Expat Starter Pack (First 30 Days): eSIM vs Local SIM, Number Porting, OTT Apps

30 Oct 2025

Moving country is exciting and admin-heavy. Your phone setup shouldn’t be the bottleneck. This playbook is your first 30-day guide to connectivity: land with instant data, pass eKYC to get a local number, keep your banking OTPs flowing, and decide what to do with your existing number. The short version: use an arrival eSIM for expats for day-one data and calls via apps, then transition to a local SIM once you’ve cleared identity checks and have an address. Along the way, make smart use of OTT apps and (optionally) a VoIP number for continuity. We’ll show you how to hand off cleanly, avoid number-porting headaches, and set yourself up so utilities, HR systems, and banks accept your phone number on the first try. If you’re relocating with a family or as part of a corporate move, the same steps apply—just scale the checklists and keep all ICCIDs and IDs organised.

The 30‑Day Game Plan at a Glance

Days 0–3: Install a travel eSIM before you fly. Land with data, navigation, and app calls working. Keep your home SIM active for OTPs.
Days 3–14: Clear eKYC and buy a local prepaid SIM (or eSIM). Prioritise SMS reliability for banks and utility sign-ups.
Days 7–21: Handoff: set the local SIM as default for calls/SMS, keep the travel eSIM as backup data. Update critical accounts.
Days 14–30: Decide on number porting (home number to VoIP or local carrier) and lock in long-term plans.
Ongoing: Use OTT apps smartly, maintain a backup data option, and document your 2FA methods.

Pro tip: Use dual-SIM settings to keep control—one line for data, the other for voice/SMS—until you’re fully settled.

Step 1: Land Ready with a Travel eSIM (Days 0–3)

A travel eSIM gives you instant data on arrival without hunting for a shop. It’s the best start for navigation, temporary accommodation check-ins, and messaging.

Where to buy: Browse regional and country packs on Destinations, including Esim Western Europe, Esim North America, or singles like Esim United States, Esim France, Esim Italy, and Esim Spain.
Why eSIM first: No paperwork, immediate activation, predictable costs, and you keep your home SIM in the device for OTPs and critical calls.

Checklist: Before you fly 1) Check your phone’s eSIM compatibility and carrier lock status. 2) Purchase and install the eSIM profile (QR or in-app) while you still have Wi‑Fi. 3) Set the travel eSIM as your mobile data line; turn off data roaming on your home SIM. 4) Test: open maps, send a message, and confirm your home line can still receive SMS. 5) Pack a paper copy or screenshot of the eSIM QR in case you need to re-add it.

Pro tips: - Keep your home SIM active for banking OTPs and account access. - WhatsApp keeps your existing number unless you explicitly change it; you can use data from the travel eSIM with WhatsApp tied to your home number.

Step 2: Tackle eKYC and Buy a Local SIM (Days 3–14)

You need a local number for banks, employers, and utilities. In many countries, SIMs are registered (eKYC), so you’ll be asked for ID and sometimes proof of address or a tax ID.

What to expect by region (common patterns, specifics vary): - France: ID required for SIM registration; postpaid often needs an IBAN and local address. - Spain: Passport/NIE for registration; prepaid easiest for newcomers. - Italy: Passport plus Codice Fiscale (tax code) commonly requested; keep your SIM packaging. - United States: Prepaid requires ID at point of sale in some states; postpaid usually needs a credit check and SSN/ITIN. Consider prepaid initially.

Choosing the right product: - Start with prepaid to avoid credit checks and long contracts. - Ensure the plan includes SMS (for OTPs) and enough data. Voice minutes are useful for local calls to landlords, HR, and utilities. - Ask for an eSIM if your device supports it; otherwise, a physical SIM is fine.

Shop visit checklist 1) Bring your passport and any local identifiers (e.g., address proof, Codice Fiscale, NIE) if you have them. 2) Choose prepaid with 10–20 GB data, unlimited local SMS, and minutes. 3) Activate in-store and have them place a test call and send/receive an SMS. 4) Save the contract/receipt and the ICCID (SIM number) for future porting.

Pro tips: - Test OTPs: send yourself an SMS from another line or ask the shop to verify incoming SMS. Reliability trumps price early on. - If you’re moving across multiple Schengen countries, consider Esim Western Europe to bridge until your local line is set.

Step 3: Handoff—Move Data and Services to the Local Line (Days 7–21)

Once your local SIM works, shift critical services gradually.

Dual-SIM handoff (iOS/Android) 1) Set your local SIM as the default for Voice and SMS. 2) Keep your arrival eSIM as the default Data line for a few days while you test local network quality; then switch Data to the local SIM. 3) Disable data on your home SIM to avoid roaming charges, but keep it active for remaining OTPs until you update your accounts. 4) Label lines clearly in settings (e.g., “Local” and “Home/Travel”).

Update critical accounts - Banks: change your registered number to the local SIM only after confirming SMS reliability. - Government, health, and tax portals: often require a local number—schedule these updates once you have stable reception at home. - Messaging apps: confirm which number each app is using.

Pro tip: Move services in layers—banking first, then utilities, then everything else—so you always have a fallback line for OTPs.

Step 4: Number Porting—Keeping or Moving Your Old Number

Decide what to do with your home-country number and any temporary numbers you’ve acquired.

