Planning a long stretch around Europe? Here’s the traveller‑first guide to EU fair use on long stays. Confusion often comes from mixing two different systems: immigration rules (the Schengen 90/180‑day stay limit) and telecom rules (EU roaming fair use). They are not the same. Immigration limits how long you can stay. Telecom fair use limits how long you can roam on an EU plan before surcharges kick in. If you’re a student with local residency, you’re treated differently to a roaming nomad bouncing between countries. And regional eSIMs add a third option that avoids most “home vs abroad” checks altogether. This guide cuts through the jargon with plain‑English explanations, examples you can copy, and practical checklists to keep your connectivity clean and cost‑predictable. If you just want a solution: country eSIMs are best when you settle in one place; regional EU eSIMs shine for multi‑country hops. Keep reading for the details and how to choose.

The quick version: Fair‑use vs 90/180

• 90/180 rule: Immigration. Most visa‑exempt visitors can stay in the Schengen Area up to 90 days in any 180‑day period. Nothing to do with mobile plans.
• EU roaming fair use: Telecom. EU/EEA operators let their customers “roam like at home” across the EU. To stop permanent roaming, they can apply fair‑use checks over a four‑month window and, if triggered, add regulated surcharges after warning you.
• Regional travel eSIMs: These are made for roaming. They don’t rely on EU “roam like at home” privileges, so the home‑vs‑abroad test usually doesn’t apply. Instead, your limit is the plan’s validity and data allowance.

For country coverage quirks (e.g., Switzerland, UK post‑Brexit), see Destinations.

What the EU fair‑use policy actually says (for travellers)

EU “Roam Like at Home” (RLAH) protects EU/EEA subscribers using their home mobile plan around the bloc. It applies primarily if you hold an EU plan with an EU operator.

The home‑presence and usage test (4‑month window)

Your EU operator can watch usage over at least four months. If both are true, they may flag permanent roaming:

1) You’ve been more time “abroad” than “at home,” and
2) You used more data while roaming than you did at home.

If they detect this, they must warn you and give at least 14 days to change your pattern (e.g., use the line domestically or reduce roaming). If nothing changes, they can add small, regulated surcharges on roaming usage. Your service isn’t cut off, but costs rise.

Data caps on “unlimited” plans while roaming

If your domestic plan is unlimited or very cheap per GB, your operator can set a specific fair‑use roaming data allowance, calculated from your plan price and EU wholesale caps. The allowance and any out‑of‑bundle surcharge must be clearly communicated. Always read the roaming section of your tariff.

Residency or “stable links”

Operators can ask for proof of residency or stable links (study, work) when you buy or keep a domestic plan. This isn’t immigration control; it’s to ensure domestic plans aren’t used as permanent roaming products.

Warnings and surcharges

• You’ll receive a warning before any fair‑use surcharge applies.
• Surcharges are capped by EU rules and reviewed periodically.
• Paying a surcharge doesn’t fix the root cause. If your lifestyle is long‑term roaming, reconsider your setup (see below).

Note: RLAH covers EU/EEA. It does not automatically include Switzerland or the UK. Check Destinations before you go.

Residency vs roaming: which bucket are you in?

Students with a local contract (resident or stable link)

If you study in, say, France and sign up for a French mobile plan using local documentation, France becomes your “home” for that line. Your everyday use in France typically outweighs your time abroad, so your weekend trips to Spain or a fortnight in Italy sit comfortably within fair use. For deeper country fit, see Esim France, Esim Spain and Esim Italy.

Digital nomads and long‑stay visitors (non‑resident)

If you don’t have EU residency and you rely on a single EU domestic SIM while rarely returning to its home country, you’re likely to trip the fair‑use test after a few months. Two cleaner options:

• Use country eSIMs in each country you stay in for a month or two; or
• Use a regional travel eSIM designed for roaming around Europe.

How regional eSIMs fit into long stays

Regional travel eSIMs are built for cross‑border use. Instead of offering a domestic plan with RLAH, they provide roaming access in multiple countries from day one. This sidesteps the “domestic vs roaming” test entirely.

• Multi‑country coverage: A single profile that works across much of the EU. See Esim Western Europe for a practical one‑SIM solve when you’re rotating through EU hubs.
• Validity and data: Plans come with defined validity (e.g., 15–90 days) and data buckets. If you run out, top up or add another plan—no residency checks.
• Outside the EU: Heading to or from North America? Pair your Europe plan with Esim North America or set up before you fly with Esim United States.

