIM slot).

To confirm on your device: 1. Go to Settings > General > About. 2. Look for “Digital SIM” or “eSIM” entries. If you see IMEI entries for two eSIMs, your phone supports dual eSIM. 3. Ensure you’re on the latest iOS for best Dual SIM features.

Step 1: Add your travel eSIM and label your lines

Before you fly, install and label your eSIM so switching is painless on arrival.

1. Purchase the right plan for your trip: - North America: Esim North America - United States: Esim United States - Western Europe: Esim Western Europe - Popular countries: Esim France, Esim Italy, Esim Spain - Explore all options: Destinations
2. Install the eSIM: - Settings > Mobile Data (Cellular) > Add eSIM. Follow the on‑screen steps to scan your QR code or use the activation code. - If offered, “Convert to eSIM” can move your physical SIM to eSIM on supported devices.
3. Label each line clearly: - iOS prompts you to label the plans. Choose intuitive labels like “Home” and “Travel”. - You can rename later: Settings > Mobile Data > tap a plan > Label.

Pro tips: - Label accuracy is crucial; it’s how you’ll pick the right line in call/message screens. - Install eSIM while you still have good Wi‑Fi and time to test.

Step 2: Choose your default line for calls and SMS

This controls which number your iPhone uses when you tap a number or send an SMS from scratch.

1. Go to Settings > Mobile Data > Default Voice Line.
2. Pick “Home” (your primary) if you want all ordinary calls/SMS to continue from your usual number.
3. If you prefer to make outbound calls from your travel number (e.g., local business calls abroad), choose “Travel”.

Per-contact preference: - Open the Contacts app > select a contact > tap “Preferred Line” (or “Preferred Cellular Plan”) > choose Home or Travel. - iPhone learns your behaviour and can automatically use the last line you used for that contact.

Pro tip: - Keep Default Voice Line = Home, then set exceptions (like hotels/restaurants) to Travel so you appear local.

Step 3: Set your mobile data line and Roaming

This is the big one for bill safety: make the eSIM your data source and block roaming on your home line.

1. Settings > Mobile Data > Mobile Data > select “Travel”.
2. Tap your Home line > toggle Data Roaming OFF.
3. Tap your Travel line > toggle Data Roaming ON (if you’re abroad) so data works when you land.
4. Optional: under Mobile Data, enable “Allow Mobile Data Switching”. This lets iPhone temporarily use the data line for ongoing voice calls on the other line. If you want strict control (no surprises), keep this OFF.

When to disable your Home line entirely: - If your carrier charges for incoming roaming calls, you may prefer to disable the Home line: Settings > Mobile Data > tap Home > Turn On This Line = OFF. - If you still need OTP texts or critical calls, leave the Home line ON but keep Data Roaming OFF (you can still receive SMS over the cellular network; check your carrier’s policies for any charges).

Pro tips: - Test data before you fly: switch Mobile Data to Travel, toggle Data Roaming ON, then back to Home until you depart. - If your Travel plan includes Wi‑Fi calling, consider making calls over apps (WhatsApp, FaceTime, Teams) to avoid local call charges.

Step 4: Set iMessage and FaceTime to the right number

You can attach iMessage/FaceTime to your travel number or keep them linked to your home number while using the travel eSIM for data.

iMessage: 1. Settings > Messages > iMessage = ON. 2. Tap Send & Receive. 3. Tick the phone numbers and/or Apple ID you want active. 4. Under “Start New Conversations From”, choose the number you want by default (Home or Travel).

FaceTime: 1. Settings > FaceTime > FaceTime = ON. 2. Tick the addresses/numbers to receive calls at. 3. Set “Caller ID” (or similar option) to the number you want people to see when you call.

Switch the line per conversation: - In Messages, open a conversation > tap the contact name/photo at the top > change the line if the option appears (or start a new message and tap the line label above the keyboard to choose Home/Travel before sending).

Pro tips: - For continuity with family and friends, keep iMessage/FaceTime on your Home number and use the Travel number only for local contacts. - If verification codes arrive via iMessage instead of SMS, they’ll still work over your Travel data because iMessage uses the internet.

Traveller presets: fast, safe switching

iOS doesn’t have one‑tap “profiles”, but you can mimic them with a simple routine.

Before you fly (10‑minute checklist): - Install and label your eSIM: “Travel”. - Settings > Mobile Data: - Mobile Data = Home (for now). - Home line > Data Roaming = OFF. - Travel line > Data Roaming = ON. - Messages > Send & Receive: - Choose “Start New Conversations From” = Home (or Travel if you want a local sender ID). - FaceTime > Caller ID = preferred number. - Save a few key contacts with Preferred Line = Travel (hotel, taxi, local colleagues).

On the plane/at the gate: - Settings > Mobile Data > Mobile Data = Travel. - Optional: Allow Mobile Data Switching = OFF for strict control.

On arrival: - Toggle Airplane Mode OFF; wait 1–2 minutes for the Travel eSIM to register. - Confirm data works (open a lightweight website). - Make a quick test call/iMessage.

During your stay: - Keep Home line ON with Data Roaming OFF to receive SMS when needed. - For local calls, set Preferred Line = Travel per contact or temporarily switch the Default Voice Line.

Heading home: - Switch Mobile Data back to Home. - Turn off the Travel line if you won’t use it until your next trip, or leave it installed for future travel.

Troubleshooting: quick fixes that work

No data on the Travel eSIM: - Check Settings > Mobile Data > Mobile Data = Travel. - Settings > Mobile Data > tap Travel > Data Roaming = ON. - Restart iPhone; toggle Airplane Mode for 10 seconds. - Settings > General > About: if prompted for a Carrier Settings Update, accept. - If your plan requires a specific APN, it should auto‑configure with eSIM; if not provided, contact support.

Calls/SMS using the wrong number: - Settings > Mobile Data > Default Voice Line = intended line. - For specific contacts, set Preferred Line. - In the Messages conversation, change the line before sending.

iMessage/FaceTime not activating: - Ensure you have data on the active line and can receive SMS on at least one line. - Toggle iMessage/FaceTime OFF and back ON. - Sign out/in of Apple ID in Messages/FaceTime settings as a last resort.

Can’t see “Allow Mobile Data Switching”: - It shows only when both lines are active and one is selected for Mobile Data.

Missing the option to assign “Preferred Line”: - Make sure both lines are turned ON (Settings > Mobile Data > tap each plan).

Picking the right eSIM for your route

• Single country city-breaks: choose country plans such as Esim United States, Esim France, Esim Italy or Esim Spain.
• Multi-country tours: regional passes like Esim Western Europe reduce border friction, while Esim North America suits US/Canada/Mexico hops.
• Unsure? Start at Destinations to filter by region, data size and duration.

For teams and frequent travellers: - Centralise budgets and provisioning via For Business. - Travel agencies, IT resellers and affiliates can explore our partner tools at the Partner Hub.

Pro tips for power users

• Dual SIM iPhone eSIM pairing: on iPhone 13 and newer, you can keep two eSIMs active—useful if your “home” number is also an eSIM.
• Visual labelling: add emojis to line labels (e.g., “Home 🏠”, “Travel ✈️”) to avoid mistakes when switching lines in Messages or Phone.
• Battery and coverage: if coverage is weak on one line, disabling that line can improve standby time.
• Maps and ride‑hailing: test these apps on the Travel data line before leaving the airport to confirm routing and SMS verification work.
• Keep it simple: Default Voice Line = Home, Mobile Data = Travel is the safest starting point for most travellers.

FAQ

1) Can I keep my home SIM for calls/SMS but use the eSIM for data? - Yes. Set Default Voice Line = Home. Set Mobile Data = Travel. Turn Data Roaming OFF on Home. You can still receive SMS on Home while using data on Travel.

2) Will I get roaming charges on my home line if it’s on? - Data roaming is prevented if you turn Data Roaming OFF on the Home line. Voice/SMS charges depend on your carrier and whether you answer/receive calls or send texts while abroad. For maximum control, you can turn the Home line OFF entirely.

3) Can iMessage/FaceTime use my home number while data comes from the Travel eSIM? - Yes. iMessage/FaceTime work over the active data connection, regardless of which number you choose in Send & Receive/Caller ID. Pick “Start New Conversations From” = Home to keep continuity.

4) How do I switch the sending line in a specific message thread? - Open the conversation, tap the header (contact name/photo), and choose the line, or start a new message, then tap the line label above the keyboard to switch before sending.

5) Why don’t I see both lines at once? - Ensure your iPhone supports Dual SIM and both lines are turned ON: Settings > Mobile Data > tap each plan > Turn On This Line. Older models may support only one eSIM plus one physical SIM, while newer models support two eSIMs.

6) Can I keep two eSIMs active, no physical SIM? - On iPhone 13 and newer, yes—two active eSIMs are supported. US-model iPhone 14+ are eSIM-only devices and handle multiple eSIMs easily.

Next step: Choose the right travel plan for your route on Destinations, then follow the steps above to set Mobile Data = Travel and Default Voice Line = Home before you fly.

Travelling with an eSIM should be as simple as scanning a QR code and going online. Most of the time it is. When it isn’t, the culprit is often the APN (Access Point Name) — the tiny configuration that tells your device how to reach the mobile data network. This guide shows you exactly where to find APN settings on iOS and Android (including popular vendor skins), what to fill in, and how to verify it’s working with quick tests. We’ll also cover DNS tweaks that can help on the road and a clean troubleshooting flow to get you connected fast.

Whether you’re heading to the US, France, Italy, Spain or hopping around Esim Western Europe and Esim North America, correct APN settings are the difference between smooth streaming and a blank browser. Keep your provider’s APN values handy, follow the steps below, and you’ll be back online in minutes. For plan options by country, see our Destinations.

What is an APN and why it matters for eSIM data

• APN (Access Point Name) defines the gateway your device uses to access mobile internet.
• With eSIMs, APN is often auto‑provisioned. Sometimes you must enter it manually.
• If the APN is missing or wrong, you’ll have signal bars but no data.

You’ll typically only need to enter: - APN: a short string (e.g., “internet” or provider‑specific) - Username/Password: usually blank - APN Type: “default,supl” - Protocol: IPv4/IPv6

MMS and voice settings are not required for data‑only eSIMs.

Before you start: quick checklist

• eSIM installed and activated on your device
• Mobile Data turned on
• The eSIM set as the active line for Mobile Data
• Data Roaming on (required when abroad, and sometimes even domestically with certain carriers/MVNOs)
• Wi‑Fi off while testing (to ensure you’re using mobile data)
• APN values from your eSIM provider ready

Travelling soon? Explore country packs such as Esim United States, Esim France, Esim Italy and Esim Spain.

iOS: Find and edit APN settings (iPhone/iPad)

Note: On many carriers, iOS hides APN fields because settings are auto‑installed. If you don’t see the menu below, your carrier may not allow manual changes. In that case, re‑installing the eSIM or applying a carrier settings update usually fixes it.

Step‑by‑step: 1. Open Settings. 2. Tap Mobile Data (or Cellular). 3. Tap your eSIM line (labelled with the plan name). 4. Tap Mobile Data Network (or Cellular Data Network). - If this menu is missing, APN is likely auto‑configured. Try a carrier settings update: Settings > General > About (wait for an update prompt). 5. Under Mobile Data, fill in: - APN: enter exactly as provided - Username/Password: leave blank unless specified 6. Personal Hotspot section (if present, may mirror the data APN): - APN: same as Mobile Data (only if instructed by your provider) 7. Go back; iOS saves automatically. Toggle Airplane Mode off/on to refresh.

Pro tips (iOS): - Correct APN spelling matters. Avoid extra spaces. - If you changed APN and nothing happens, restart the phone. - To verify connectivity, open Safari and visit: - http://neverssl.com (loads plain HTTP if you truly have data) - http://captive.apple.com (should show “Success”) - Dual SIM? Ensure your travel eSIM is selected under Mobile Data > Mobile Data.

Android: Find and edit APN settings (by brand)

The path is similar across Android, but menu names vary. After adding a new APN, always save and select it.

Google Pixel / Android (near‑stock)

1. Settings > Network & Internet > SIMs.
2. Choose your eSIM.
3. Access Point Names.
4. Tap + (Add) or the plus icon.
5. Fill: - Name: any label (e.g., “Travel eSIM”) - APN: as provided - Username/Password: blank unless specified - APN type: default,supl - APN protocol: IPv4/IPv6 - MCC/MNC: leave as‑is (auto from the SIM)
6. Save (⋮ menu > Save).
7. Tap the new APN to select it.
8. Toggle Airplane Mode off/on.