Common scenarios - Keep home number for inbound only: Park it with a VoIP/virtual number provider for low-cost roaming reception and voicemail-to-email. - Fully move: Port your home number to a VoIP provider you can use globally, or port into a local carrier if you’re permanently relocating and want to keep the number active for inbound calls from home. - Port a temporary local number to your preferred local carrier after you pick a long-term plan.

General porting rules - Do not cancel the line you’re porting; it must be active. - Gather required identifiers: account number, port-out PIN, ICCID, or country-specific codes. - Expect a short downtime window (usually minutes to a few hours) during the cutover.

Country notes (practical specifics) - France: Obtain your RIO code by calling 3179 from the line you want to port. Provide RIO to the new operator; porting usually completes in 1 working day. - Spain: Porting typically completes in 1–2 working days; bring ID and the SIM’s ICCID. Night-time cutovers are common to minimise disruption. - Italy: Have your Codice Fiscale and current SIM ICCID. Prepaid-to-prepaid ports are common and usually smooth in 1–3 days. - United States: You’ll need the account number and port-out PIN (different from your login PIN). Prepaid accounts sometimes require a special porting PIN requested via SMS.

Pro tips: - Schedule ports mid-week, early in the day, and avoid public holidays. - Keep both SIMs inserted during the port so you can detect when the old line goes inactive and the new one activates.

OTPs, Banking and Utilities: Make Them Work First Time

Banks and services can be strict about which numbers they accept.

OTP reality: Many banks reject VoIP numbers for SMS 2FA. Use a local mobile number for the update.
App-based 2FA: Where available, switch to app-based authenticators or push approvals; these are number-agnostic and travel well.
Utility sign-ups: Energy, broadband, and mobile wallets often send verification codes. Use your local SIM and ensure it has weekday reception where you live.

Practical flow 1) Keep your home SIM active for initial banking access. 2) Once your local line is tested, update your bank profile to the local number. 3) Switch services that allow app-based 2FA to an authenticator app. 4) Document which services still rely on SMS so you know to keep that line active.

Pro tip: Add a secondary recovery method (email or backup codes) wherever possible before you travel.

OTT Apps and Virtual Numbers for Continuity

Messaging and calling apps can smooth your move—but use them intentionally.

WhatsApp: You can keep your home number for WhatsApp while using local data. If you prefer to switch, use WhatsApp’s “Change Number” to migrate chats and groups.
Telegram/Signal: Similar flexibility; both can run on a device with data from any SIM.
VoIP/virtual numbers: Great for inbound calls from your home country and for publishing a stable contact when you might change SIMs. However, don’t rely on VoIP for banking OTPs, as many institutions block them.
Business users: Consider a cloud telephony setup so your team line stays stable during relocation. See For Business for options that scale across teams.

Pro tip: Label your contacts to reflect where they should call you (e.g., “Call on WhatsApp” vs “Call mobile”) during your transition month.

Country Snapshots and eSIM Picks

France: Start with Esim France, then switch to a local prepaid with strong SMS reliability for banking. Remember the RIO process for porting.
Italy: Use Esim Italy while you get your Codice Fiscale and address sorted. Porting usually needs the ICCID; keep packaging.
Spain: Esim Spain covers arrival; many services expect a Spanish mobile for onboarding—prepaid is the quickest path.
United States: Esim United States for landing; consider prepaid first, then postpaid once you have credit history. Ports need account number and port-out PIN.
Multi-country: If you’re doing side trips or moving within the region, use Esim Western Europe or Esim North America during your first month.

For other countries and bundles, head to Destinations.

Common Pitfalls to Avoid

Cancelling before porting: Never cancel a number you plan to port.
OTP dead-ends: Updating a bank to a VoIP number that can’t receive their OTPs.
Wrong default line: Accidentally using data on your home SIM and incurring roaming fees—double-check defaults.
Losing the ICCID: You’ll need it for support and porting; photograph SIM packaging.
eSIM transfer surprises: Some devices limit eSIM transfers; keep your eSIM activation details safe.
Over-optimising too early: Keep the travel eSIM until your local setup is bulletproof.

Checklist: Your First 30 Days

Before travel:
Buy and install an arrival eSIM; test data.
Label lines and disable home SIM data roaming.
List critical services needing 2FA.
Days 0–3:
Land and verify connectivity.
Keep home SIM ready for OTPs.
Days 3–14:
Complete eKYC and buy a local prepaid SIM/eSIM.
Test inbound/outbound SMS and a local call.
Start updating banks and essential services.
Days 7–21:
Set local SIM as default for calls/SMS, then for data.
Migrate services to app-based 2FA where possible.
Decide on porting strategy for your home number.
Days 14–30:
Execute number port(s) if needed.
Pick a long-term local plan.
Keep the travel eSIM active as a backup until you’re fully stable.

FAQ

Is an eSIM for expats enough for the whole first month?
Often yes for data and OTT calls, but many banks/utilities require a local mobile number for SMS verification. Plan to add a local SIM within 1–2 weeks.
Will changing my SIM affect WhatsApp?
No, WhatsApp stays tied to the number you registered with until you use “Change Number.” You can use local or travel data regardless.
Can I use a VoIP number for bank OTPs?
Frequently not. Many banks block VoIP. Use a local mobile number for reliable OTP delivery and keep an app-based authenticator as backup.
How long does number porting take?
Typically 1–3 working days, with a short downtime window during the cutover. France often completes in 1 day (with RIO); Spain/Italy 1–2 days; the U.S. depends on your carrier and account type.
Do I need local ID to buy a SIM?
In many countries, yes. Prepaid usually has the lightest requirements. Bring your passport and any local identifiers you have (address proof, tax codes).
What if my phone doesn’t support eSIM?
Buy a physical SIM on arrival and follow the same handoff steps. You can still keep your home SIM in a dual-SIM phone, or carry it and swap as needed.