When you’re staying a whole term in one country, a local eSIM can be cheaper for heavy data. For multi‑country months, regional usually wins on simplicity.

When to choose a country eSIM vs a regional EU eSIM

• Choose a country eSIM when:
• You’ll spend 30+ days in one country and use lots of data.
• You need local rates for domestic calls or long‑term top‑ups.
• Example pages: Esim France, Esim Italy, Esim Spain.
• Choose a regional EU eSIM when:
• You’ll cross borders frequently (e.g., 3–6 countries over 2–4 months).
• You prefer one number/data plan to manage across the trip.
• See: Esim Western Europe.

Use dual‑SIM: keep your primary line for authentication calls/SMS, and set the travel eSIM as your data line.

Step‑by‑step: Students (semester or year abroad)

1) Get a local plan in your host country
- Sign up with local ID/student proof. Your host country becomes “home” for that plan.

2) Read the roaming section of your tariff
- Note any roaming data caps and the four‑month fair‑use window.

3) Use your host‑country SIM domestically most of the time
- Weekend trips are fine. Long multi‑month trips outside your host country might trigger warnings.

4) Add a regional eSIM for holiday stretches
- If you’ll travel for several weeks, switch your data line to Esim Western Europe to avoid breaching your domestic plan’s fair‑use pattern.

5) Keep alerts on
- Don’t ignore SMS warnings. You usually get at least 14 days to adjust your usage before surcharges apply.

6) Check non‑EU neighbours
- UK/Switzerland often sit outside inclusive roaming. Verify on Destinations before you go.

Step‑by‑step: Digital nomads (90–180 days across EU)

1) Decide your pattern
- Many short stays in multiple countries? Start with a regional plan. One or two long stops? Mix in country eSIMs for each stop.

2) Set up before you move
- Install the eSIM profile while you have reliable Wi‑Fi. Test with a small top‑up.

3) Use dual‑SIM smartly
- Keep your home SIM active for 2FA/texts. Set the travel eSIM as the default for data.

4) Rotate plans, not penalties
- Regional eSIMs like Esim Western Europe are priced for roaming and won’t run into EU “permanent roaming” tests. When staying put, switch to the local country plan (e.g., Esim Spain).

5) Avoid long‑term reliance on a single EU domestic plan
- If you don’t live there, the four‑month fair‑use pattern will likely catch up and add surcharges.

6) Leaving or arriving via the US/Canada?
- Bridge the gap with Esim North America or sort stateside coverage with Esim United States.

Worked examples

• Student in France, 9 months, frequent trips
• You take a French plan as your main line. You spend most days in France, with occasional weekends in Spain/Italy. You remain well within fair use. For a four‑week summer rail trip, you add Esim Western Europe for data and keep the French SIM for calls/SMS.
• Nomad, 5 months, 5 countries
• Month in Portugal, then Spain, France, Belgium, Netherlands. You use a regional plan for months 1–3. For months 4–5, because you’re stationary and need more data, you add Esim Spain and Esim France during those longer stays. No EU domestic fair‑use checks apply to your regional eSIM; the country eSIMs are priced for local use when you’re settled.
• US visitor, 2 months in Italy with side trips
• You keep your US number active for banking but avoid pricey long‑term roaming on your domestic US plan. You install Esim Italy for the base month and add a short regional top‑up for a two‑week loop through neighbouring countries.

Pro tips to stay compliant and connected

• Track days and data: set a calendar reminder every time you cross a border and use your phone’s data counter per SIM.
• Respect SMS warnings: they are your early‑warning system before surcharges.
• Prefer Wi‑Fi calling and messaging apps for cross‑border calls.
• Use hotspot sparingly if your plan restricts tethering.
• Check country exceptions on Destinations before visiting microstates or non‑EU neighbours.
• Business travellers: corporate pools can smooth roaming costs—see For Business or partner with us via the Partner Hub.

FAQ

Q1: Does the Schengen 90/180‑day rule limit my mobile usage?
A: No. 90/180 is immigration. EU telecom fair use is separate. You could be within your visa limit yet still trigger a roaming fair‑use surcharge—or vice versa.

Q2: How long can I roam on an EU domestic plan before fair‑use kicks in?
A: Operators check at least a four‑month window. If, in that period, you spend more time and use more data abroad than at home, they can warn you and later add regulated surcharges.

Q3: I have an “unlimited” EU plan. Is roaming unlimited too?
A: Not necessarily. Operators can set a specific fair‑use roaming data cap for unlimited/low‑cost plans and must tell you the allowance and any surcharge once you hit it.