Samsung Galaxy (One UI)

1. Settings > Connections > Mobile networks > Access Point Names.
2. Select your eSIM if prompted.
3. Tap Add.
4. Enter APN details (as above).
5. Tap ⋮ > Save, then select the new APN.
6. Toggle Airplane Mode or restart.

Xiaomi/Redmi/POCO (MIUI/HyperOS)

1. Settings > SIM cards & mobile networks.
2. Choose your eSIM.
3. Access Point Names.
4. New APN (+).
5. Fill in details, Save, then select it.
6. Reconnect mobile data.

OPPO/realme/OnePlus (ColorOS/OxygenOS)

1. Settings > Mobile network (or SIM & network).
2. Choose the eSIM > Access Point Names.
3. Add APN, fill details, Save, select it.
4. Toggle Airplane Mode.

Huawei (EMUI)

1. Settings > Mobile network > Mobile data.
2. SIM management > select eSIM.
3. Access Point Names > Add.
4. Fill details, Save, select, and reconnect.

Pro tips (Android): - If you don’t see APN, ensure the eSIM is enabled and set as the data SIM. - Use “Reset to default” (⋮ menu) if you’ve tried multiple APNs. - Data Saver or Battery Saver can block background data; disable while testing. - Private DNS can affect captive portals; set to Off/Automatic while activating, then re‑enable.

The exact fields to fill (and what to leave alone)

• APN: Required. Enter exactly as provided.
• Username/Password: Leave blank unless specified.
• APN Type: Use default,supl. Only add dun if instructed (for tethering on certain carriers).
• APN Protocol / Roaming Protocol: IPv4/IPv6 is ideal. Switch to IPv4 if you see IPv6‑related issues (rare).
• MMSC/MMS Proxy/MMS Port: Not needed for data‑only plans.
• Bearer: Unspecified.
• MVNO Type/Value: Leave as‑is unless your provider specifies.
• MCC/MNC: Auto‑filled from the SIM. Do not change.

Formatting gotchas: - Case is usually not sensitive, but use the exact case provided. - Avoid trailing spaces before/after the APN string.

Verify your APN works: simple, reliable tests

Do this with Wi‑Fi off.

1. Check the status bar: you should see 3G/4G/LTE/5G with data arrows blinking.
2. Open a non‑HTTPS test page: - http://neverssl.com or http://example.com - If you’re behind a captive portal (hotel/airport Wi‑Fi style, unusual for mobile), you’ll be redirected.
3. Try https sites: - https://1.1.1.1/help — loads Cloudflare’s connectivity page - A map app (tiles should load quickly)
4. Optionally run a speed test after basics work.
5. If still no data: - Toggle Airplane Mode - Restart the device - Re‑select your APN - Ensure Data Roaming is enabled

DNS tips for travellers

Most eSIMs work best with the carrier’s DNS. However, if browsing feels slow or certain sites won’t resolve:

• Android Private DNS:
• Settings > Network & Internet > Private DNS
• Try dns.cloudflare.com (Cloudflare) or dns.google (Google). If it breaks captive portals, switch back to Automatic.
• iOS:
• iOS does not offer per‑cellular DNS changes in Settings. For mobile data, you typically use the carrier’s DNS. If you must override, a configuration profile or third‑party app is required — not recommended while roaming.
• APN DNS fields (if visible): Leave blank unless your provider specifies values.

If switching DNS worsens connectivity, revert to Automatic/Off and retest.

Common errors and fast fixes

• APN menu missing (iOS):
• The carrier locks APN edits. Update carrier settings (Settings > General > About), restart, or re‑install the eSIM.
• APN won’t save or won’t stay selected (Android):
• Delete other APNs, save yours, then select it. Reboot.
• Signal but no data:
• Wrong APN or APN type; re‑enter carefully.
• Data Roaming off; turn it on.
• Low Data Mode/Data Saver on; disable temporarily.
• Dual SIM conflict; set the correct SIM for Mobile Data and turn off “Allow Mobile Data Switching” until stable.
• Stuck on 3G/edge speeds:
• Network mode forced to 3G; set to 4G/5G Auto.
• Weak local coverage; try moving near a window or outdoors, or switch network operator manually if allowed.
• After long flights:
• Toggle Airplane Mode.
• Check date/time set automatically — incorrect time can affect auth with some networks.

Region-specific notes for roaming eSIMs

• Many roaming profiles require Data Roaming enabled, even if you’re physically in your home country.
• Some MVNOs in Europe connect via partner networks; keep network selection on Automatic for best results.
• For multi‑country trips, consider bundles like Esim Western Europe or Esim North America to avoid reconfiguring APNs between borders.
• For country‑specific plans, see Esim United States, Esim France, Esim Italy, and Esim Spain. Plan pages include any APN notes unique to that destination.

For teams and partners

Setting up dozens of devices for a trip or event? Our business team can pre‑stage eSIMs and provide APN guidance per route and device fleet.

• Explore solutions For Business.
• Existing resellers and travel partners can access technical collateral in the Partner Hub.

FAQ: APN settings for eSIM

1) What APN should I use with my Simology eSIM? - Use the APN shown during activation or in your confirmation email/portal. If none is shown, your device should auto‑provision it.

2) I can’t see the APN menu on iPhone. What now? - Some carriers lock APN edits on iOS. Update carrier settings (Settings > General > About), restart, or re‑install the eSIM. If it’s still hidden, the APN is managed automatically.

3) Do I need MMS settings for a data‑only eSIM? - No. MMS fields (MMSC, proxy, port) are not required for data‑only plans. Only set them if your plan explicitly includes MMS.

4) Should APN type include “dun” for hotspot? - Usually no. Start with default,supl. Add dun only if your provider instructs you and tethering fails.

5) IPv4 or IPv6? - Choose IPv4/IPv6 (dual‑stack) where possible. If you encounter connectivity issues with certain apps, try IPv4 only on Android.

6) Will changing APN affect my primary (home) SIM? - No, APNs are set per SIM profile. Just be sure you’re editing the eSIM line used for travel.

Next step: Choose your destination and get the right eSIM with clear APN guidance on the plan page. Start at Destinations.

When your eSIM installs but your phone still shows “No Service”, it’s usually a setup detail, not a dead SIM. The good news: most fixes take minutes and don’t require support. This traveller-first checklist walks you through the 10 most common causes—coverage and plan activation, data line selection, roaming and network mode toggles, APN configuration, IMS (VoLTE) registration, and when to reissue a QR. Follow the steps in order; test after each change. If you’re roaming across borders, keep an eye on network selection and data roaming settings as you move. Finally, make sure you bought the right regional product (e.g. Esim North America vs a single-country plan). With a few precise tweaks, most “esim no service” cases go from offline to online in under 10 minutes.

Pro tip: Do all installation and major changes over a stable Wi‑Fi connection, and keep your original QR or activation details handy.

Before you start: quick basics

• Restart your phone.
• Ensure Wi‑Fi is on and working.
• Update iOS/Android to the latest version.
• If you installed the eSIM abroad, toggle Airplane Mode on for 10 seconds, then off.

The 10 checks (in order)

1) Confirm coverage, plan activation, and date validity

• Verify your eSIM plan is active for today and includes the country you’re in.
• If you’re travelling cross-border, confirm your plan’s region (e.g. Esim Western Europe vs single-country options like Esim France, Esim Italy or Esim Spain).
• Check coverage for your destination via Destinations. Rural areas or islands can have patchy service.
• If your plan shows expired or out of data, you’ll often see “No Service” or “SOS only”—top up or activate a fresh plan.

Pro tip: In the US, coverage varies by carrier. If you’re using a US plan like Esim United States, move to a spot with open sky or try manual network selection (see Check 7).

2) Confirm device compatibility and unlock status

• Ensure your phone supports eSIM and is network-unlocked.
• iPhone: iPhone XS/XR or newer support eSIM.
• Android: recent Google Pixel, Samsung Galaxy S/Note/Flip/Fold, and others support eSIM.
• Check it’s not carrier-locked:
• iPhone: Settings > General > About > Carrier Lock should say “No SIM restrictions”.
• Android: Insert a different physical SIM (if available) to verify it accepts other networks, or ask your original carrier.
• Make sure 4G/LTE (and 5G if applicable) are supported bands for your destination.

Pro tip: If the phone is locked, you’ll likely see “No Service” on foreign eSIMs. Unlocking is required.

3) Verify the eSIM line is installed, turned on, and set for data

• iPhone:
• Settings > Mobile Data (Cellular) > tap your eSIM > ensure “Turn On This Line” is enabled.
• Set “Mobile Data” to your eSIM line. If you need your physical SIM for calls, keep “Default Voice Line” on physical and data on eSIM.
• Android (varies by brand):
• Settings > Network & Internet > SIMs > ensure the eSIM is enabled.
• Set “Mobile data” to the eSIM.

Pro tip: If you see multiple eSIMs, rename them so you can select the correct one.

4) Temporarily disable other SIMs to isolate the issue

• Turn off the physical SIM or other eSIMs for a minute so the phone focuses on the travel eSIM.
• Toggle Airplane Mode on for 10 seconds, then off.
• Check if service appears. If yes, re-enable your other SIM and set priorities:
• Data on the travel eSIM.
• Calls/SMS on your home SIM (if you need it).

Pro tip: iPhone users—disable “Allow Mobile Data Switching” while testing.

5) Enable Data Roaming and confirm network mode

• iPhone: Settings > Mobile Data > Data Roaming > On. Then Mobile Data Options > Voice & Data: select 4G or 5G (not 3G).
• Android: Settings > Network & Internet > Mobile network > Data roaming > On. Preferred network type: 4G/5G Auto.
• Turn off any “Data Saver/Low Data Mode” while testing.

Why this matters: Most travel eSIMs are roaming profiles by design. If roaming is off, you’ll get “No Service”.

6) Check APN settings (and add them manually if needed)

Many eSIMs auto-configure the APN. If they don’t, data won’t start even if you have signal bars.

• Find the APN from your activation email or profile details.
• iPhone: Settings > Mobile Data > your eSIM > Mobile Data Network > enter APN exactly (leave username/password blank unless provided).
• Android: Settings > Network & Internet > Mobile network > Access Point Names > add APN. Save and select it.
• Toggle Airplane Mode after saving.

If APN fields are locked: remove and reinstall the eSIM (see Check 10), or perform a Network Settings reset: - iPhone: Settings > General > Transfer or Reset > Reset > Reset Network Settings. - Android: Settings > System > Reset options > Reset Wi‑Fi, mobile & Bluetooth.

Note: A network reset clears saved Wi‑Fi/Bluetooth—reconnect to Wi‑Fi afterwards.

7) Switch between Automatic and Manual Network Selection

• Start with Automatic. If it shows “No Service”, try Manual:
• iPhone: Settings > Mobile Data > Network Selection > turn off Automatic > wait for the list > tap a listed carrier > test.
• Android: Settings > Network & Internet > Mobile network > Network operators > Search networks > choose one.
• If multiple networks appear, test each. Give it up to 2 minutes after selection.
• If only 2G/3G options appear, stick with 4G if available. Many modern travel eSIMs don’t support 3G/2G for data.

Cross-border tip: Switching countries on a regional plan (e.g. Esim Western Europe) may require a brief manual selection to latch onto a partner, then you can go back to Automatic.

8) Confirm IMS registration (VoLTE/4G Calling)

IMS handles 4G voice (VoLTE) and Wi‑Fi Calling. Some networks require VoLTE for full registration.

• iPhone: Settings > Mobile Data > your eSIM > Voice & Data > ensure 4G/5G with VoLTE is on.
• Samsung: Settings > Connections > Mobile networks > VoLTE calls: On.
• Google Pixel: Settings > Network & Internet > SIMs > eSIM > Enable 4G Calling/VoLTE.

Advanced (Android): You can view IMS status via Phone app > dial ##4636## > Phone information > IMS registration: Registered. If not registered, toggle VoLTE off/on, reselect the network (Check 7), or reboot.

Note: Data can work without IMS, but some carriers require IMS before allowing any service. If IMS won’t register where 4G signal exists, move outdoors or try another partner network.