Next step: Choose your arrival plan and install it before you fly. Start with Destinations to pick the right eSIM for your first 30 days.

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Andes Highlights (3 Weeks): Peru–Bolivia–Chile–Argentina Connectivity

Planning a south america itinerary 3 weeks through the high Andes? This route stitches together Peru’s Sacred Valley, Bolivia’s La Paz and Salar de Uyuni, Chile’s Atacama Desert, and northern Argentina’s quebradas or Mendoza wine country—often by long-distance bus and a couple of short flights. Connectivity is different at altitude: coverage is strong in cities but drops in high passes and salt flats; bus Wi‑Fi is patchy; border towns can be blackspots. The smart move is an eSIM with multi‑country coverage, backed by offline maps, offline translations, and a simple routine for crossing borders by bus without losing service. Below you’ll find a practical, connectivity-first itinerary; checklists to prep your phone, apps and documents; and on-the-ground tips for staying online where it matters: booking transport, hailing taxis, backing up photos, and navigating when the signal disappears.If you’re transiting via Europe or North America, you can also add a layover eSIM to stay connected door-to-door. Start with our country list on Destinations, then follow the steps, and you won’t waste time chasing SIM shops at 3,500 metres.The 3‑week Andes route at a glanceWeek 1: Peru (Cusco, Sacred Valley, Machu Picchu) - Fly into Cusco (or Lima then connect). - Base in Cusco; day trips to Pisac/Chinchero/Maras–Moray. - Train to Aguas Calientes; Machu Picchu visit; return to Cusco or continue to Puno/Lake Titicaca.Week 2: Bolivia and Chile (La Paz, Uyuni, San Pedro de Atacama) - Bus/collectivo via Copacabana to La Paz. - Fly or overnight bus to Uyuni. - 3‑day Uyuni–altiplano tour ending in San Pedro de Atacama (Chile).Week 3: Chile and Argentina (Atacama to Salta or Mendoza/Buenos Aires) - Choose: - North: San Pedro to Salta/Jujuy by bus; fly to Buenos Aires. - Or South: San Pedro–Calama flight to Santiago; bus or flight to Mendoza; onward to Buenos Aires.Connectivity notes (quick): - Cities: generally strong 4G/4G+; 5G in major hubs (Santiago, Buenos Aires). - Altitude/rural: expect long no‑signal stretches (Uyuni, altiplano passes, Paso Jama). - Bus Wi‑Fi: often advertised, rarely reliable. Plan to be offline onboard. - Border regions: networks switch; a multi‑country eSIM avoids sudden loss.eSIM vs local SIMs for a 4‑country tripFor a route with multiple borders and remote legs, eSIM wins on time and reliability.What a multi‑country eSIM gets you: - One plan across Peru, Bolivia, Chile, Argentina (check coverage per country on Destinations). - No passport/SIM registration queues at kiosks. - Keep your home number active on the physical SIM for calls/SMS codes. - Instant top‑ups if you burn data on photos or navigation.When a local SIM still helps: - Long stay in one country with heavy data use (e.g., a month in Buenos Aires). - Dead zones where a different local network performs better (rarely worth the hassle on a 3‑week pace).Practical approach: - Use an eSIM as your primary data line across all four countries. - If you find a specific local network far better in one region, add a cheap local SIM and keep the eSIM as backup.Device readiness checklist (before you fly)1) Check eSIM compatibility and SIM‑lock status on your phone.2) Buy and install your eSIM while on home Wi‑Fi. Keep a PDF/printed copy of the QR code.3) Label lines clearly (e.g., “eSIM Andes Data”, “Home SIM”).4) Turn on data roaming for the eSIM; leave roaming off for your home SIM to avoid charges.5) Set up dual‑SIM rules: data on eSIM; calls/SMS default to home SIM if needed.6) Download offline: Google Maps/Organic Maps for all target regions; language packs (Spanish at minimum); bus/air tickets; hotel confirmations.7) Cloud backups: set to upload on Wi‑Fi only; pre‑create shared albums for travel companions.8) Test tethering/hotspot with your laptop/tablet.If you’re transiting popular hubs, consider a short layover eSIM: - USA connections: add an Esim United States or a broader Esim North America.- Europe connections: Madrid/Barcelona? Use an Esim Spain. Paris or Rome? See Esim France and Esim Italy. Multi‑country layovers? Try Esim Western Europe.City‑by‑city connectivity notesCusco & the Sacred Valley (Peru)Coverage: Good in Cusco city; variable in high villages (Maras/Moray) and along Inca Trail approaches.Tips: Download Sacred Valley maps offline; pin viewpoints and ruins. most taxis use WhatsApp—save your accommodation’s number.Machu Picchu/Aguas Calientes: Patchy to none at the citadel. Upload your photos later; don’t rely on live ticket retrieval.Lake Titicaca: Puno and CopacabanaPuno: Reasonable 4G; bus terminals crowded—screenshot QR tickets.Crossing to Copacabana: Expect a signal drop around the border; have directions saved offline.La Paz (Bolivia)Good urban 4G; the cable car network has decent signal but tunnels do not.Yungas/“Death Road” tours: Mountain valleys cause dead zones—share your emergency contacts with the operator, carry a charged power bank, and don’t plan remote calls.Uyuni and the Altiplano (Bolivia to Chile)Uyuni town: OK 4G; ATMs finicky—use Wi‑Fi for banking apps.Salt flats/lagunas: Assume offline for most of the 3‑day tour. Guides often carry satellite phones; agree a pickup time/place in San Pedro and preload your map route.San Pedro de Atacama (Chile)Town: Solid 4G; accommodations often have Wi‑Fi but speeds vary.Geysers, Valle de la Luna: Offline navigation essential; sunrise trips start before mobile networks wake up in some areas.Salta/Jujuy or Mendoza/Buenos Aires (Argentina)Salta/Jujuy: Good city coverage; quebradas have long no‑signal sections.Mendoza: City 4G/5G; vineyards outside town can be patchy.Buenos Aires: Strong 4G/5G; ideal for cloud backups and large downloads before you fly home.Border crossings by bus: step‑by‑stepThe big ones on this route: Peru–Bolivia (Puno/Copacabana), Bolivia–Chile (Uyuni–San Pedro via Hito Cajón), Chile–Argentina (Paso Jama to Salta or Los Libertadores to Mendoza).How to keep service and sanity:1) The day before:- Top up your eSIM data.