Q4: Do regional travel eSIMs have fair‑use limits?
A: They’re built for roaming, so the EU “home vs abroad” test doesn’t apply. You’re bound by the plan’s validity and data bucket, plus any reasonable‑use terms (e.g., hotspot limits). For multi‑country trips, see Esim Western Europe.

Q5: If I buy a French SIM, can I spend the summer in Italy on it?
A: Yes, but extended, heavier use outside France could trigger the four‑month fair‑use test. For a long Italy stay, switch to Esim Italy or add a regional eSIM for the travel leg.

Q6: I’m a US traveller. Should I rely on my US plan’s roaming?
A: For short trips, maybe. For long stays, many US plans throttle or cap roaming after a few weeks. It’s usually better value to keep your US number for SMS and run EU data on a regional or country eSIM. Start here: Esim United States and Esim Western Europe.

Next step

Plan your route, pick your coverage: explore country and regional options on Esim Western Europe, then check country specifics via Destinations.

Travellers are often surprised to learn that many countries now require “real‑name” registration to activate a local SIM or eSIM. In plain terms: you may need to show ID (usually a passport) and complete a quick form or selfie check before your number works. Other destinations still allow anonymous purchase, especially for data‑only plans. This guide summarises SIM registration by country across 30 of the most-visited destinations, so you know what to expect at the airport kiosk, high‑street shop, or when activating an eSIM in‑app.

We update this list quarterly and link out to the most relevant country and regional guides, including Esim United States, Esim France, Esim Italy, Esim Spain, Esim Western Europe and Esim North America. For everything else, browse all country pages via Destinations.

What is SIM registration?

SIM registration (aka “real‑name registration”) ties a mobile number to an individual using a recognised ID. It usually happens: - At point of sale (airport desk, carrier shop, authorised reseller) - Online or in an app (video KYC, document upload, eID), especially for eSIM

Authorities use it to limit fraud and spam. For travellers, it means carrying your passport and sometimes completing a quick selfie or address check.

Quick prep checklist (save this before you fly)

• Bring your physical passport and one backup photo/scan stored offline.
• Know your accommodation address (hotel is fine) and a reachable email.
• Have a payment method that matches your name (card or digital wallet).
• If you want a local plan on arrival, favour official carrier stores or airport counters for smoother tourist KYC.
• Consider activating an eSIM before departure to skip queues. Regional options like Esim Western Europe and Esim North America cover multi‑country trips.

SIM registration by country: Top 30 (2025)

Notes: - “Need ID?” reflects national rules for prepaid activation; retailers can still choose to verify even in “No” markets. - Requirements can change; use this as a traveller’s quick reference and confirm details in‑country.

Country

Need ID?

Where to register

Accepted documents

Practical notes

United States

No (not mandated)

n/a

n/a

Some carriers may verify identity for fraud prevention. See Esim United States.

Canada

No (not mandated)

n/a

n/a

Retailers may request ID at their discretion.

Mexico

No (registry suspended)

n/a

n/a

The national registry was struck down; keep passport handy just in case.

Brazil

Yes

Carrier store/airport kiosk

Passport; CPF often requested

Tourists can register at major MNO shops; some can assist without a CPF.

United Kingdom

No (not mandated)

n/a

n/a

Some shops may ask for card/ID, but no legal registration for prepaid.

France

Yes

Store or online/app

Passport/EU ID

Keep SIM sleeve/contract; eSIM apps usually prompt for ID. See Esim France.

Spain

Yes

Store or online

Passport/EU ID

Easy at airports and high‑street shops. See Esim Spain.

Italy

Yes

Store or video KYC

Passport

Some sellers request a codice fiscale; shops can generate one. See Esim Italy.

Germany

Yes

Store; Postident/video ID

Passport/EU ID

Online/eSIM often uses video identification.

Portugal

Yes

Store

Passport/EU ID

Some retailers ask for a local tax number (NIF); not always needed for prepaid.

Netherlands

No (not mandated)

n/a

n/a

ID checks may occur for age/fraud, but no nationwide requirement.

Belgium

Yes

Store or online

Passport/eID

Self‑registration portals common; bring passport.

Switzerland

Yes

Store or online

Passport/ID

Hotel address typically accepted for tourists.

Greece

Yes

Store

Passport/EU ID

Register at operator shops or authorised kiosks; keep receipts.

Turkey

Yes

Operator store

Passport

SIMs tied to device IMEI; unregistered devices may be blocked after ~120 days.