9) Update carrier settings, system software, time, and region

• iPhone: Settings > General > About—if a Carrier Settings Update prompt appears, accept it.
• Android: Check for system updates and any vendor-specific carrier configuration updates.
• Ensure time/date are set to Automatic and the correct time zone—wrong time can block authentication on some networks.
• If you installed the eSIM in one country and powered on in another, a second reboot often helps the device request fresh network parameters.

10) Reinstall or request a QR reissue (clean install)

If you’ve tried everything above:

• Remove the eSIM profile:
• iPhone: Settings > Mobile Data > your eSIM > Remove eSIM.
• Android: Settings > Network & Internet > SIMs > your eSIM > Delete.
• Reinstall over strong Wi‑Fi. Use the original QR or activation code. Do not scan the same QR multiple times on different phones.
• If the QR has been consumed or the install failed mid‑way, request a reissue. Resellers can do this in the Partner Hub. Team admins can coordinate via For Business.
• After reinstall: repeat Checks 3–8 quickly (enable Data Roaming, set the eSIM as the data line, confirm APN/VoLTE, try manual network select).

Pro tip: If you move from the US to Canada/Mexico on a regional plan like Esim North America, expect a brief delay while the SIM registers on the new partner. A manual network nudge (Check 7) speeds this up.

Extra things to verify if you’re still offline

• You’re indoors with poor coverage: step outside or move near a window.
• You used all data: top up or switch plan.
• VPN or private DNS is interfering: disable while testing.
• Power-saving mode is limiting connectivity: turn off temporarily.
• IMEI restrictions: very rare, but if the device IMEI is blocked in-country, you may see persistent “No Service”.

When to contact support (and what to include)

If “No Service” persists after all 10 checks, contact support with:

• Device make/model and OS version.
• Country/city, and whether you’re indoors/outdoors.
• eSIM ICCID (and EID if requested).
• Screenshots of:
• SIM status page,
• APN screen,
• Network operators list,
• IMS registration status (if on Android).
• A brief list of which checks you’ve completed.

This speeds up resolution significantly.

FAQs

1) Why does my eSIM show Installed but still says “No Service”? - The line may be off, data roaming disabled, APN missing, or the phone is still prioritising another SIM. Work through Checks 3–7 first—those resolve most cases.

2) Do I need Data Roaming enabled for a travel eSIM? - Yes. Travel eSIMs are typically roaming profiles. Keep Data Roaming on, and set the preferred network to 4G/5G.

3) Will voice calls work on my travel eSIM? - Many data-only eSIMs provide data only. Use apps (WhatsApp, FaceTime, etc.) for calling. If your plan includes voice/SMS, ensure VoLTE/IMS is enabled (Check 8) and select a supported network manually if needed (Check 7).

4) My APN field is blank or locked—what do I do? - Reinstall the eSIM to refresh carrier settings (Check 10). If manual entry is allowed, use the APN provided in your activation email. A Network Settings reset can also unlock APN editing.

5) Can I keep my physical SIM active while using the eSIM for data? - Yes. Set the eSIM as the Mobile Data line and keep your physical SIM for calls/SMS. If there’s conflict, disable the physical SIM briefly to let the eSIM register, then re-enable and set correct priorities.

6) I’m crossing borders in Europe. Do I need a new eSIM? - Not if you chose a regional plan like Esim Western Europe. As you cross borders, the SIM will roam to partner networks. If it hesitates, toggle Airplane Mode or try manual network selection once per new country.

Pick the right plan before you fly

Choosing a plan matched to your route prevents most “No Service” surprises. See coverage and options for your trip in Destinations, or go straight to regional picks like Esim North America and Esim Western Europe, or country plans such as Esim United States, Esim France, Esim Italy and Esim Spain.

Next step: Check coverage and pick the right plan for your itinerary via Destinations.

Travelling with a new eSIM and seeing your Android stuck on “Activating”? You’re not alone. The “esim activating android” loop usually points to a radio, settings, or carrier-service cache issue—not a dead plan. The good news: most activations can be salvaged with a few practical resets and checks you can do in minutes, even at the airport. This guide prioritises fixes that work on the road: cycling Airplane mode, resetting network settings, verifying APNs, and clearing Google Carrier Services cache. You’ll also find steps to re-add the eSIM safely, and quick checks for roaming and network selection.

Menus vary slightly by device (Pixel, Samsung, Motorola, OnePlus), but the flow is similar across Android 12–14. Keep your eSIM QR or activation code handy, and stay on reliable Wi‑Fi while activating. For country-ready plans, see our regional pages such as [Esim United States], [Esim France], [Esim Italy], [Esim Spain], [Esim Western Europe] or browse all [Destinations]. Business travellers can also streamline deployments via [For Business].

Start with these quick checks

Before deep troubleshooting, confirm the basics:

• Your device supports eSIM and is carrier-unlocked.
• Strong, stable Wi‑Fi during installation (avoid captive portals in airports/hotels).
• Date & time set to Automatic.
• VPN and Private DNS disabled: Settings > Network & Internet > VPN (Off) and Private DNS (Automatic/Off).
• Android OS up to date; restart after updating.
• You are in a covered country/region for your plan.
• If you carry multiple lines, your travel eSIM is enabled and set as the data line.

Pro tip: Some travel eSIMs only activate when you’re physically in the destination country and data roaming is ON. If you’re headed to the US or Canada, check [Esim North America]. For Europe, see [Esim Western Europe].

12 fixes for an eSIM stuck on “Activating” (Android)

Try these in order. Test after each step.

1) Cycle Airplane mode (the fastest radio reset)

1. Pull down Quick Settings.
2. Turn on Airplane mode for 20–30 seconds.
3. Turn it off and wait 1–2 minutes.
4. Open Settings > Network & Internet > SIMs and check the eSIM status.

Why it works: it forces a fresh network registration without a full reboot.

2) Full restart

1. Hold Power > Restart.
2. After reboot, wait 2 minutes before opening any apps.
3. Check eSIM status again.

Pro tip: If Wi‑Fi auto-connects to a weak network, temporarily forget it and use a stronger Wi‑Fi or mobile hotspot.

3) Ensure data roaming is ON for the eSIM

1. Settings > Network & Internet > SIMs.
2. Tap your travel eSIM.
3. Toggle Data roaming ON.
4. Set Preferred network type to 5G/4G (LTE) or 4G/3G/2G (Auto), not 2G-only.

Many international eSIMs require roaming ON even in the country of use.

4) Manually select a network, then go back to Automatic

1. Settings > Network & Internet > Mobile network > Network.
2. Turn off Automatically select network.
3. Pick the listed partner network (e.g., Orange, AT&T, Vodafone) and wait 1–2 minutes.
4. If registration succeeds, switch back to Automatic.

This nudges the device to register with an allowed partner when auto-selection stalls.

5) Verify and correct APN settings

Even during activation, Android may need the correct APN to complete data attachment.

1. Settings > Network & Internet > SIMs > [your eSIM] > Access Point Names.
2. Compare with the APN provided by your eSIM supplier. Typical fields: - Name: any (e.g., Simology) - APN: as supplied (case-sensitive) - Username/Password: often blank - MCC/MNC: auto-filled; don’t change unless instructed - APN type: default,supl (no spaces) - Authentication: None/PAP per instructions
3. Save, select the new APN, toggle Mobile data OFF/ON, then recheck activation.

Pro tip: If APNs are greyed out, remove any Device Policy/Work Profile temporarily or contact your admin (see [For Business]).

6) Clear Google Carrier Services cache (and storage if needed)

Carrier Services can hold stale configuration that blocks activation.

1. Settings > Apps > See all apps.
2. Tap Carrier Services.
3. Tap Storage & cache > Clear cache.
4. Try activation. If still stuck: Clear storage, then restart the phone.

Also open the Play Store and update Carrier Services to the latest version (see Fix 8).

7) Toggle Mobile data and Preferred network type

1. Settings > Network & Internet > Internet.
2. Toggle Mobile data OFF, wait 10 seconds, then ON.
3. Go to SIMs > [your eSIM] > Preferred network type and switch between 5G/4G and 4G-only. Wait 1 minute after each change.

This triggers a new PDP context and often completes activation.

8) Update Google Carrier Services and Google Play services

1. Open Google Play Store.
2. Search “Carrier Services” and “Google Play services” and tap Update if available.
3. Restart the phone.

Outdated components can cause provisioning loops.

9) Reset network settings (safe but thorough)

1. Settings > System > Reset options.
2. Tap Reset Wi‑Fi, mobile & Bluetooth.
3. Confirm (this forgets saved Wi‑Fi, Bluetooth pairings, APNs; it doesn’t erase photos/apps).
4. Reconnect to Wi‑Fi and check eSIM activation.

This clears hidden radio and APN conflicts that commonly cause the “Activating” hang.

10) Disable SIM auto-switching and set the eSIM as the data SIM

On dual-SIM phones, auto data switching can interfere.

1. Settings > Network & Internet > SIMs.
2. Turn OFF “Switch data automatically” or “Auto data switching”.
3. Set your travel eSIM as Preferred SIM for Mobile data.
4. Temporarily disable the physical SIM if needed.

Re-enable your usual SIM after the eSIM is active and roaming correctly.

11) Remove and re-add the eSIM profile (with caution)

Only do this if you have the QR/activation code and your plan allows reinstallation.

1. Settings > Network & Internet > SIMs > [your eSIM] > Delete/Remove.
2. Restart the phone.
3. Settings > Add eSIM > Use QR code or Enter activation code.
4. Stay on strong Wi‑Fi. Keep data roaming ON after install.

Pro tip: Some plans have limited re-downloads. If unsure, confirm via your provider or our [Partner Hub] if you manage eSIMs at scale.

12) Check date/time, Private DNS, and VPN one more time

• Settings > System > Date & time > Set Automatically (use network-provided time).
• Settings > Network & Internet > Private DNS > Automatic or Off (not a custom hostname).
• Settings > Network & Internet > VPN > Disconnect/Remove any VPN.
• Re-try activation on a different Wi‑Fi network or a mobile hotspot.

Even minor clock drift or a strict DNS/VPN policy can block provisioning.

After activation: quick test checklist

Once the eSIM shows Active:

• Toggle Mobile data OFF/ON.
• Turn Wi‑Fi OFF and load a fast site (e.g., a map).
• Keep Data roaming ON.
• Confirm the correct APN is selected.
• If data is slow or intermittent, try 4G-only temporarily and re-test.

If you’re travelling in the US, expect 3G shutdowns—ensure 4G/5G is enabled. See [Esim United States] or broader [Esim North America] options if you plan to cross borders. For multi-country EU trips, [Esim Western Europe] covers popular routes including [Esim France], [Esim Spain], and [Esim Italy].

Prevention checklist before you fly

• Verify device eSIM support and unlock status with your original carrier.
• Save or print your QR/activation code offline.
• Know your plan’s activation trigger (on install vs on first connection in-country).
• Record your device EID and IMEI: Settings > About phone.
• Update Android, Carrier Services, and OEM apps before departure.
• If managing teams, pre-stage profiles using [For Business] or via the [Partner Hub].

When to contact support (and what to include)

If you’re still stuck after all 12 fixes, reach out with:

• Screenshots of the eSIM status page and any error messages.
• Your device make/model and Android version.
• eSIM ICCID (or last 4 digits) and your EID/IMEI.
• Location (city/country) and tested networks.
• APN values in use and whether data roaming is ON.
• Steps you’ve already tried from this guide.

This speeds up diagnosis and avoids repetitive back-and-forth.

FAQ

Q: Why is my “esim activating android” stuck at 0% or “Setting up mobile plan”?
A: It’s usually a radio registration or provisioning cache issue. Start with Airplane mode, enable data roaming, confirm APN, clear Carrier Services cache, then try network reset.

Q: Do I need Wi‑Fi to activate an eSIM?
A: Strong Wi‑Fi is recommended for downloading the profile. After install, the first network attachment can use mobile data, but poor Wi‑Fi can stall the process.

Q: Should data roaming be ON even if I’m in the destination country?
A: Yes. Most travel eSIMs rely on roaming flags even in-country, especially in the US and EU. Keep data roaming ON for the eSIM line.

Q: Will resetting network settings delete my eSIM?
A: No. “Reset Wi‑Fi, mobile & Bluetooth” does not remove eSIM profiles. It clears saved Wi‑Fi, Bluetooth pairings, and APN customisations.

Q: Can I move my eSIM to another phone if activation fails?
A: Only if your plan allows re-downloads. Many travel eSIMs are single-use per EID. Check plan terms or contact support before deleting the profile.