- Confirm your plan includes both countries you’re entering/leaving.- Download offline maps for both sides of the border and your town of arrival.- Save bus company WhatsApp and terminal address offline.2) On departure morning:- Keep a paper copy or offline PDF of tickets, insurance, and accommodation proof.- Charge phone and power bank; pack a short cable in your daypack.3) On the bus:- Don’t count on bus Wi‑Fi. Keep your eSIM as primary, but expect drops near mountain passes.- If your phone supports it, enable “Wi‑Fi calling” for later when you reach accommodation Wi‑Fi.4) At the border posts:- Data may be unavailable. Keep QR codes and booking numbers offline.- After exiting one country and entering the next, toggle Airplane Mode off/on to re‑register on the new network.- If the eSIM doesn’t attach, manually select a network in Mobile Settings.5) Arrival:- Send your accommodation a quick WhatsApp when you’re back online.- Recheck your eSIM’s data roaming is on; confirm you’re on an in‑country network, not a weak roaming partner.Pro tips: - Dual profiles: If your eSIM allows, keep a secondary profile for a different network in the same country—helpful in border towns.- Cash buffer: Some border terminals don’t accept cards; download a currency converter for offline use.Offline survival kit (5‑minute setup)Maps: Download regions for Cusco, Sacred Valley, Puno, La Paz, Uyuni, San Pedro, Salta/Jujuy or Mendoza, and Buenos Aires.Translations: Download Spanish for offline use; add phrasebook favourites (bus tickets, directions, dietary needs).Documents: Save PDFs of passports, tickets, hotel addresses; star them for quick access.Rides: Screenshots of pickup points; pin bus terminals and hotel doors.Entertainment: Podcasts and playlists for long bus legs, set to download on Wi‑Fi only.Altitude and your tech: what changesCoverage gaps lengthen: Fewer towers at high altitude; valleys can block signal. Assume offline on remote excursions.Batteries drain faster in cold: Keep your phone warm and carry a power bank (10,000–20,000 mAh).Hotel Wi‑Fi may be congested: Schedule big uploads (photo backups, app updates) for big-city stays like Santiago or Buenos Aires.GPS still works offline: Your blue dot shows on offline maps without data—preload everything.Data budgeting for 3 weeksTypical traveller usage across this route: - Messaging/Maps/Bookings: 0.2–0.5 GB/day- Social and photo sharing: 0.3–0.7 GB/day- Occasional video calls/streaming: 0.5–1.0 GB/dayFor a mixed-use trip, plan 15–25 GB for 3 weeks. Heavy creators should double it and upload over hotel Wi‑Fi when possible. If you work remotely, consider a higher‑capacity plan and a backup eSIM; see our guidance on For Business.Practical route with transport and connectivity cuesDays 1–4 Cusco base: Strong city signal; day trips may be spotty—go offline-ready.Days 5–6 Machu Picchu: Expect no service at the ruins; sync tickets ahead.Days 7–8 Puno to La Paz via Copacabana: Border signal drop; re‑register networks after crossing.Days 9–11 Uyuni tour to San Pedro: Treat as offline; charge nightly; carry spare cables.Days 12–14 San Pedro: Stable in town; tours offline; top up data before Paso Jama.Days 15–17 Salta/Jujuy or Mendoza: Good urban 4G; rural patches are offline.Days 18–21 Buenos Aires: Strongest connectivity of the trip; clear your uploads and map downloads for the flight home.Partnering and stopover extrasHospitality and tour operators in the Andes: help your guests stay connected—explore co‑branded solutions via our Partner Hub.Transatlantic flyers: test your eSIM setup on a layover with an Esim United States or Esim Western Europe before hitting high-altitude blackspots.FAQs1) Do I need a local SIM in each country?No. A multi‑country eSIM covering Peru, Bolivia, Chile and Argentina is simpler and works well for a 3‑week pace. Consider a local SIM only if you’ll spend longer in one country and want the absolute best regional coverage.2) Will my WhatsApp number change with an eSIM?No. WhatsApp is tied to your registered number, not your data line. Keep your home SIM active for voice/SMS (roaming off if you wish), and use the eSIM for data—WhatsApp continues as normal.3) Can I hotspot to my laptop or camera?Yes. Enable tethering on your eSIM. Mind your data: cloud backups and OS updates can burn gigabytes—set them to Wi‑Fi only or schedule in big cities.4) What if there’s no signal on the Uyuni/Atacama legs?That’s expected. GPS still works offline. Pre-download maps and translations, carry a power bank, and sync plans with your tour operator before departure.5) Will I get roaming charges at borders?If you’re using a multi‑country eSIM with coverage in both countries, you won’t incur extra roaming fees from your home carrier. Keep roaming off on your home SIM to avoid accidental use.6) I’m connecting via Europe or the US—worth getting a layover eSIM?Yes. It’s an easy way to test your setup and stay reachable. Try Esim North America or country options like Esim Spain, Esim France, or Esim Italy for common hubs.Next step: Browse South America coverage options and build your plan on Destinations.