Poland

Yes

Store/post office

Passport/EU ID

Registration widely available at convenience stores and post offices.

Ireland

No (not mandated)

n/a

n/a

Operators may do light checks; no statutory prepaid registration.

Japan

Yes (voice); data‑only often no

Store or online

Passport

Data‑only SIMs/eSIMs can be anonymous; voice/SMS requires ID.

South Korea

Yes

Carrier store/airport

Passport; ARC for long stays

Tourist SIM/eSIM desks at major airports streamline KYC.

China (Mainland)

Yes

Carrier service centre

Passport; face photo

Registration is mandatory before activation. Bring passport in person.

Hong Kong

Yes

Online portal or store

Passport/HKID

Complete real‑name registration or the line will be suspended.

Singapore

Yes

Telco shop/retailer

Passport

Max 3 prepaid lines per person.

Malaysia

Yes

Store

Passport

Photo capture/biometric checks common at POS.

Thailand

Yes

Operator counter

Passport

Expect a quick photo capture with your passport.

Vietnam

Yes

Operator store

Passport

Address and photo usually required; use official shops.

Indonesia

Yes

Operator outlet

Passport

Locals use NIK/KK; tourists must register at a provider outlet.

Philippines

Yes

Online portal

Passport

Register within the stated window under the SIM Registration Act.

India

Yes

Store

Passport + visa

eKYC at carrier stores; a local contact/address may be requested.

Australia

Yes

Online or store

Passport (visitors)

Identity check is mandatory for activation.

New Zealand

No (not mandated)

n/a

n/a

Some sellers may request ID; no nationwide rule as of 2025.

Country and regional guides: Esim United States, Esim France, Esim Italy, Esim Spain, Esim Western Europe, Esim North America, and the full index at Destinations.

How to buy and register smoothly (step‑by‑step)

1. Decide eSIM vs physical SIM - Single or multi‑country trip? Consider Esim Western Europe or Esim North America. - Need calls/SMS? Some markets (e.g., Japan) require ID only for voice—data‑only eSIMs are simpler.
2. Prepare documents - Keep your passport ready; jot down your hotel address and a local contact (hotel desk works).
3. Choose the right channel - Airport carrier counters and flagship stores handle tourist KYC fastest. - For eSIM, complete the in‑app KYC with good lighting for any selfie/ID scan.
4. Complete registration - Follow staff guidance or app prompts. Don’t leave until you’ve made a test call or used data.
5. Keep proof - Save the receipt, SIM sleeve, QR code/eSIM email, and any confirmation SMS for the duration of your trip.

Pro tips from frequent travellers

• Arriving late? Pre‑activate an eSIM before you fly so you have data for ride‑hailing and maps on landing.
• Airport vs city: Airport kiosks are efficient but sometimes pricier than city shops; decide what you value more—speed or price.
• Brazil and Turkey specifics: Use official carrier stores; they’re set up for foreigner KYC and can explain CPF/IMEI rules.
• UK/US/Mexico: Even where registration isn’t mandated, keep your passport and a payment card handy in case a retailer requests verification.
• Keep it simple for teams: If you’re coordinating for a group or staff, consider centrally managed plans. See For Business. If you’re a reseller or TMC, explore our Partner Hub.

When an eSIM helps vs when it doesn’t

• Helps:
• Short trips where you want instant data without visiting a shop.
• Anonymous data‑only allowed (e.g., many Japan MVNO data plans).
• Multi‑country itineraries covered by regional products like Esim Western Europe.
• Doesn’t help:
• Markets requiring in‑person KYC before activation (e.g., China), or where tourist eSIMs still need document upload.
• When you specifically need local voice/SMS and the operator mandates full ID.

FAQ

• Do I always need a passport to buy a SIM?
• No. Some countries don’t mandate registration (e.g., US, UK, Mexico, Netherlands, New Zealand). That said, many sellers still prefer to see ID. When ID is required, a passport is the safest bet for travellers.
• Can I register online for an eSIM instead of visiting a shop?
• Often yes. Many European operators support video ID or document upload for eSIM activation (e.g., Germany, France, Italy, Spain). In some markets (e.g., China), you’ll still need to visit a carrier store.
• How long does registration take?
• In store: 5–15 minutes at airport counters, sometimes longer in city shops. Online/app KYC: usually 2–10 minutes if your photos are clear and documents match.
• What if I don’t have a local address yet?
• A hotel address is typically acceptable. If asked for a contact number, use the hotel’s front desk.
• Will my phone get blocked if I use a local SIM?
• Only in certain markets with IMEI controls (notably Turkey). Tourists can use their phones for a limited period (commonly around 120 days) without registering the device. This does not affect roaming on your home SIM.
• Is roaming on my home SIM affected by these rules?
• No. Real‑name rules apply to activating local SIMs/eSIMs. Roaming with your existing SIM works as normal, subject to your home carrier’s rates.