Q: I installed before flying and it won’t activate abroad. What now?
A: In the destination, turn data roaming ON, cycle Airplane mode, attempt manual network selection, verify APN, then clear Carrier Services cache. Some plans only fully activate once you’re physically in-region.

Next step: Choose the right plan for where you’re headed. Explore country and regional options on our [Destinations] page, including [Esim United States], [Esim France], [Esim Spain], [Esim Italy], and [Esim Western Europe].

If your iPhone shows an eSIM line stuck on “Activating” or “Activating…”, you’re not alone. It usually comes down to four things: time and date not syncing, a flaky internet path (Wi‑Fi vs cellular), a profile that needs refreshing, or carrier services that need an update or nudge. The good news: you can often fix it yourself in minutes. This guide prioritises the quick wins first, then works through deeper fixes that resolve most activation stalls—especially when you’re travelling and relying on a new plan to get online.

Whether you’re heading to multiple countries with [Esim Western Europe], exploring the US with [Esim United States], or managing a team rollout via [For Business], the steps below will get you connected faster. If you searched for “esim activating iphone”, use this as your checklist: start with time sync and connection, refresh the profile, then confirm carrier settings.

Before you do anything: priority checklist

Try these in order—most “Activating” loops clear after one or two of these.

1) Date & time: Settings > General > Date & Time > Set Automatically ON. Then restart the iPhone.
2) Internet path: Connect to a stable Wi‑Fi (no captive portal) or use another line’s data. Turn off VPN/Private Relay.
3) Profile refresh: Settings > Mobile Data > tap your eSIM > Turn On This Line OFF, wait 10 seconds, then ON.
4) Carrier services: Settings > General > About and accept any Carrier/Network Provider Settings update; also check for an iOS update.
5) Airplane Mode cycle: ON for 30 seconds, then OFF.
6) If abroad: On the eSIM line, enable Data Roaming and set Network Selection to Automatic.

If it’s still stuck, work through the fixes below.

12 fixes for an iPhone eSIM that’s stuck on “Activating”

1) Set time and date to Automatic (and restart)

Activation relies on secure time checks. If your phone’s clock is off, provisioning can stall.

• Go to Settings > General > Date & Time > Set Automatically ON.
• Restart your iPhone (Settings > General > Shut Down, or hold Side + Volume).
• Reopen Settings > Mobile Data and check the eSIM status.

Pro tip: If you’ve just arrived in a new time zone, Automatic Time is essential.

2) Use the right internet path (Wi‑Fi vs cellular)

Your iPhone must reach the activation server. That can be via reliable Wi‑Fi or another mobile line with working data.

• Prefer a trusted Wi‑Fi (home, office, personal hotspot). Avoid hotel/plane Wi‑Fi with captive portals. If you must use one, open Safari to complete the sign‑in before retrying activation.
• Turn off VPN and iCloud Private Relay (Settings > [your name] > iCloud > Private Relay).
• If Wi‑Fi is troublesome, use another SIM/eSIM’s data or a hotspot from a travel companion.

3) Refresh the eSIM line (toggle, then re‑install if needed)

A simple line toggle often forces a clean activation attempt.

• Settings > Mobile Data > tap your eSIM > Turn On This Line OFF, wait 10–20 seconds, then ON.
• If no change after 2–3 minutes, remove and re‑add the eSIM:
• Note your activation details (QR/SM‑DP+ and activation code, or provider app).
• Settings > Mobile Data > tap the eSIM > Delete eSIM.
• Add it again: Settings > Mobile Data > Add eSIM. Scan the QR or enter the SM‑DP+ address/activation code manually.

Pro tip: When adding manually, ensure you’re using the SM‑DP+ server address exactly as provided.

4) Update carrier/network provider settings and iOS

Outdated carrier files can block activation.

• Connect to the internet.
• Settings > General > About. Wait 10–20 seconds; if a “Carrier/Network Provider Settings Update” appears, tap Update.
• Then check Settings > General > Software Update and install any available iOS update.

5) Force a clean network handshake

A full radio reset often clears limbo states.

• Turn Airplane Mode ON for 30 seconds, then OFF.
• Restart your iPhone.
• After restart, leave the phone on the Home screen for a couple of minutes without tapping anything, to allow background activation.

6) Disable VPNs, profiles, and content filters

Security or filtering layers can block activation traffic.

• Turn off any third‑party VPN apps.
• Check for installed profiles: Settings > General > VPN & Device Management. Remove any VPN/device management profiles you don’t need.
• Temporarily disable ad/tracker blockers and DNS filters (e.g., in content filtering apps or Wi‑Fi routers).

7) Reset network settings (safe but disruptive)

If you’ve tried the above, a network reset can clear stubborn conflicts.

• Note down Wi‑Fi passwords first.
• Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
• After reboot, reconnect to Wi‑Fi and recheck activation.

8) Confirm device compatibility and unlock status

Not all iPhones or regions support eSIM on every model, and a carrier‑locked phone may block other networks.

• Ensure your model supports eSIM (iPhone XR/XS or newer).
• Check it’s unlocked: Settings > General > About > Network Provider Lock should say “No SIM restrictions.”
• Verify IMEI2/EID: Settings > General > About. Your provider may ask for the EID to push an eSIM.

Pro tip: Some dual‑SIM setups require the eSIM to bind to IMEI2—your provider will advise if needed.

9) Turn on Data Roaming and choose the right network

If you’re abroad, roaming must be enabled on the eSIM line. Manual network selection can help initial attachment.

• Settings > Mobile Data > your eSIM:
• Data Roaming ON.
• Network Selection > Automatic ON. If still stuck, turn Automatic OFF and select a recommended partner network manually.
• Voice & Data: try 4G/LTE if 5G is flaky in your location.

Pro tip: Many travel eSIMs don’t fully activate until they see a supported network in the destination country.

10) Remove old/unused eSIMs and avoid profile overload

iPhone can store multiple eSIMs, but too many can confuse selection.

• Settings > Mobile Data: remove eSIMs you no longer use (tap a line > Delete eSIM).
• Keep your current physical SIM (if any) and the new travel eSIM only, until you’re connected.

11) Know when activation actually starts

Some plans “activate on first connection” in‑country, not at purchase. If you try to activate a France plan from another country, it may sit in “Activating” until you arrive and connect with Data Roaming on.

• Heading to the US? Choose [Esim United States].
• City‑hopping through Paris, Rome, and Barcelona? Consider [Esim Western Europe] or single‑country options like [Esim France], [Esim Italy] and [Esim Spain].
• Visiting multiple countries or crossing borders frequently? See [Esim North America] and browse all [Destinations] for the right footprint.

Pro tip: If your plan includes a start date, it may not activate before that date even if you’re in country.

12) Ask your provider to re‑provision the eSIM

If you’ve tried everything above and it’s still stuck, your provider can refresh the subscription on their side.

Have these details ready: - Your device model and iOS version.
- EID and IMEI2 (Settings > General > About).
- eSIM ICCID (if visible) and activation code/SM‑DP+ address.
- Time and time zone when you saw the issue, plus any error messages/screenshots.
- Networks you tried and whether Data Roaming is ON.

Ask them to “re‑provision/reset subscriber status” or issue a new activation code if needed.

Pro tips for travellers (and team managers)

• Label your lines: Settings > Mobile Data > your eSIM > Label. “Trip – Italy Apr” helps avoid mix‑ups.
• Default lines: Set your travel eSIM for Mobile Data and keep your primary for calls/SMS if needed.
• Avoid hotel Wi‑Fi pitfalls: many block activation traffic. Use a personal hotspot or café Wi‑Fi you can fully sign into.
• Landing routine: as the plane taxis, enable Data Roaming on the travel eSIM, then toggle Airplane Mode after doors open to let the phone attach cleanly.
• Managing multiple travellers? Centralise purchasing and support with [For Business]. Partners and resellers can access tools via [Partner Hub].

FAQ

How long should eSIM activation take on iPhone?

Typically 1–3 minutes on a good connection. It can take up to 10–15 minutes if carrier systems are busy. If it exceeds 15 minutes, run the priority checklist: time sync, internet path, profile refresh, and carrier settings update.

Can I activate an eSIM without Wi‑Fi?

Yes, as long as you have another working data connection (e.g., a physical SIM or a different eSIM with data). The activating eSIM itself needs internet to contact the server, which can come from Wi‑Fi or another line.

My eSIM says “Activating” but there’s no service—what’s the difference?

“Activating” means the profile is being provisioned. “No Service” after activation usually means the SIM is ready but the phone hasn’t attached to a network. Enable Data Roaming, set Network Selection to Automatic (or pick a recommended network manually), and try 4G/LTE.

Will deleting an eSIM cancel my plan?

Deleting removes the profile from the phone, not from the provider’s system. Your plan usually remains active. You can re‑add it with the original QR/activation details or ask your provider to re‑issue the eSIM if it’s one‑time use. Always confirm with your provider before deleting.

Do I need to be in the destination country for activation?

Some travel eSIMs fully activate only upon first network connection in the destination. If you bought, for example, [Esim France] while still abroad, it may sit on “Activating” until you land in France and enable Data Roaming.

What if my iPhone is carrier‑locked?

If your phone is locked to a carrier, it may not allow other providers’ eSIMs to activate. Check Settings > General > About > Network Provider Lock. If it’s locked, contact your carrier to unlock before travelling.

Next step

Choose the right plan for where you’re headed and avoid activation surprises. Browse coverage and plans by country and region on [Destinations].

If you’re upgrading your Android phone or carrying a new device for travel, moving your mobile plan across should be straightforward. With eSIM, that can mean either a direct device‑to‑device transfer (supported on some models and networks) or a quick reactivation using your carrier’s SM‑DP+ details or QR code. This guide explains both paths for Samsung, Google Pixel and OnePlus, and helps you decide which one to use. We’ll also cover dual‑SIM caveats that catch travellers out, and the exact situations where re‑downloading your eSIM is required. Whether you’re keeping your home number for banking OTPs and adding a travel eSIM for data, or consolidating everything on a new handset, follow the steps below and you won’t be left without service on the way to the airport. Planning a trip? Explore local and regional eSIMs on our Destinations page, including options like Esim United States and Esim Western Europe.

Quick reality check: “transfer” vs “reactivate”

• There is no user‑accessible “export/import file” for eSIM profiles on Android due to GSMA security.
• Transfers work only when both devices and your carrier support the built‑in eSIM migration feature.
• Otherwise, you’ll reactivate on the new phone by scanning a QR code or entering SM‑DP+ details; your carrier re‑downloads the profile from their server.

Keep both devices and a Wi‑Fi network handy. If your old phone is lost or broken, skip straight to the SM‑DP+ reactivation method.

Before you start: compatibility and preparation checklist

Make sure the following is true to avoid interruptions:

• Your new phone is eSIM‑capable and carrier‑unlocked.
• Android version: ideally Android 13 or newer (Android 14 improves transfer on Pixels).
• Battery ≥ 50% on both phones; connect to stable Wi‑Fi.
• Bluetooth enabled and both devices are nearby (for transfer).
• You know your eSIM’s SM‑DP+ server and activation code (check your email/order, carrier app/portal, or support). The code often looks like LPA:1$smdp.plus.example$ACTIVATIONCODE.
• Find your EID (eSIM ID) in Settings > About phone > Status (some carriers ask for it).
• If your carrier enforces “one active eSIM per number,” be ready to remove or deactivate the eSIM on your old phone when instructed—ideally only after the new one is live unless support tells you otherwise.
• Back up your messaging apps if needed (RCS/WhatsApp is account‑based but verify backup settings).

Travelling soon? You can keep your home line for OTPs and add a travel data eSIM such as Esim North America or Esim Spain on the new device.

Option A: Device‑to‑device eSIM transfer (when available)

This is the easiest path when it appears. It requires support from your device, Android version and carrier. If you don’t see a transfer option, jump to Option B.

Samsung (One UI 5.1 or later)

On recent Samsung models, eSIM transfer is built into SIM Manager.

1) On the new Samsung: - Go to Settings > Connections > SIM manager > Add eSIM. - Choose Transfer SIM or Transfer eSIM from another device if prompted.

2) On the old Samsung: - When a transfer prompt appears, follow on‑screen instructions to approve the transfer. You may also navigate to Settings > Connections > SIM manager > Your eSIM > Transfer to another device if asked.

3) Keep both devices unlocked, on Wi‑Fi and close together. Wait for the process to complete.