31 Oct 2025

APN Settings for eSIM Data (iOS & Android): Find, Edit, Verify

Travelling with an eSIM should be as simple as scanning a QR code and going online. Most of the time it is. When it isn’t, the culprit is often the APN (Access Point Name) — the tiny configuration that tells your device how to reach the mobile data network. This guide shows you exactly where to find APN settings on iOS and Android (including popular vendor skins), what to fill in, and how to verify it’s working with quick tests. We’ll also cover DNS tweaks that can help on the road and a clean troubleshooting flow to get you connected fast.Whether you’re heading to the US, France, Italy, Spain or hopping around Esim Western Europe and Esim North America, correct APN settings are the difference between smooth streaming and a blank browser. Keep your provider’s APN values handy, follow the steps below, and you’ll be back online in minutes. For plan options by country, see our Destinations.What is an APN and why it matters for eSIM dataAPN (Access Point Name) defines the gateway your device uses to access mobile internet.With eSIMs, APN is often auto‑provisioned. Sometimes you must enter it manually.If the APN is missing or wrong, you’ll have signal bars but no data.You’ll typically only need to enter: - APN: a short string (e.g., “internet” or provider‑specific) - Username/Password: usually blank - APN Type: “default,supl” - Protocol: IPv4/IPv6MMS and voice settings are not required for data‑only eSIMs.Before you start: quick checklisteSIM installed and activated on your deviceMobile Data turned onThe eSIM set as the active line for Mobile DataData Roaming on (required when abroad, and sometimes even domestically with certain carriers/MVNOs)Wi‑Fi off while testing (to ensure you’re using mobile data)APN values from your eSIM provider readyTravelling soon? Explore country packs such as Esim United States, Esim France, Esim Italy and Esim Spain.iOS: Find and edit APN settings (iPhone/iPad)Note: On many carriers, iOS hides APN fields because settings are auto‑installed. If you don’t see the menu below, your carrier may not allow manual changes. In that case, re‑installing the eSIM or applying a carrier settings update usually fixes it.Step‑by‑step: 1. Open Settings. 2. Tap Mobile Data (or Cellular). 3. Tap your eSIM line (labelled with the plan name). 4. Tap Mobile Data Network (or Cellular Data Network). - If this menu is missing, APN is likely auto‑configured. Try a carrier settings update: Settings > General > About (wait for an update prompt). 5. Under Mobile Data, fill in: - APN: enter exactly as provided - Username/Password: leave blank unless specified 6. Personal Hotspot section (if present, may mirror the data APN): - APN: same as Mobile Data (only if instructed by your provider) 7. Go back; iOS saves automatically. Toggle Airplane Mode off/on to refresh.Pro tips (iOS): - Correct APN spelling matters. Avoid extra spaces. - If you changed APN and nothing happens, restart the phone. - To verify connectivity, open Safari and visit: - http://neverssl.com (loads plain HTTP if you truly have data) - http://captive.apple.com (should show “Success”) - Dual SIM? Ensure your travel eSIM is selected under Mobile Data > Mobile Data.Android: Find and edit APN settings (by brand)The path is similar across Android, but menu names vary. After adding a new APN, always save and select it.Google Pixel / Android (near‑stock)Settings > Network & Internet > SIMs.Choose your eSIM.Access Point Names.Tap + (Add) or the plus icon.Fill: - Name: any label (e.g., “Travel eSIM”) - APN: as provided - Username/Password: blank unless specified - APN type: default,supl - APN protocol: IPv4/IPv6 - MCC/MNC: leave as‑is (auto from the SIM)Save (⋮ menu > Save).Tap the new APN to select it.Toggle Airplane Mode off/on.Samsung Galaxy (One UI)Settings > Connections > Mobile networks > Access Point Names.Select your eSIM if prompted.Tap Add.Enter APN details (as above).Tap ⋮ > Save, then select the new APN.Toggle Airplane Mode or restart.Xiaomi/Redmi/POCO (MIUI/HyperOS)Settings > SIM cards & mobile networks.Choose your eSIM.Access Point Names.New APN (+).Fill in details, Save, then select it.Reconnect mobile data.OPPO/realme/OnePlus (ColorOS/OxygenOS)Settings > Mobile network (or SIM & network).Choose the eSIM > Access Point Names.Add APN, fill details, Save, select it.Toggle Airplane Mode.Huawei (EMUI)Settings > Mobile network > Mobile data.SIM management > select eSIM.Access Point Names > Add.Fill details, Save, select, and reconnect.Pro tips (Android): - If you don’t see APN, ensure the eSIM is enabled and set as the data SIM. - Use “Reset to default” (⋮ menu) if you’ve tried multiple APNs. - Data Saver or Battery Saver can block background data; disable while testing. - Private DNS can affect