Next step: Plan your connectivity per stop with our country pages and regional eSIMs. Start with Destinations.

If you’ve ever stepped off a flight or cruise to an unexpected roaming bill, you’ve likely met the inflight and maritime networks that quietly connect your phone at 35,000 feet or out at sea. These aren’t normal mobile networks. They use satellite backhaul, sit outside most inclusive roaming plans, and are priced at premium wholesale rates that get passed straight to you. Data can be charged by the megabyte at eyewatering rates; calls and texts aren’t cheap either. The good news: bill shock is 100% avoidable with a little prep. In this guide, we’ll demystify how inflight and shipboard networks bill, show you exactly how to disable them, and share safer alternatives—like port‑day eSIMs and Wi‑Fi packages—that keep you connected for a sensible price. Whether you’re flying long‑haul, cruising the Med, or ferry‑hopping, use this checklist-driven playbook to stay online without risking maritime roaming charges.

Why inflight and maritime roaming is different

How these networks bill

• Aircraft and ships run small onboard cellular networks (often branded AeroMobile, SITAONAIR/OnAir, Panasonic, Telenor Maritime, WMS, or “Cellular at Sea”).
• Your phone sees them like any other roaming partner and may auto‑connect if mobile data/roaming is on.
• Usage is routed via satellite, then rated by your home carrier at special “non‑terrestrial” tariffs. These typically sit outside any domestic allowance or standard roaming bundles.
• On your device, the operator name may show as “AeroMobile”, “OnAir”, “Cellular at Sea”, or an unfamiliar code (often starting with 901-xx).

Not included in your roaming bundle

• “Roam Like at Home” in the EU and most global roaming add‑ons usually exclude inflight/maritime networks.
• Welcome texts and usage alerts can be delayed or missing while you’re connected at sea/in‑air, so don’t rely on them.
• Spend caps and data bars may not trigger in real time; charging records can arrive hours later.

Typical costs to expect

Prices vary by carrier, but this is a realistic market picture (per-person, pay‑as‑you‑go roaming):

• Data: £5–£15 per MB inflight; £3–£10 per MB at sea. A single photo upload or app update can cost pounds.
• Calls: £2–£6 per minute (both inbound and outbound).
• SMS: £0.50–£1.50 each.
• Bundles: A few airlines offer paid inflight roaming “passes” via certain carriers, but read the small print—many still cap at very low data amounts.

Bottom line: keeping data roaming on around these networks is the fast lane to maritime roaming charges and bill shock.

Where travellers get caught

• At altitude: Phones latch onto the cabin network; background services (mail, messaging backups, cloud photos, app refresh) burn megabytes within minutes.
• At sea days: Cruise lines broadcast a strong shipboard signal; your phone prefers it once the shore network fades.
• Near port: You may still see the ship’s network at the pier. If “automatic” network selection is on, your phone can reattach to the maritime signal when you step back onboard.
• False confidence in caps: Spend caps and warning texts can arrive too late to save you from charges already incurred.
• Dual‑SIM confusion: Travellers think the travel eSIM protects them, but the primary SIM remains “roam‑enabled” and quietly connects to the ship/plane network.

How to avoid bill shock: step‑by‑step

Before take‑off or boarding a cruise

Do this while you still have reliable terrestrial signal.

1) Turn off data roaming on all SIMs
- iPhone: Settings > Mobile Data > Data Roaming = Off (repeat for each line).
- Android: Settings > Network & Internet > SIMs > Data Roaming = Off (per SIM).

2) Lock network selection to “Manual” and pick your current terrestrial carrier
- iPhone: Settings > Mobile Data > Network Selection > turn off Automatic.
- Android: Settings > Mobile Networks > Network Operators > turn off Automatic.

3) Keep Airplane Mode as your default in the air/at sea; plan to re‑enable Wi‑Fi only
- This completely blocks auto‑attach to satellite networks.

4) Optional but recommended
- Turn off Wi‑Fi Assist (iPhone): Settings > Mobile Data > Wi‑Fi Assist = Off.
- Disable Background App Refresh (iPhone) / restrict background data (Android).
- For dual‑SIM: set the travel eSIM as the only “Data” line; set your primary SIM to “Off” for data and ideally for voice while airborne/at sea.