Notes: - Smart Switch does not move eSIM profiles; use SIM manager transfer only. - If your carrier doesn’t support transfer, Samsung will direct you to use a QR/SM‑DP+ activation instead.

Google Pixel (Pixel 6 and newer on Android 13/14)

Newer Pixels offer eSIM transfer for participating carriers, especially on Android 14.

1) On the new Pixel: - Settings > Network & internet > SIMs (or Mobile network) > Add SIM > Download a SIM instead. - If you see Transfer from another device, select it.

2) On the old Pixel: - Approve the transfer when prompted.

If the transfer option is missing or shows “No eligible SIM,” proceed with SM‑DP+ reactivation.

OnePlus (OxygenOS 13/14)

Most OnePlus models support eSIM but typically do not offer device‑to‑device transfer. Expect to use QR/SM‑DP+ reactivation (see Option B). If a transfer option appears on your device and carrier, follow on‑screen steps as above.

Pro tips for transfers

• Keep mobile data off during transfer and use Wi‑Fi to avoid interruptions.
• If you have multiple eSIM profiles, transfer one at a time.
• After transfer, test calls, SMS and data. Then remove the eSIM from the old phone if required by your carrier.

Option B: Reactivate the eSIM on your new phone (QR/SM‑DP+)

If transfer isn’t supported, re‑download the eSIM profile from your carrier’s server.

What you need: - SM‑DP+ address, activation code, and (optionally) a confirmation code. - Your EID (sometimes required to bind the profile to your new device).

Generic Android steps

1) On the new phone: - Open Settings: - Samsung: Connections > SIM manager > Add eSIM. - Pixel: Network & internet > SIMs > Add SIM > Download a SIM instead. - OnePlus: Settings > Mobile network > SIM management > Add eSIM. 2) Choose Scan QR code. If you don’t have a QR, pick Enter details manually and input the SM‑DP+ server and activation code from your carrier. 3) Stay on Wi‑Fi while the profile downloads. When installed, set it as your preferred line for data, calls and SMS as needed.

When SM‑DP+ reactivation is required

• Moving between different brands (e.g., Samsung to Pixel, Pixel to OnePlus).
• Your carrier doesn’t support Android’s transfer feature.
• The old phone is lost, broken or wiped.
• You’ve changed numbers or are porting service.
• The profile on the old phone is locked or corrupted.
• Business or MDM‑managed lines where security policy blocks transfer.

If your carrier limits one active eSIM per line, they may ask you to remove the old one first or will automatically suspend it when the new profile activates.

Common places to find your QR/activation details

• The original fulfilment email or order page.
• Your carrier or provider app.
• Web account portal under “Manage eSIM.”
• Support chat—have your EID ready.

Heading to France or Italy? You can set up your travel data line in advance with Esim France or Esim Italy and activate it the moment you land.

About “export/import” of eSIM profiles

• There is no manual export/import file for eSIM on Android.
• “Transfer” is a controlled hand‑off between devices when supported.
• Otherwise, you “import” by re‑downloading from the SM‑DP+ server using your activation code.

If anyone asks you to share an eSIM file, treat it as a red flag.

Dual‑SIM and travel caveats (read before you fly)

Dual‑SIM flexibility is brilliant for travellers, but a few settings matter:

• One data connection at a time: Android supports DSDS (dual SIM dual standby) but only one SIM can carry mobile data concurrently. Set your travel eSIM as the data SIM.
• Roaming control: Turn off data roaming on your home SIM to avoid surprise charges, while keeping calls/SMS on if you need OTPs.
• 5G/VoLTE per SIM: 5G and VoLTE availability can be restricted when two SIMs are active. On some models, 5G drops to 4G when both SIMs are enabled. Test locally before you travel.
• Wi‑Fi Calling and RCS: These features are provisioned per SIM. If they don’t work on the new device, toggle them off/on or re‑provision by briefly switching the device to airplane mode and back on Wi‑Fi.
• Visual Voicemail: May require your carrier’s app or re‑provisioning on the new phone.
• Stored vs active eSIMs: Many phones can store multiple eSIM profiles (e.g., 5–8) but only keep one or two active at once. Name them clearly (e.g., “Home UK,” “Spain data”).
• Priority for calls/SMS: Choose the correct default SIM for outgoing calls and messages, or set “Ask every time” to avoid using the wrong line.

Planning multiple countries? Consider a regional plan like Esim Western Europe instead of juggling several single‑country eSIMs such as Esim Spain.

Troubleshooting: errors and roadblocks

• No transfer option available:
• Update both phones to the latest software.
• Log into the same brand account if required (Samsung account for some transfers).
• If it still doesn’t appear, use SM‑DP+ reactivation.
• “No eligible SIM” or “Carrier not supported”:
• Your carrier doesn’t support transfers. Use the QR/SM‑DP+ method or contact support to unlock/reissue an eSIM.
• Activation fails or stalls:
• Use Wi‑Fi only; turn off mobile data during download.
• Toggle airplane mode or reboot.
• Clear Carrier Services app cache (Pixels/stock Android).
• Confirm the SM‑DP+ address and activation code characters (watch for 0/O and 1/I mix‑ups).
• Wait 10–15 minutes and try again—back‑end provisioning can lag.
• Carrier says the eSIM is “already in use”:
• Remove/deactivate the old profile and ask the carrier to reset/reissue the activation.
• Need the EID:
• Find it in Settings > About phone > Status > EID. Share it with support if requested.
• Lost or wiped old phone:
• Contact your carrier to revoke the old eSIM and issue new activation details. You do not need the old device to activate on the new one.

If you’re setting up for a work trip and need multiple lines for staff, our team can help streamline provisioning via For Business. Partners and resellers can access tools and support via the Partner Hub.

Example: setting up a travel eSIM alongside your home line

• Keep your home eSIM active for calls/OTP.
• Add a travel data eSIM like Esim United States before you fly.
• On arrival, set the travel eSIM as the data SIM, keep data roaming off on your home line.
• Test WhatsApp/Maps and a quick speed test on Wi‑Fi first, then on mobile data.
• If your phone drops to 4G with two SIMs active, that’s normal on some models; if you need 5G, temporarily disable the inactive SIM.

FAQ

1) Can I export my eSIM profile to a file and import it on the new phone? - No. For security, Android does not allow exporting eSIM profiles to files. Use device‑to‑device transfer (if supported) or re‑activate via QR/SM‑DP+.

2) Do I need my old phone present to transfer eSIM? - Only for device‑to‑device transfers. If the old phone is unavailable, ask your carrier to reissue activation details and use the SM‑DP+ method.

3) Will dual‑SIM affect my 5G or battery life? - Possibly. Some phones limit 5G when two SIMs are active. Dual standby also uses slightly more power. If you need maximum speeds, disable the unused SIM temporarily.

4) How many eSIMs can I store? - It varies by model (often 5–8 stored). Typically only one or two can be active at the same time. Check your device specs.

5) Will WhatsApp, banking and OTPs still work after I move my eSIM? - WhatsApp links to your account, not the SIM, but ensure you keep your number and have backups. For OTPs, keep your home line active for SMS; confirm roaming is off if you want to avoid data charges.

6) Does eSIM reactivation cost money? - Some carriers charge a small fee to reissue or move an eSIM. Policies vary—check your provider’s terms before you start.

Where to next

Set up your travel line now so it’s ready when you land. Browse country and regional options on Destinations, including favourites like Esim United States, Esim France and Esim Western Europe.

Moving to a new iPhone and want your mobile plan to come with you? If you use an eSIM, Apple’s eSIM Quick Transfer makes it fast to move your plan on‑device—no plastic SIM, no store visit. This guide explains the smoothest way to transfer your eSIM during setup or afterwards in Settings, plus what to do if Quick Transfer isn’t supported by your carrier. We’ll cover when to delete the old profile, how to check for carrier locks, and the small settings that keep travellers online abroad without bill shock.

Whether you’re switching right before a trip or juggling multiple travel eSIMs (for example, a Esim United States for a New York conference and an Esim Western Europe for a summer rail pass), follow these steps to keep service uninterrupted. If Quick Transfer isn’t available, you can still move your plan using a QR code or a reissued eSIM from your provider.

What you’ll need before you start

Run through this short checklist to avoid mid‑transfer snags:

• Compatible iPhones:
• iPhone XS/XR or later support eSIM. US models of iPhone 14 and later are eSIM‑only (no physical SIM tray).
• iOS up to date on both devices (ideally iOS 17 or later).
• Both phones charged (30%+), Wi‑Fi and Bluetooth turned on, and placed side‑by‑side.
• You know the device passcodes and Apple ID login (helps with Quick Start, though Apple ID is not strictly required for Quick Transfer in Settings).
• Old iPhone not erased and the eSIM profile still present.
• Carrier supports eSIM on both devices, and supports eSIM Quick Transfer. If not, use the QR/reissue route below.
• Unlocked phones if you plan to use international eSIMs:
• Check on each iPhone: Settings > General > About > Carrier Lock. “No SIM restrictions” means unlocked.
• If you’re travelling:
• Confirm your plan or travel eSIM is valid for your destination (browse Destinations, including Esim North America, Esim France, Esim Italy, or Esim Spain).

Pro tip: Never delete the eSIM from your old iPhone until the new phone shows a signal and data works. Deleting too early can strand your number and require a carrier reissue.

Option 1: Transfer your eSIM during new iPhone setup (Quick Start)

This is the cleanest approach when unboxing a new iPhone.

1) Power on the new iPhone and place it next to your old one.

2) On the old iPhone, tap Continue when the Quick Start prompt appears.

3) Scan the swirling animation on the new iPhone using the old iPhone’s camera.

4) Follow on‑screen steps until you reach “Transfer your mobile plan” or “Set up eSIM.”

5) Choose the line(s) to transfer. If you use multiple eSIMs (e.g., a primary number plus a travel data eSIM), you’ll see each line listed.

6) Approve on the old iPhone and wait while the plan moves to the new iPhone. Keep both devices unlocked and nearby.

7) When prompted, set your default line for Voice and Data, and label your lines (e.g., “Personal UK” and “Travel EU”).

8) Finish setup, then test: - Toggle Airplane Mode off, confirm bars appear. - Open a webpage to confirm mobile data. - If needed, enable Data Roaming for your travel eSIM (Settings > Mobile Data > your eSIM > Data Roaming).

Pro tips: - Travelling soon? Set your travel eSIM as “Mobile Data” and your home SIM as “Voice” to keep calls/SMS on your usual number while using local data abroad. - To avoid accidental roaming charges, keep Data Roaming off on your home line when abroad and only enable it on your travel eSIM.

Option 2: Transfer after setup (eSIM Quick Transfer in Settings)

If you’ve already finished setup, you can still move the eSIM on‑device.

1) On the new iPhone, go to: - Settings > Mobile Data (or Cellular) > Add eSIM. - Tap “Transfer From Nearby iPhone.”

2) On the old iPhone, confirm the transfer when prompted and select the line to move.

3) Wait for activation to complete on the new iPhone. Stay on Wi‑Fi and keep Bluetooth on.

4) Test calls/data as above. If your travel eSIM is for a region such as Esim Western Europe, toggle Data Roaming on only when you arrive in‑region.

5) Only after testing, remove the old eSIM profile from the old iPhone: - Settings > Mobile Data > tap the plan > Remove eSIM.

If “Transfer From Nearby iPhone” doesn’t appear or fails, your carrier may not support Quick Transfer. Use the QR/reissue method below.

Option 3: Use a QR code or eSIM reissue when Quick Transfer isn’t available

Use this when: - Your carrier doesn’t support Quick Transfer. - Your old iPhone is lost, stolen, or no longer turns on. - You’re switching between ecosystems (iPhone to Android, or vice versa).

How to proceed:

1) Request a new eSIM (reissue) from your carrier or eSIM provider. - They’ll send a fresh QR code or SM‑DP+ server and activation code. - Some providers charge a small replacement fee or require identity verification.

2) On the new iPhone, install the eSIM: - Settings > Mobile Data > Add eSIM > Use QR Code. - Scan the QR or tap “Enter Details Manually” to input the SM‑DP+ address and activation code.

3) Wait for activation, then test calls/data.

4) Once confirmed working on the new iPhone, remove the old eSIM from the old device if it’s still in your possession: - Settings > Mobile Data > select the plan > Remove eSIM.

Traveller note: If you’re lining up a trip, you can add a travel eSIM in advance, then toggle it on when you land. Browse regional options like Esim United States, Esim France, or Esim Spain under Destinations.