captive portals; set to Off/Automatic while activating, then re‑enable.The exact fields to fill (and what to leave alone)APN: Required. Enter exactly as provided.Username/Password: Leave blank unless specified.APN Type: Use default,supl. Only add dun if instructed (for tethering on certain carriers).APN Protocol / Roaming Protocol: IPv4/IPv6 is ideal. Switch to IPv4 if you see IPv6‑related issues (rare).MMSC/MMS Proxy/MMS Port: Not needed for data‑only plans.Bearer: Unspecified.MVNO Type/Value: Leave as‑is unless your provider specifies.MCC/MNC: Auto‑filled from the SIM. Do not change.Formatting gotchas: - Case is usually not sensitive, but use the exact case provided. - Avoid trailing spaces before/after the APN string.Verify your APN works: simple, reliable testsDo this with Wi‑Fi off.Check the status bar: you should see 3G/4G/LTE/5G with data arrows blinking.Open a non‑HTTPS test page: - http://neverssl.com or http://example.com - If you’re behind a captive portal (hotel/airport Wi‑Fi style, unusual for mobile), you’ll be redirected.Try https sites: - https://1.1.1.1/help — loads Cloudflare’s connectivity page - A map app (tiles should load quickly)Optionally run a speed test after basics work.If still no data: - Toggle Airplane Mode - Restart the device - Re‑select your APN - Ensure Data Roaming is enabledDNS tips for travellersMost eSIMs work best with the carrier’s DNS. However, if browsing feels slow or certain sites won’t resolve:Android Private DNS:Settings > Network & Internet > Private DNSTry dns.cloudflare.com (Cloudflare) or dns.google (Google). If it breaks captive portals, switch back to Automatic.iOS:iOS does not offer per‑cellular DNS changes in Settings. For mobile data, you typically use the carrier’s DNS. If you must override, a configuration profile or third‑party app is required — not recommended while roaming.APN DNS fields (if visible): Leave blank unless your provider specifies values.If switching DNS worsens connectivity, revert to Automatic/Off and retest.Common errors and fast fixesAPN menu missing (iOS):The carrier locks APN edits. Update carrier settings (Settings > General > About), restart, or re‑install the eSIM.APN won’t save or won’t stay selected (Android):Delete other APNs, save yours, then select it. Reboot.Signal but no data:Wrong APN or APN type; re‑enter carefully.Data Roaming off; turn it on.Low Data Mode/Data Saver on; disable temporarily.Dual SIM conflict; set the correct SIM for Mobile Data and turn off “Allow Mobile Data Switching” until stable.Stuck on 3G/edge speeds:Network mode forced to 3G; set to 4G/5G Auto.Weak local coverage; try moving near a window or outdoors, or switch network operator manually if allowed.After long flights:Toggle Airplane Mode.Check date/time set automatically — incorrect time can affect auth with some networks.Region-specific notes for roaming eSIMsMany roaming profiles require Data Roaming enabled, even if you’re physically in your home country.Some MVNOs in Europe connect via partner networks; keep network selection on Automatic for best results.For multi‑country trips, consider bundles like Esim Western Europe or Esim North America to avoid reconfiguring APNs between borders.For country‑specific plans, see Esim United States, Esim France, Esim Italy, and Esim Spain. Plan pages include any APN notes unique to that destination.For teams and partnersSetting up dozens of devices for a trip or event? Our business team can pre‑stage eSIMs and provide APN guidance per route and device fleet.Explore solutions For Business.Existing resellers and travel partners can access technical collateral in the Partner Hub.FAQ: APN settings for eSIM1) What APN should I use with my Simology eSIM? - Use the APN shown during activation or in your confirmation email/portal. If none is shown, your device should auto‑provision it.2) I can’t see the APN menu on iPhone. What now? - Some carriers lock APN edits on iOS. Update carrier settings (Settings > General > About), restart, or re‑install the eSIM. If it’s still hidden, the APN is managed automatically.3) Do I need MMS settings for a data‑only eSIM? - No. MMS fields (MMSC, proxy, port) are not required for data‑only plans. Only set them if your plan explicitly includes MMS.4) Should APN type include “dun” for hotspot? - Usually no. Start with default,supl. Add dun only if your provider instructs you and tethering fails.5) IPv4 or IPv6? - Choose IPv4/IPv6 (dual‑stack) where possible. If you encounter connectivity issues with certain apps, try IPv4 only on Android.6) Will changing APN affect my primary (home) SIM? - No, APNs are set per SIM profile. Just be sure you’re editing the eSIM line used for travel.Next step: Choose your destination and get the right eSIM with clear APN guidance on the plan page. Start at Destinations.