In the air: safest settings

• Before pushback: enable Airplane Mode.
• Then enable Wi‑Fi only for the airline hotspot.
• Do not turn off Airplane Mode to “grab a quick signal.” Even a minute of background data can be costly.

At sea: safest settings

• While sailing: keep Airplane Mode on; enable Wi‑Fi only if you’ve bought the ship’s plan.
• On port days: once the ship is docked, step ashore and connect to a terrestrial network or your port‑day eSIM.
• If you remain onboard in port, your phone may still see the ship network. Leave Airplane Mode on until you have strong shore Wi‑Fi or a verified local mobile signal.

Quick checklist: zero‑risk configuration

• Airplane Mode: On (in air/at sea)
• Wi‑Fi: On (only if you intend to use onboard/airport/port Wi‑Fi)
• Bluetooth: As needed for headphones
• Data Roaming: Off (all SIMs)
• Network Selection: Manual
• Dual‑SIM: Only your intended data eSIM is active for data

Pro tip: Add these settings to a note or screenshot so you can re‑check quickly.

Safer alternatives that actually work

1) Airline Wi‑Fi and messaging plans

• Many carriers offer flat‑price passes for browsing or messaging.
• Pros: predictable cost; often enough for email and IM; unlimited messaging passes are increasingly common.
• Watch‑outs: streaming or VPN may be blocked or sold as an add‑on; speeds vary by route and aircraft.

2) Cruise Wi‑Fi packages

• Buy for the days you need rather than the whole voyage.
• Pros: unlimited data tiers exist; cheaper than cellular satellite roaming; supports calls/messages via apps.
• Watch‑outs: per‑device limits, throttling, and app blocks (video calling) are common; premium tiers may be required for video.

3) Port‑day eSIM strategy

Use a local or regional eSIM for each country you’ll visit—only when you’re ashore. Switch data to Wi‑Fi while sailing.

• Browse country and regional options on Destinations.
• Examples:
• USA calls? See Esim United States.
• City breaks in France? Use Esim France.
• Italian ports? Consider Esim Italy.
• Barcelona and the Balearics? Try Esim Spain.

4) Regional passes for multi‑country trips

If you’re visiting several countries in one cruise or fly‑drive, regional eSIMs keep things simple:

• Western Europe: Esim Western Europe covers popular EU stops under one plan.
• USA, Canada, Mexico: Esim North America is ideal for repositioning cruises or North American tours.

How to use on port days:

1) Keep Airplane Mode on until docked.
2) Step ashore, then turn off Airplane Mode and select your eSIM as the data line.
3) Confirm you’re on a terrestrial network (carrier name from the eSIM’s coverage list).
4) When sailing again, revert to Airplane Mode and Wi‑Fi only.

Pro tips to minimise data while travelling

• Pre‑download maps, playlists, and shows over hotel or home Wi‑Fi.
• Turn off cloud photo backups and auto‑updates while abroad.
• Use apps that offer “low data mode” (e.g., streaming services, maps).
• Prefer Wi‑Fi calling and messaging apps (iMessage, WhatsApp, Signal) when on paid Wi‑Fi; disable carrier voice roaming entirely if you don’t need it.
• On iPhone, set your travel eSIM as “Data Only” and keep your primary SIM for calls/texts on Wi‑Fi calling.
• If you must keep mobile voice on for critical calls, set network selection to manual and re‑check after every take‑off or sail‑away.

For business travellers and travel partners

• Corporate travellers: equip teams with a clear inflight/at‑sea policy and pre‑trip device setup. Managed eSIMs and rules-based spend caps reduce risk. Learn more For Business.
• Travel trade and cruise specialists: add bill‑shock prevention to your pre‑departure comms and offer packaged eSIMs for port days. Explore our tools in the Partner Hub.

Frequently asked questions

Q1) If data roaming is off, can I still be charged?
A: With data roaming off, you shouldn’t incur data charges—but calls and SMS can still be billed at inflight/maritime rates if your device connects to the ship/plane network for voice/SMS. The safest approach is Airplane Mode with Wi‑Fi on.

Q2) Will my EU “Roam Like at Home” plan cover maritime roaming charges?
A: No. Roam Like at Home applies to terrestrial networks in the EEA. Inflight and maritime networks are excluded and typically charged at special rates.