When should you delete the eSIM from your old iPhone?

Only delete after the new iPhone: - Shows signal bars for that line. - Can place/receive a call (if it’s a voice line). - Loads a web page on mobile data (if it’s a data line). - Roams correctly in your destination if you’re abroad.

Why this matters: Deleting early can sever the link to your number or data plan. If something goes wrong, you’ll need a reissue from your carrier, which can take time—annoying if you’re at an airport.

If you plan to trade‑in or sell the old iPhone: - Remove the eSIM, sign out of Apple ID, and erase all content only after confirming the line is active on the new device.

Configure your lines after transfer (recommended for travellers)

After the move, fine‑tune these settings:

• Labels:
• Settings > Mobile Data > each plan > Mobile Plan Label.
• Use clear names like “Home” and “Trip – Italy/France.”
• Default line and data line:
• Choose which line handles Voice and which handles Mobile Data.
• For trips, set your travel eSIM as the data line; keep home line for calls/SMS.
• Data Roaming:
• On for the travel eSIM, off for your home line when abroad.
• Network selection:
• If coverage is patchy, try manual network selection under your travel eSIM settings.
• Some regional plans (e.g., Esim Western Europe) roam across multiple partner networks—manual selection can help in fringe areas.
• Personal Hotspot:
• If you plan to tether laptops or tablets, ensure your plan supports it and toggle on. Useful for remote work trips—see For Business if you manage teams on the road.

Troubleshooting: common eSIM transfer errors

• “Transfer not supported by your carrier”
• Use the QR/reissue method. Contact your carrier or eSIM provider for a new activation code.
• “Cannot complete cellular plan change” or activation stalls
• Update iOS on both devices.
• Reboot both phones, keep them on Wi‑Fi, and retry.
• Check time/date are set automatically.
• Reset Network Settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings), then try again.
• No signal after transfer
• Toggle Airplane Mode off/on.
• Ensure the plan is enabled in Settings > Mobile Data.
• For travel eSIMs, enable Data Roaming and check APN settings provided by your eSIM provider.
• Try manual network selection temporarily.
• eSIM missing after restoring from iCloud
• eSIMs are not included in iCloud or iTunes backups. You must transfer via Quick Transfer or reinstall via QR/reissue.
• Carrier lock blocks activation
• Check Carrier Lock status under Settings > General > About. If locked, the device may only accept that carrier’s eSIM. Request an unlock if eligible.

Business or multi‑device rollouts

If you deploy iPhones for teams, standardise your process:

• Keep devices on the latest iOS and confirm unlock status before travel.
• Maintain a secure record of eSIM QR codes/activation details for reissue scenarios.
• Train staff to transfer via Settings > Add eSIM > Transfer From Nearby iPhone.
• For recurring travel (events, rotations), consider regional packs such as Esim North America or Esim Western Europe. Explore centralised options via For Business and partner resources in the Partner Hub.

FAQs

• Can I transfer an eSIM if my old iPhone is dead or lost?
• Not via Quick Transfer. Ask your carrier or eSIM provider for a reissue/QR and activate it on the new iPhone.
• Does an iCloud backup move my eSIM?
• No. eSIMs are not included in backups. Use Quick Transfer or reinstall using a QR/activation code.
• Do I need the same Apple ID on both iPhones?
• No for Quick Transfer in Settings, but being signed in enables the smoother Quick Start flow during setup. You’ll still need both phones nearby and unlocked.
• Can I move an eSIM from iPhone to Android (or back)?
• There’s no cross‑platform “Quick Transfer.” You must remove/deactivate the old eSIM and install a new one on the other device using a QR/activation code from your provider.
• Will this work abroad without Wi‑Fi?
• The transfer needs local connectivity and Bluetooth; Wi‑Fi is strongly recommended. If you’re already travelling, use hotel or airport Wi‑Fi for a stable transfer.
• Which iPhones support eSIM?
• iPhone XS/XR and later. US iPhone 14 and newer are eSIM‑only. Check your carrier’s eSIM support and device unlock status before buying a travel eSIM.

Key takeaways

• Use Quick Start during setup or “Transfer From Nearby iPhone” in Settings for the fastest, no‑QR move.
• Don’t delete the old eSIM until the new iPhone is fully working on that line.
• If Quick Transfer isn’t supported or the old phone is unavailable, request a QR/reissue from your provider.
• Travellers should set the travel eSIM as the data line and keep Data Roaming off on the home line.
• Check device unlock status early to avoid surprises when buying regional eSIMs like Esim Italy or Esim United States.

Next step: Planning a trip? Pick the right regional plan now in Destinations.

Travelling with a Galaxy Watch that can call, text and stream without your phone is incredibly convenient—if you set up eSIM correctly. This guide explains exactly how to complete your Galaxy Watch eSIM setup, the differences between Wear OS and Tizen models, and how Bluetooth/LTE handoff works when you’re on the move. We’ll also cover emergency SOS configuration and the most common errors travellers hit, with practical fixes. One important note up front: mobile operators often treat smartwatch eSIMs differently from phone eSIMs. Many “companion” watch plans mirror your phone number but don’t roam internationally. For most travellers, the best approach is to run a local or regional eSIM on your phone and let the watch piggyback via Bluetooth or Wi‑Fi. When LTE on the watch is available, you’ll know exactly how to activate it—and how to keep your battery, signal and safety features working abroad.

Know your Galaxy Watch: LTE vs Bluetooth, Wear OS vs Tizen

Not every Samsung watch supports eSIM. Check your exact model and finish.

• LTE‑capable Wear OS models (One UI Watch): Galaxy Watch4 LTE/Classic LTE, Watch5 LTE/Pro LTE, Watch6 LTE/Classic LTE, Watch7 LTE, and Galaxy Watch Ultra (LTE). Availability varies by region.
• LTE‑capable Tizen models: Galaxy Watch (2018) LTE, Watch Active2 LTE, Galaxy Watch3 LTE.
• Bluetooth‑only variants do not support eSIM or cellular; they rely on your phone’s connection.

Key differences that affect setup and travel: - OS and app support: - Wear OS Galaxy Watches require an Android phone (Android 8.0+, Google Mobile Services). iPhone is not supported. - Older Tizen models can pair to iPhone with limited features; eSIM activation typically still requires the Galaxy Wearable app on Android. - Plan type: - Many carriers sell a “Number Share/One Number” plan for the watch. It mirrors your phone’s number and uses your phone’s account. - Standalone smartwatch plans exist but are region‑ and carrier‑specific. - Roaming: - Companion watch plans frequently do not roam. Expect LTE to drop when you leave your home country. Your watch will fall back to Bluetooth or Wi‑Fi.

What you need before you start

Tick these off before attempting eSIM activation:

• An LTE variant of your Galaxy Watch (check the box or back of the watch for “LTE”).
• Unlocked watch (or locked to the carrier you plan to use).
• An Android phone with the Galaxy Wearable app installed and paired to the watch.
• A carrier plan that supports Galaxy Watch eSIM (Number Share or standalone). Some carriers require a Samsung phone on the same account.
• Stable Wi‑Fi or mobile data on your phone during activation.
• The carrier’s eSIM QR code or activation link (sometimes delivered via SMS to the phone).
• Adequate battery (50%+ recommended).

Traveller tip: Most users should install a travel eSIM on their phone for data and calls, then let the watch connect via Bluetooth or Wi‑Fi. Explore local and regional options via Destinations, including Esim United States, Esim France, Esim Italy, Esim Spain, Esim Western Europe and Esim North America.

Galaxy Watch eSIM setup (Wear OS: Watch4/5/6/7/Ultra)

There are two reliable paths: using the Galaxy Wearable app on your phone or using the watch settings. The app route is more common and preferred.

Option A: Add your carrier plan via Galaxy Wearable (recommended)

1) On your phone, open Galaxy Wearable > Watch settings. 2) Tap Mobile plans (sometimes listed as Mobile networks or Watch mobile plans). 3) Tap Add mobile plan or Set up mobile plan. 4) Follow your carrier’s flow: - If your carrier supports Number Share, you’ll authenticate and link the watch to your phone line. - If you have a QR code, choose Scan QR code and point your phone camera at it. - If manual entry is offered, you may enter an SM‑DP+ address and activation code from your carrier. 5) Wait for activation to complete (usually 1–10 minutes). Keep Bluetooth on and Wi‑Fi/data connected. 6) On the watch, go to Settings > Connections > Mobile networks and ensure it shows Connected or On.

Pro tips: - If you’re prompted to “Finish setup on your carrier website,” complete that step without closing the Wearable app. - If the plan says “Pending activation,” reboot both phone and watch, then recheck Mobile networks.

Option B: Add a plan on the watch

1) On the watch, open Settings > Connections > Mobile networks (or Mobile plans). 2) Tap Add mobile plan. 3) Choose your carrier or Scan QR code. 4) Complete the on‑screen steps, then toggle Mobile networks to On.

Battery saver hint: After activation, set Settings > Connections > Mobile networks > Auto, so the watch prefers Bluetooth/Wi‑Fi and uses LTE only when needed.

Galaxy Watch eSIM setup (Tizen: Watch/Active2/Watch3 LTE)

On Tizen models, most activations run through Galaxy Wearable on Android.

1) On your phone, open Galaxy Wearable > Mobile plans. 2) Tap Add plan. Your carrier app or web page may open. 3) Sign in to your carrier account, choose “Add a smartwatch” or “Number Share,” and follow the prompts. 4) If given a QR code, scan it when prompted. 5) Wait for provisioning to complete. 6) On the watch, go to Settings > Connections > Mobile networks and switch to On or Auto.

Notes: - Some carriers require temporary use of a Samsung Galaxy phone to initiate watch provisioning, even if your daily phone is another Android brand. - On older firmware, the Mobile plans menu may appear only after your carrier whitelists your watch’s eID/IMEI. Contact support if it’s missing.

Bluetooth/LTE/Wi‑Fi handoff: how it works on the move

Understanding handoff prevents surprises—and saves battery.

• In range of your phone (Bluetooth on):
• Calls, texts and data route through your phone. The watch uses minimal power.
• Out of range of your phone:
• If Mobile networks is On and you have coverage, the watch uses LTE for calls, texts and standalone data.
• If no LTE but known Wi‑Fi is available, the watch attempts Wi‑Fi calling/data (carrier dependent).
• Call continuity:
• With Number Share, calls to your phone number can ring both devices or anchor to one device based on carrier settings.
• Battery impact:
• LTE uses more power. Set Mobile networks to Auto, and enable Wi‑Fi when travelling to reduce drain.

Traveller‑first advice: When roaming where your watch plan doesn’t work, install a local or regional eSIM on your phone (for example, Esim Western Europe or Esim North America). Keep Bluetooth on so your watch stays smart without burning through battery on a futile LTE search.

Set up SOS and safety features (before you travel)

Emergency features can still help when your watch is off‑grid or your LTE plan won’t roam.

Wear OS (Watch4/5/6/7/Ultra)

1) On the watch: Settings > Safety & emergency (or Advanced features > SOS). 2) Add emergency contacts. Enable Share location and Send SOS messages if available. 3) Set the Side/Home key action (e.g., press 5 times to call emergency services). 4) In the Galaxy Wearable app, review Emergency SOS settings, fall detection (if supported), and contact preferences.

Tizen (Watch/Active2/Watch3)

1) On the watch: Settings > Advanced > SOS. 2) Add emergency contacts and enable SOS with Home key presses. 3) In Galaxy Wearable, confirm SOS numbers and message options.

Important travel notes: - Local emergency numbers vary by country. Some devices auto‑dial the local code; others don’t. Add a trusted contact who can coordinate help and share your live location by SMS. - If your watch’s LTE won’t roam, SOS calls will rely on your phone via Bluetooth or on Wi‑Fi calling. Test at home before departure.

Troubleshooting common Galaxy Watch eSIM issues

Use these quick diagnostics in order.

“Mobile plans/Mobile networks” menu missing

• Ensure you have an LTE model, not Bluetooth‑only.
• Update watch and Galaxy Wearable to the latest version.
• Pair to an Android phone (Wear OS models require Android; Tizen activation is unreliable from iOS).
• Some carriers only populate the menu after they add your watch’s eID/IMEI to their system. Contact support.

QR code invalid or won’t scan

• Check lighting and screen brightness; clean the watch/phone camera lens.
• Confirm the QR code is intended for a smartwatch plan (not a phone eSIM).
• Try manual SM‑DP+ and activation code entry if your carrier provides them.
• Request a fresh QR code—many codes expire after a short window.