31 Oct 2025

Secure Messaging Abroad: iMessage, WhatsApp, Signal — Best Practices

Travelling adds friction to your private chats: new SIMs, patchy roaming, sketchy Wi‑Fi and the constant risk of loss or theft. This guide distils what actually matters for secure messaging travel across iMessage, WhatsApp and Signal. You’ll learn how to keep end-to-end encryption intact while changing networks and devices, how to avoid account takeovers during SIM swaps, how to set up encrypted backups you can actually restore, and when to use disappearing messages. We’ll also cover dual‑SIM/eSIM roaming so you can keep your home number for authentication while using a local data plan without bill shock.If you only do three things before you fly: lock your accounts with registration/2‑step verification, enable encrypted backups (or turn backups off if you can’t encrypt), and keep your primary number reachable for re‑activation codes using a travel eSIM for data. Everything below shows you exactly how.Browse regional eSIM options at Destinations or go straight to Esim Western Europe, Esim United States and Esim North America to keep mobile data secure on the move.The essentials: how secure are iMessage, WhatsApp and Signal?End-to-end encryption (E2EE): All three encrypt message content in transit and on servers.Backups are the weak link:iMessage: On-device is E2EE. If you sync with iCloud, enable Apple’s Advanced Data Protection (ADP) to keep iCloud Messages end‑to‑end encrypted; otherwise Apple holds keys.WhatsApp: Chats are E2EE, but you must turn on E2EE backups to protect iCloud/Google Drive backups.Signal: No cloud backups. You can create local encrypted backups (Android) with a passphrase.Metadata: Who you talk to and when is more exposed than message content (highest protection on Signal; WhatsApp and iMessage retain more metadata).Device security matters: A strong device passcode/biometrics and encrypted storage are non‑negotiable.SMS fallback is not secure: Avoid sending SMS/MMS when data is spotty; ensure apps don’t silently fall back.Pro tip: Keep mobile data via a travel eSIM to maintain E2EE reliably instead of hunting for risky public Wi‑Fi. See Esim France, Esim Spain or Esim Italy if you’re heading to Europe.Before you fly: secure messaging travel checklistDo these at home on a stable connection with access to your primary number.iMessage/FaceTime (Apple)Update iOS/iPadOS/macOS to the latest version.Settings > Your Name > Password & Security: - Turn on two‑factor authentication for your Apple ID. - Consider Advanced Data Protection for end‑to‑end encrypted iCloud data (store recovery key or set a recovery contact).Settings > Messages: - Ensure iMessage is On. - Send & Receive: Add your Apple ID and your phone number. Prefer using your Apple ID for reachability while travelling.Settings > Messages > Send as SMS: Leave On for emergencies, but note SMS isn’t encrypted; watch for green bubbles.Optional for high‑risk users: iMessage Contact Key Verification (iOS 17.2+). Verify contacts and receive alerts if keys change.Pro tips: - On dual‑SIM, choose which number iMessage uses in Settings > Messages > Send & Receive. Keep your home number linked but use data on your travel eSIM. - Avoid signing out of Apple ID while abroad; it can trigger re‑verification you may not receive if your home SIM is offline.WhatsAppUpdate WhatsApp.Settings > Account > Two‑step verification: - Turn on and set a unique PIN. Add an email for recovery. This is your shield against SIM‑swap takeovers.Settings > Chats > Chat backup: - Turn on End‑to‑end encrypted backup. - Set a strong backup password or store the 64‑digit key securely. Lose it and your backup is irrecoverable.Settings > Account > Security alerts: - Turn on Security notifications to be alerted when contacts’ security codes change.Multi‑device: - Consider linking a secondary device before travel (Linked devices). If your primary is lost, you can still access chats on companions.Pro tips: - Never share your WhatsApp 6‑digit code. WhatsApp support will never ask for it. - If connectivity is unreliable, disable automatic media downloads to reduce data use.SignalUpdate Signal.Profile > Settings > Account: - Registration lock/PIN: Enable. This prevents someone registering your number on another device without the PIN.Backups: - iOS: No cloud backups. Transfers require device‑to‑device or QR migration. - Android: Settings > Chats > Chat backups: Create an encrypted local backup; write down the 30‑digit passphrase and store it offline.Safety numbers: - Open each critical contact > Verify safety number (scan QR or compare digits). Re‑verify after device changes.Privacy: - Enable Sealed Sender and always‑relay calls if you want to reduce metadata exposure. - Turn on disappearing messages by default for travel chats.Pro tips: - Signal doesn’t store your chats in the cloud. Test your restore process before you go. - Use a screen lock inside Signal for an extra layer (Settings > Privacy > Screen lock).Device and carrier hygieneSet a strong device passcode, enable biometrics, and turn on “Erase data after 10 failed attempts” if available.Enable Find My (Apple/Google) and test remote lock/wipe.Ask your carrier to add a SIM‑swap/port‑out lock before travel.Photograph and securely store your SIM/eSIM details and QR codes.Dual‑SIM and eSIM: roam smart, keep your number safeTravellers increasingly use dual‑SIM phones with a physical home SIM for identity/OTP and a travel eSIM for data. Done right, you get cheap data without breaking your secure messaging.Keep the home number active for SMS re‑verification while avoiding data roaming fees:iPhone: Settings > Mobile Data:Set your travel eSIM as “Mobile Data”.Turn off “Data Roaming” on the home line.Leave Calls/SMS enabled on the home line so you can still receive OTPs.Android: Settings > Network & Internet > SIMs:Use the travel eSIM for data; disable data on the home SIM; keep SMS on.iMessage:In Send & Receive, ensure your Apple ID is selected so messages can continue over data even if your phone number changes status.WhatsApp and Signal:Both tie identity to your phone number. Keeping the home SIM reachable prevents account reactivation headaches.Pro