Q3) How do I know I’m on a ship or aircraft network?
A: Look for operator names like “AeroMobile”, “OnAir”, “Cellular at Sea”, “Telenor Maritime”, or unfamiliar numeric codes. If you’re in the air or far from shore and you see any signal without Airplane Mode, assume it’s a satellite-backed network and disconnect.

Q4) Are airline “mobile roaming passes” good value?
A: They can be if priced sensibly and you only need light messaging. Compare them with the airline’s Wi‑Fi plans—Wi‑Fi often offers more data for less money. Always check the data cap and what services are included.

Q5) Can I use WhatsApp on a cruise without paying for Wi‑Fi?
A: Not safely. If your phone connects to the ship’s cellular network, even small messages can trigger maritime roaming charges. Buy the cruise Wi‑Fi package or wait for port‑day terrestrial service with a local/regional eSIM.

Q6) What’s the best setup for a multi‑country cruise?
A: Use Airplane Mode at sea, buy a cruise Wi‑Fi package if you need connectivity while sailing, and activate a regional eSIM—such as Esim Western Europe or Esim North America—for port days.

The takeaway

Inflight and shipboard mobile networks are designed for convenience, not value. They sit outside most roaming bundles and bill at satellite‑grade prices. Prevent maritime roaming charges by defaulting to Airplane Mode in the air and at sea, re‑enabling Wi‑Fi only, and using port‑day or regional eSIMs when you’re back on shore.

Next step: Plan your port‑day coverage with our country and regional options on Destinations.

If you’re planning a 2025 trip that mixes Switzerland with nearby EU countries, read this before you switch on data. Switzerland looks and feels “European”, but it’s not in the EU or the EEA. That means the EU’s Roam‑Like‑At‑Home rules don’t apply in Switzerland, and assumptions based on France, Italy or Spain can turn into surprise charges the moment your phone latches onto a Swiss network. The reverse is true too: a Swiss mobile plan doesn’t magically give you EU‑wide roaming at domestic rates.

This guide cuts through the confusion. We’ll explain Switzerland’s non‑EU status in plain English, walk through cross‑border day‑trip scenarios (Geneva–Annecy, Basel–Colmar, Lugano–Como, Zermatt via Italy), clarify what “fair use” really means, and give you a practical setup that avoids bill shock. If you want the country‑by‑country detail, our Switzerland guide and neighbouring country pages are under Destinations.

Switzerland is not in the EU — here’s what that means in 2025

• EU/EEA roaming (“Roam‑Like‑At‑Home”, extended to 2032) lets subscribers use domestic allowances across EU/EEA countries without extra charges, subject to fair‑use limits.
• Switzerland is outside both the EU and EEA. The EU regulation does not apply there.
• Result: Switzerland is usually in a separate “World/Zone 2” for many European carriers. Some include it as a paid add‑on or an exception, but this is a commercial choice, not a right.
• UK travellers post‑Brexit have no regulated free roaming anywhere; EU and Switzerland pricing is entirely operator‑defined.

In practice, your costs in Switzerland depend on your exact plan. Some operators offer day passes that include Switzerland; others charge per MB or a higher daily rate. Always check both the presence of coverage and its price.

EU regulation vs Swiss reality

• EU/EEA: domestic‑rate roaming with quality and transparency rules (e.g., surcharge bans, network quality parity).
• Switzerland: none of that automatically applies. Operators may throttle, charge surcharges, or exclude Switzerland from bundles. “Fair use” policies tied to EU rules cannot be invoked to demand EU treatment in Switzerland.

Bottom line: don’t assume your EU experience carries over to Switzerland. Verify.

Cross‑border day trips: what changes the moment you cross

Switzerland’s borders are porous for travellers—and for radio signals. Phones on auto network selection often connect to whichever tower is strongest, which can be across the border or over a lake.

Common day trips where this matters: - Geneva ↔ Annecy/Chamonix (France) - Basel ↔ Colmar/Freiburg (France/Germany) - Lugano ↔ Como (Italy) - St. Moritz ↔ Tirano (Italy) - Schaffhausen/Rhine Falls ↔ southern Germany

If you have an EU SIM and day‑trip into Switzerland

• Your EU “free roaming” does not apply in Switzerland.
• Unless your operator explicitly includes Switzerland, you’ll pay out‑of‑zone rates or need a paid pass.
• Safer options:
• Add the operator’s Switzerland pass before crossing, or
• Use a data eSIM that includes Switzerland for the hours/days you’re inside the country, or
• Lock your phone to an EU network and keep mobile data off in Switzerland (use offline maps).