Activation stuck on “Pending” or fails at provisioning

• Reboot phone and watch. Retry from Galaxy Wearable > Mobile plans.
• Ensure the watch has a strong Wi‑Fi connection during provisioning.
• If you’re using e.g. Number Share, make sure the phone line is active and on the same carrier account.
• Some carriers require a Samsung phone for initial activation—borrow one if necessary, then switch back.

No signal or “Not registered on network”

• Confirm the plan is active in your carrier account and specifically provisioned as a wearable line.
• In Settings > Connections > Mobile networks, toggle Off/On, then set Network mode to Auto.
• Move to an area with known coverage (rooftop/near a window). Watches have smaller antennas than phones.
• If travelling, verify whether your watch plan supports roaming (most do not). Use your phone’s local eSIM and Bluetooth instead.

Roaming doesn’t work abroad

• This is expected for many watch plans. The fix is to:
• Turn Mobile networks Off on the watch to save battery.
• Use a local/regional eSIM on your phone for connectivity—see Destinations for options like Esim France, Esim Italy and Esim Spain.
• Keep Bluetooth and Wi‑Fi on for seamless handoff.

Battery drains fast on LTE

• Set Mobile networks to Auto rather than Always on.
• Enable Wi‑Fi and add trusted networks at your hotel or office.
• Disable continuous location services you don’t need (but keep SOS location on).
• For workouts, download playlists offline instead of streaming over LTE.

Calls/SMS not syncing with your phone number

• Confirm Number Share/One Number is active on your carrier account.
• In Galaxy Wearable > Notifications, allow the apps you want on your watch.
• If using dual‑SIM on your phone, ensure the “default for calls/messages” line matches your Number Share setup.

Travel‑ready connectivity picks

For most trips, keep the watch on Bluetooth/Wi‑Fi and equip your phone with a destination eSIM for affordable data and calls. Start with Destinations to find country and regional packs, including: - Esim United States - Esim Western Europe - Esim North America - Esim France, Esim Italy, Esim Spain

Business travellers can centralise spend and manage multiple lines via For Business. If you’re a distributor, agency or VAR, explore collaboration options in the Partner Hub.

FAQ

1) Can I use my Galaxy Watch LTE without my phone? - Yes. With a compatible eSIM plan and Mobile networks set to On, the watch can place calls, send texts and use data on its own. Battery life will be shorter than in Bluetooth mode.

2) Will my Galaxy Watch eSIM roam internationally? - Usually not. Companion watch plans commonly block international roaming. Expect LTE to work at home, but not abroad. Use your phone with a local eSIM and let the watch connect over Bluetooth or Wi‑Fi.

3) Can I install a normal phone eSIM on the watch? - No. The watch requires a plan provisioned as a smartwatch line. Standard phone eSIM profiles typically won’t activate on a watch.

4) Do I need a Samsung phone to activate the watch eSIM? - Wear OS models require an Android phone with Google services. Some carriers do require a Samsung phone for initial provisioning; after activation, you can use other Android brands.

5) How do I know if my watch is LTE? - Check the model name (often includes “LTE”) on the box, the back of the watch, or in Settings > About watch. Also look for the Mobile networks/Mobile plans menu in settings.

6) Does SOS work when I’m abroad? - It depends on connectivity. If your watch’s LTE doesn’t roam, SOS may still work via Bluetooth to your phone or via Wi‑Fi calling. Add emergency contacts, enable location sharing, and test before you travel.

Next step: Choose your travel eSIM in minutes. Browse Destinations and get connected before you fly.

Apple Watch with Cellular keeps you connected when your iPhone stays in the hotel safe or runs out of battery. The catch: Apple Watch uses an embedded eSIM that must be provisioned by a compatible carrier, and it’s not the same process as scanning a travel eSIM QR code on your phone. This guide walks you through a reliable apple watch esim setup, including prerequisites most people miss, watchOS steps for adding a plan, how to fix common pairing and activation errors, and battery-saving tweaks for travellers. We also cover roaming realities so you know what works abroad and what doesn’t. If you’re heading to the US, Europe, or anywhere in between, we’ve included regional pointers and links to help you plan coverage alongside your iPhone’s travel eSIM.

Before you start: what you need

Check these requirements first. Most Apple Watch activation issues trace back to one of these points.

• A Cellular-capable Apple Watch model (GPS + Cellular).
  Examples include Apple Watch Series (GPS + Cellular), SE (GPS + Cellular), and Ultra/Ultra 2.
• An iPhone running the latest iOS, paired with your watch, signed into iCloud with two‑factor authentication enabled.
• A mobile plan with a carrier that supports Apple Watch cellular service in your country.
  Notes:
• In most regions, the watch must use the same carrier as your iPhone (NumberShare/OneNumber-style plans).
• Many carriers only support postpaid accounts; prepaid support varies.
• Family Setup (watch line independent from the iPhone’s carrier) is supported in select countries and on specific carriers.
• An eligible plan feature for Apple Watch (ask your carrier for “Apple Watch cellular add‑on”).
• Strong Wi‑Fi or mobile data during setup.

Traveller notes:

• International roaming on Apple Watch is supported on select carriers and watchOS versions. Even then, it’s not universal. Confirm roaming eligibility for the watch add‑on specifically—not just your phone plan.
• Switching your iPhone to a travel eSIM does not automatically transfer service to the watch unless that travel eSIM carrier supports Apple Watch plans in your destination.

Planning a trip? Compare regional coverage and data options for your iPhone via: - Destinations - Esim North America and Esim United States - Esim Western Europe, Esim France, Esim Italy, and Esim Spain

How to set up Apple Watch Cellular (standard pairing)

This is the most common apple watch esim setup when your watch shares your iPhone’s number.

1) Update everything
- On iPhone: Settings > General > Software Update.
- On Watch: Watch app > General > Software Update.
- Install any “Carrier Settings Update” if prompted.

2) Confirm iCloud and two‑factor authentication
- iPhone: Settings > [Your Name] > iCloud (signed in) and Password & Security (2FA On).

3) Open the Watch app on iPhone
- Tap My Watch tab > Mobile Data (or Cellular).

4) Tap Set Up Mobile Data
- Follow your carrier’s flow. You’ll log in to your carrier or confirm the plan add‑on.
- Approve any charges and complete identity checks.

5) Wait for activation
- The Watch app will show “Activating” or “In Progress”. This may take a few minutes. Keep iPhone and Watch nearby on Wi‑Fi.

6) Verify on the Watch
- On Watch: Settings > Mobile Data (or Cellular). Status should show “Connected” or “On” once activation completes.

7) Test calls/data
- Turn off Bluetooth on iPhone to force the watch to use its own connection.
- Make a call from the Watch or send an iMessage.
- Re‑enable Bluetooth afterwards.

Pro tips: - If you’re asked for the watch EID, find it on Watch: Settings > General > About > EID.
- Some carriers require you to be on the latest bill cycle or have no account restrictions (e.g., spending caps). Clear those first.

How to set up Family Setup (watch uses its own number)

Use this when the watch will be used by a family member without their own iPhone, or when your carrier supports a separate watch line.

1) Reset or unpair the watch if previously paired.
2) On iPhone: Open Watch app > All Watches > Pair New Watch > Set Up for a Family Member.
3) Follow on‑screen steps to create/manage the family member’s Apple ID.
4) When prompted, set up Mobile Data for the watch and choose the carrier plan.
5) Complete activation and test calls/data from the watch.

Limitations: Not all features are available in Family Setup (e.g., some health data). Roaming availability may differ from standard pairing.

Verify connection and status icons

• Green antenna icon on the watch face/control centre: Cellular active.
• White antenna icon: Connected but not currently in use (e.g., using Wi‑Fi or Bluetooth link to iPhone).
• Red X: No connection.
• SOS: Emergency services only.

On Watch: Settings > Mobile Data shows the connected network and data usage.

Common pairing and activation errors (and fixes)

Below are the errors travellers see most often, plus the quickest fixes. Work through them in order.

1) “Unable to add plan” or “No eligible account”
- What it means: Your carrier account or plan doesn’t support Apple Watch, or a billing restriction is blocking activation.
- Fix: - Confirm your carrier supports Apple Watch on your specific plan type (postpaid vs prepaid, business/corporate lines).
- Remove spending caps or data bars.
- If you’re on a corporate plan, ask your admin to enable watch add‑ons. Business travellers can share requirements using For Business.

2) Plan stuck on “Activating”
- Fix: - Leave iPhone and Watch on Wi‑Fi with chargers for 10–15 minutes.
- Restart both devices.
- On iPhone: Settings > General > About (wait for a carrier settings prompt).
- In Watch app: Mobile Data > Remove your plan, then add again.
- If it persists, ask your carrier to reprovision the eSIM for your watch (they may need the watch EID).

3) “Plan not in use” or no bars on the watch
- Fix: - On Watch: Settings > Mobile Data > ensure Mobile Data is On.
- Toggle Airplane Mode off/on.
- Move to an area with good coverage for your carrier.
- If travelling, check Data Roaming setting (watchOS 9+): Settings > Mobile Data > Data Roaming On, and confirm roaming is enabled on your watch add‑on with the carrier.

4) Calls or SMS fail when the iPhone is off
- What it means: NumberSync/OneNumber isn’t fully activated, or your plan doesn’t support standalone calling.
- Fix: - Re‑check with carrier that “Apple Watch number sharing” is active and provisioned for voice/SMS.
- Try unpairing/re‑pairing the watch, then add Mobile Data again.

5) Switching iPhone to a travel eSIM breaks watch service
- What it means: The travel eSIM carrier on your iPhone doesn’t support Apple Watch.
- Fix: - Keep your home carrier line active for the watch, and use the travel eSIM for data on the iPhone.
- Or rely on Wi‑Fi and Bluetooth (leave Mobile Data off on the watch to save battery).
- Consider carriers in your destination that support watch add‑ons if long‑stay (check local options via Destinations).

6) Business/corporate line restrictions
- Symptoms: Won’t add a plan; portal login required.
- Fix: Contact your company telecom admin. Share this guide and point them to For Business for traveller policies and approvals. Partners can also coordinate via the Partner Hub.

If all else fails:
- Unpair and re‑pair the watch (Watch app > All Watches > Info > Unpair Apple Watch). Set up again and add Mobile Data.
- On iPhone: Settings > General > Transfer or Reset > Reset > Reset Network Settings (you’ll re‑enter Wi‑Fi passwords).
- Ask the carrier to remove and re‑add the Apple Watch add‑on, then re‑activate.

Travelling with Apple Watch Cellular: what actually works

Set expectations before you fly:

• Roaming support varies. Even with watchOS 9+, your carrier must support Apple Watch roaming on your specific plan. Without it, the watch falls back to your iPhone connection (Bluetooth/Wi‑Fi).
• Dual SIM on iPhone does not equal dual SIM on Apple Watch. The watch typically mirrors one line and can store multiple plans in some markets, but only one is active and you’re limited to carriers that support Apple Watch.
• Travel eSIM QR codes for your iPhone won’t provision the watch. Apple Watch activation goes through the Watch app’s carrier flow only.

Recommended approach for most travellers: - Put a travel eSIM on your iPhone for data and local rates (see Esim North America, Esim Western Europe, Esim United States, Esim France, Esim Italy, Esim Spain). - Keep your home line active on the iPhone if you rely on watch number-sharing.
- On the watch, leave Mobile Data off unless you know your carrier supports roaming for the watch. Use Bluetooth/Wi‑Fi tethering from the iPhone instead.

How to enable/disable roaming on Apple Watch: - On Watch: Settings > Mobile Data > Data Roaming. Turn On only if your carrier confirms support and you understand the charges.

Battery-saving tips for travellers

Cellular on a watch is power‑hungry, especially when roaming. Use these to extend life on the go:

• Use Low Power Mode during travel days: Watch Settings > Battery > Low Power Mode.
• Disable Mobile Data when you don’t need standalone connectivity: Watch Settings > Mobile Data > Off.
• Turn off Data Roaming unless actively required.
• Reduce notifications and Background App Refresh: Watch app on iPhone > Notifications; General > Background App Refresh.
• Turn off Always On display (if supported): Settings > Display & Brightness > Always On.
• During workouts, enable Workout Power Saving Mode: Watch app > Workout > Low Power Mode.
• Keep the iPhone nearby and connected via Bluetooth—watch will use less power than LTE.