tip: Use regional data plans so you don’t swap eSIMs at each border. For example, Esim Western Europe covers multiple countries; for transatlantic trips, pair it with Esim North America.For destination‑specific coverage and pricing, see Destinations or pick plan pages like Esim United States, Esim France, Esim Spain or Esim Italy.Account transfer and device loss: minimise riskIf your phone is lost or stolen:General steps (immediately)Use Find My/Find My Device to lock or erase.Contact your carrier to suspend the line to block OTP interception.Move your number to an eSIM or replacement SIM as soon as possible.WhatsAppGet a new SIM with the same number and install WhatsApp to re‑register; this logs out the old device.If you cannot get a SIM quickly, email support@whatsapp.com with the subject “Lost/Stolen: Please deactivate my account” including your number in full international format.Restore from your end‑to‑end encrypted backup using your password/key.SignalOnce you have your number back, install Signal and register; Registration Lock will require your PIN (good).On Android, restore from your local encrypted backup with your passphrase.Ask contacts to verify safety numbers again.iMessageRemove the device from your Apple ID at appleid.apple.com.If necessary, deregister your phone number from iMessage at Apple’s deregistration page so new SMS/messages reach you once you switch devices.Pro tips: - Don’t publish your travel dates and number changes publicly; it aids social‑engineering. - Store your backup passwords/keys offline (paper or a secure password manager with offline access).Backups, sync and what to encryptiMessageBest security: Enable Advanced Data Protection so Messages in iCloud stay end‑to‑end encrypted. Keep your recovery key/contact safe.If you can’t use ADP, consider turning off Messages in iCloud during sensitive travel to reduce exposure, but you’ll lose cross‑device message sync.WhatsAppAlways enable end‑to‑end encrypted backups with a strong password or 64‑digit key.Test a restore before you leave so you know the password works.Avoid third‑party “transfer” tools that may break security.SignaliOS: Use Signal’s device‑to‑device transfer when replacing phones; it’s encrypted and local.Android: Use the built‑in encrypted local backup only; keep the passphrase offline.General rule: If a backup isn’t end‑to‑end encrypted with a key only you know, assume your chat content could be exposed.Disappearing messages and minimising metadataTurn on disappearing messages for travel chats:WhatsApp: Per chat > Disappearing messages > set a short timer (e.g., 24 hours) and “Default message timer” for new chats.Signal: Per chat or global default; add “View‑once” for sensitive media.iMessage: No true disappearing messages. Consider sending via Notes collaboration or avoid persistent media; delete threads you no longer need.Limit message previews on lock screen:Show “Only when unlocked” to prevent shoulder‑surfing.Reduce metadata:Prefer Signal for highly sensitive contacts.In WhatsApp, keep “Last seen/Online” limited to “Nobody” or “My contacts”.Avoid large group chats that leak membership and activity patterns.Pro tip: Disappearing messages don’t prevent screenshots or backups by your contacts. Share only what you’re comfortable losing control of.Public Wi‑Fi vs mobile dataPrefer mobile data for secure messaging. E2EE protects content on any network, but captive portals and rogue hotspots can still trick you into risky behaviour and leak metadata.If you must use Wi‑Fi:Validate the network name with staff.Use a reputable VPN, especially on shared or open networks.Disable auto‑join for public SSIDs and forget networks after use.Travel eSIM data is usually the simplest, safest path. Choose regional plans like Esim Western Europe or country plans such as Esim United States. Teams and frequent travellers can streamline provisioning via For Business or explore partnership options in our Partner Hub.How to set up secure messaging for travel: a quick startUpdate your phone OS and all messaging apps.Lock your accounts: - iMessage: Turn on two‑factor; consider ADP. - WhatsApp: Enable two‑step verification and security notifications. - Signal: Enable Registration Lock (PIN).Secure your backups: - WhatsApp: Turn on E2EE backups and record the password/key. - Signal (Android): Create and store the encrypted backup + passphrase. - iMessage: Enable ADP or turn off Messages in iCloud if you can’t.Configure dual‑SIM: - Set travel eSIM for data; keep home SIM for SMS; disable home data roaming.Set privacy defaults: - Disappearing messages on (Signal/WhatsApp). - Lock‑screen previews off or “When unlocked”.Test the recovery path: - Restore a WhatsApp backup on a spare device. - Verify Signal safety numbers with a trusted contact. - Confirm you can receive an SMS on the home line while data uses eSIM.FAQQ: Will iMessage work abroad without SMS? A: Yes, iMessage uses data. However, re‑activation can require an SMS. Keep your home SIM able to receive texts while using a travel eSIM for data.Q: Is WhatsApp secure enough for travel? A: With two‑step verification and end‑to‑end encrypted backups enabled, yes for most travellers. For maximum privacy (less metadata), prefer Signal.Q: Can I switch phone numbers while travelling? A: Avoid changing the number tied to WhatsApp/Signal mid‑trip; it triggers re‑registration. If you must, use the in‑app “Change Number” (WhatsApp) and notify contacts; re‑verify safety numbers on Signal.Q: Can I use WhatsApp on two phones? A: Yes. You can link a second phone as a companion device. For resilience, link it before travel so you’re not locked out if your primary is lost.Q: Do disappearing messages make me bulletproof? A: No. They reduce residual data but don’t stop screenshots or photos. Treat them as cleanup, not a guarantee.Q: Does a VPN make messaging more secure? A: It doesn’t add encryption to E2EE chats, but it protects against rogue Wi‑Fi and hides traffic from local networks. Still prefer mobile data when possible.Next step: Pick a regional eSIM to keep your secure messaging online without roaming fees. Start with Destinations or choose a bundle like Esim Western Europe.

31 Oct 2025