Quick checklist (print/screenshot for your trip)

• Latest iOS/watchOS installed; carrier settings updated.
• Same carrier for iPhone and watch, or Family Setup with a supported carrier.
• Apple Watch plan add‑on active; roaming confirmed (if needed).
• Travel eSIM installed on iPhone for local data; home line left active if you rely on watch number-sharing.
• On watch: Mobile Data Off by default; toggle On only when needed.
• Battery saver settings configured before departure.

FAQ

1) Can I install a travel eSIM QR code directly on my Apple Watch?
No. Apple Watch cellular is provisioned only through the Watch app’s Mobile Data/Cellular setup with carriers that support Apple Watch. QR code travel eSIMs for phones won’t work on the watch.

2) Do I need the same carrier on my iPhone and watch?
In most countries, yes—the watch shares your phone number using the same carrier. Family Setup allows a separate plan with supported carriers, but it’s not available everywhere.

3) Will my Apple Watch roam internationally?
Sometimes. It requires a carrier and watch plan that explicitly support Apple Watch roaming. Even if your iPhone roams, the watch may not. Confirm with your carrier before travel, and keep Data Roaming off unless approved.

4) I switched my iPhone to a travel eSIM and now the watch won’t connect—why?
Your new travel eSIM likely doesn’t support Apple Watch add‑ons. Keep your home line active for number-sharing, or use the watch via Bluetooth/Wi‑Fi without Mobile Data. For iPhone travel data, browse options via Destinations.

5) Can business accounts add Apple Watch plans?
Yes, if the company’s carrier and policy allow it. Ask your telecom admin to enable the watch add‑on. For guidance, see For Business and share the Partner Hub with your provider.

6) How do I move my watch plan to a new iPhone?
First pair your watch to the new iPhone, then open the Watch app > Mobile Data and follow your carrier’s instructions. You may need to remove and re‑add the plan. Keep both devices updated and signed into the same Apple ID.

Next step

Plan your iPhone’s travel data first, then decide whether you need watch roaming at all. Start with regional options on Destinations, and keep your watch connected via Bluetooth/Wi‑Fi unless your carrier confirms Apple Watch roaming support.

If you travel with an iPad, an eSIM is the cleanest way to get online without hunting for physical SIMs. This guide covers exactly which iPads support eSIM, how to install a travel eSIM step‑by‑step, and how to configure data, roaming and Personal Hotspot so your other devices can share the connection. We’ve written this with travellers in mind: fast, reliable setup, minimal faff.

A quick heads-up: eSIM works only on Wi‑Fi + Cellular iPad models, not Wi‑Fi‑only versions. Availability of eSIM can also vary by country or region (for example, eSIM on iPad is not offered in mainland China). Below you’ll find a simple model matrix, essential pre‑checks, and three install methods (QR code, activation code, and link). We’ll also share practical hotspot tips, how to switch or remove plans, and troubleshooting steps if something doesn’t behave.

When you’re ready to pick a plan, explore region and country options on our global Destinations, including popular picks such as Esim United States, Esim France, Esim Italy, Esim Spain, Esim Western Europe and Esim North America.

Quick check: does your iPad support eSIM?

• Only Wi‑Fi + Cellular models support any mobile plan (physical SIM or eSIM).
• eSIM support starts from specific generations (see lists below).
• Mainland China: iPad models with eSIM are not offered; availability in Hong Kong and Macao depends on local carriers.
• To confirm your model: Settings > General > About > Model Name and Model Number.

iPad models that support eSIM (Wi‑Fi + Cellular)

If your iPad is one of the following, it supports eSIM in most regions outside mainland China:

• iPad Pro
• 12.9‑inch (3rd generation and later: 2018, 2020, 2021, 2022 and newer)
• 11‑inch (1st generation and later: 2018, 2020, 2021, 2022 and newer)
• iPad Air
• iPad Air (3rd generation, 2019)
• iPad Air (4th generation, 2020)
• iPad Air (5th generation, 2022) and later
• iPad mini
• iPad mini (5th generation, 2019)
• iPad mini (6th generation, 2021) and later
• iPad (standard)
• iPad (7th generation, 2019)
• iPad (8th generation, 2020)
• iPad (9th generation, 2021)
• iPad (10th generation, 2022) and later

Tip: Even on eSIM‑capable iPads, there may also be a physical nano‑SIM tray. You can use either a physical SIM or eSIM (one active plan at a time).

Models without eSIM (Apple SIM or physical SIM only)

These iPads do not support eSIM. Some include Apple SIM (removable or embedded), which Apple discontinued for new activations. You’ll need a physical SIM if you’re using these models.

• iPad Pro 12.9‑inch (1st and 2nd gen: 2015, 2017)
• iPad Pro 10.5‑inch (2017)
• iPad Pro 9.7‑inch (2016)
• iPad Air 2 (2014), iPad Air (1st gen, 2013)
• iPad (5th gen, 2017; 6th gen, 2018)
• iPad mini 3 (2014), iPad mini 4 (2015)

Note on Apple SIM: Apple ended remote provisioning for Apple SIM in 2022. If you relied on Apple SIM for travel data, upgrade to an eSIM‑capable iPad or use a physical SIM from a local carrier.

What you need before you start

• A Wi‑Fi + Cellular iPad that supports eSIM (see lists above)
• A stable Wi‑Fi connection for activation
• iPadOS updated (Settings > General > Software Update)
• An unlocked device (or a plan compatible with your iPad’s lock status)
• Your eSIM details from your provider:
• A QR code to scan; or
• An activation code (SM‑DP+ address + Activation Code); or
• An install link you can open on the iPad
• Enough battery or a charger nearby

Pro tip: Travelling to multiple countries? Consider regional plans like Esim Western Europe or Esim North America so you don’t have to swap or re‑install between borders.

iPad eSIM setup: three easy methods

On iPad, the menu is “Mobile Data” (instead of “Cellular” on iPhone). Depending on iPadOS version, wording may be “Add eSIM” or “Add Data Plan”.

Method 1: Scan a QR code (fastest)

1. Connect the iPad to Wi‑Fi.
2. Go to Settings > Mobile Data.
3. Tap Add eSIM or Add Data Plan.
4. Choose Use QR Code. Aim the camera at the QR code.
5. When the plan appears, tap Continue, then Add Data Plan.
6. If prompted, label the plan (e.g., “Trip Europe”).
7. Let the activation complete, then follow any on‑screen prompts.

If the camera can’t read the code, ensure good lighting and a steady hand. If it still fails, use Method 2 with the manual SM‑DP+ details.

Method 2: Install via activation code (SM‑DP+ address)

1. Connect to Wi‑Fi and open Settings > Mobile Data.
2. Tap Add eSIM or Add Data Plan.
3. Select Enter Details Manually.
4. Enter the SM‑DP+ Address and Activation Code exactly as provided. Leave Confirmation Code blank unless your provider gave one.
5. Tap Next and wait for the plan to download.
6. Add the plan and assign a label when prompted.

Tip: These fields are case‑sensitive. Copy/paste if possible to avoid typos.

Method 3: Install via link

1. With Wi‑Fi on, open the install link provided by your eSIM seller directly on the iPad.
2. Tap Allow when iPad prompts to add a mobile data plan.
3. Follow the on‑screen steps to add and label the plan.

If you received the link on another device, email it to yourself or open it in a synced note on the iPad.

Configure data, roaming and Personal Hotspot

Once your plan is installed, configure it for travel.

Set your data plan and enable roaming

1. Settings > Mobile Data.
2. Under Mobile Data, ensure your new plan is selected for data.
3. Tap Mobile Data Options > Data Roaming and turn it on if you’re using the plan outside its home country.
4. If your provider gave APN settings, tap Mobile Data Network and enter the APN, Username and Password as instructed. Most travel eSIMs auto‑configure.

Pro tip: If you also have a physical SIM inserted, choose which plan provides data to avoid accidental roaming fees on the other plan.

Turn on Personal Hotspot

1. Settings > Personal Hotspot (or Settings > Mobile Data > Personal Hotspot).
2. Toggle Allow Others to Join.
3. Set a strong Wi‑Fi password.
4. Optional: turn on Maximise Compatibility (makes the hotspot more compatible with older devices by using 2.4 GHz; slightly reduces top speeds).

Hotspot travel tips: - Keep the iPad charging when tethering for long periods. - Place the iPad near a window for better signal. - If speeds drop, toggle Airplane Mode off/on or briefly turn the hotspot off/on to refresh the session. - Some plans restrict tethering; check your plan terms if the hotspot toggle is missing or won’t stay on.

Switching, pausing or removing eSIM plans

• Temporarily turn a plan off: Settings > Mobile Data > tap the plan > turn off Turn On This Line.
• Switch data between plans: Settings > Mobile Data > Mobile Data (select the plan for data).
• Rename a plan: Settings > Mobile Data > tap the plan label > Change Label.
• Remove a plan: Settings > Mobile Data > tap the plan > Remove Data Plan. Removing deletes the eSIM profile from your iPad. Keep your QR/activation details if you might need to reinstall (reinstallability depends on your provider’s policy).

Storage: iPad can store multiple eSIM profiles, but only one can provide data at a time.

Troubleshooting and pro tips

If something isn’t working, run through these checks:

• “Add eSIM” is missing
• Ensure you’re on a Wi‑Fi + Cellular model that supports eSIM.
• Update iPadOS and restart.
• If your iPad was bought in a region that restricts eSIM, the option may be unavailable.
• QR code won’t scan
• Clean the camera lens; brighten the screen showing the code.
• Zoom the code on another device or print it larger.
• Use manual entry via SM‑DP+ and Activation Code.
• “Activation code invalid” or “Can’t add plan”
• Confirm the SM‑DP+ address and Activation Code are entered exactly.
• Check that your plan hasn’t already been installed on another device.
• Try again on a stronger Wi‑Fi network.
• “No Service” after install
• Settings > Mobile Data > ensure the new plan is On and selected for data.
• Turn on Data Roaming if abroad.
• Check Mobile Data Network for custom APN details (if provided).
• Update Carrier Settings: Settings > General > About (wait for any prompt).
• Toggle Airplane Mode for 10 seconds; restart the iPad.
• Hotspot won’t work
• Verify your plan includes tethering.
• Turn Personal Hotspot off/on; change the password.
• On the device connecting, “Forget” the hotspot network and reconnect.
• Use Maximise Compatibility for older laptops or cameras.
• Still stuck?
• Reset Network Settings: Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings (you’ll need to rejoin Wi‑Fi).
• Reinstall the eSIM with the original QR/activation details.

Pro tip for work trips: If you manage multiple iPads for a team, our For Business solutions simplify bulk eSIM delivery and spend control. Partners and resellers can onboard via the Partner Hub.

Travel picks for your iPad

Choose a plan by country or region to match your itinerary:

• Country focus:
• USA: see Esim United States
• France: see Esim France
• Italy: see Esim Italy
• Spain: see Esim Spain
• Multi‑country:
• Western Europe: see Esim Western Europe
• North America: see Esim North America
• Or browse all Destinations for more regions and data sizes.

Tip: For road trips across borders, regional plans reduce SIM swaps and keep your iPad’s hotspot stable for your laptop and camera.

FAQ

• Can I use an eSIM on a Wi‑Fi‑only iPad?
• No. Only Wi‑Fi + Cellular iPads support any mobile data plan (physical SIM or eSIM).
• Will my iPad get a phone number with an eSIM?
• Travel eSIMs for iPad are typically data‑only. You won’t get voice calls or regular SMS. Use apps like FaceTime, WhatsApp, or Teams over data.
• How many eSIMs can I store on an iPad?
• Several, depending on model and iPadOS. Only one can be active for data at a time, but you can switch in Settings without re‑scanning the QR, provided the provider permits re‑activation.
• Can I move an eSIM from my iPad to an iPhone (or another iPad)?
• Not directly. You’ll usually need to install the eSIM fresh on the new device using the original QR/activation details, or request a transfer from your provider if supported.
• Does Personal Hotspot work with an eSIM?
• Yes, if your plan allows tethering. Enable it in Settings > Personal Hotspot and share the password with your other devices.
• Is eSIM supported everywhere?
• eSIM on iPad is not offered in mainland China, and local carrier support varies by market. Check coverage and compatibility for your destination before you travel.

Next step: Pick your plan by country or region on our global Destinations page and install your eSIM in minutes.