If you have a Swiss SIM and day‑trip into the EU

• Your Swiss plan may not include EU roaming, or may do so with limited data and higher rates.
• Consider a regional EU eSIM for your EU hours/days—especially if you’re crossing multiple borders.

If you’re from the UK, US, Canada or elsewhere

• Treat both EU and Switzerland as roaming zones unless your plan says otherwise.
• Many travellers pair a Switzerland‑inclusive eSIM with a separate EU eSIM (France/Italy/Germany) to keep costs predictable.

Explore options by country via Destinations. For broader coverage, compare a regional pack like Esim Western Europe, and country pages such as Esim France, Esim Italy and Esim Spain. Travellers originating from North America can also check Esim United States and Esim North America.

Fair‑use expectations vs the reality in Switzerland

EU fair‑use guidance keeps EU/EEA roaming reasonable (caps, anti‑abuse rules, quality). It does not apply in Switzerland.

What to expect: - “Included Switzerland” is a plan feature, not a right. Expect smaller data buckets, speed caps, or surcharges when Switzerland is included. - Daily roaming passes that work across the EU may exclude Switzerland or price it higher. The marketing headline (“Europe”) often hides a footnote—read the country list. - Regional eSIM packs may say “Western Europe” but not include Switzerland. Inclusion should be explicit. If you need both, choose a plan that lists Switzerland by name.

Pro tip: Screenshot your carrier’s roaming page (country list + prices) before you travel. If your phone auto‑connects and you get a warning SMS, you’ll know whether to continue or switch strategies.

Pre‑trip checklist: stop surprises before they start

• Confirm roaming zones and prices:
• Switzerland vs EU countries on your primary SIM.
• Whether your daily pass covers Switzerland.
• Any data caps or throttling thresholds while roaming.
• Decide your setup:
• One regional plan that lists Switzerland and the EU countries you’ll visit, or
• Two eSIMs: a Switzerland‑inclusive one and a separate EU plan.
• Prepare your phone:
• Download offline maps for both sides of the border.
• Enable spending/data alerts with your carrier where available.
• Learn how to switch data lines and manually select networks.
• Payments and apps:
• Turn off background mobile data for heavy apps you won’t need on the move (cloud photo backup, auto updates).
• Set messaging to “Wi‑Fi only” for media backups.

Set up eSIMs for Switzerland + EU: a simple step‑by‑step

This approach keeps your home number for calls/SMS, while using local‑rate data where you are.

1) Choose your eSIMs - Option A: One regional plan that explicitly includes Switzerland and your EU stops (see Esim Western Europe and check the country list). - Option B: Two plans: - A Switzerland‑inclusive plan for Geneva/Zürich/Zermatt days. - An EU plan for France/Italy/Germany days, e.g., Esim France or Esim Italy.

2) Install both eSIM profiles before you fly - Follow the QR/on‑device instructions. - Name them clearly (e.g., “Data‑CH” and “Data‑EU”).

3) Configure line usage - Set your home SIM as “Calls & SMS” only (no data). - Set the relevant eSIM as “Mobile Data”. - Turn off “Allow Mobile Data Switching” so the phone doesn’t switch to an expensive line automatically.

4) Control network selection at borders - When you cross into Switzerland: enable “Data‑CH” and manually select a Swiss network if needed. - When back in the EU: switch to “Data‑EU” and manually select an EU network.

5) Test on Wi‑Fi first - Activate each eSIM on hotel/Airport Wi‑Fi to confirm it registers and data flows.

Pro tips: - Save APN details in Notes in case you need manual entry (though most eSIMs autoconfigure). - On iPhone, add a Home Screen Shortcut to switch your “Mobile Data” line in two taps. - Keep iCloud/Google Photos on Wi‑Fi‑only during travel days; upload at your hotel.

Border pitfalls and bill‑shock traps to avoid

• Lakes and peaks: Strong Swiss towers reach into France/Italy/Germany along lakes (Geneva, Lugano, Constance) and mountain viewpoints. Use manual network selection near borders.
• Trains that dip into Switzerland: Some EU routes briefly transit Swiss territory. If your pass excludes Switzerland, switch mobile data off for the segment or use your Switzerland eSIM.
• “Welcome to Switzerland” SMS ≠ free roaming: Those texts are informational; they don’t mean your rates are EU‑like.
• Background sync is the bill killer: Cloud photos, app updates, streaming preloads, and tethering can burn through MBs fast at out‑of‑bundle rates.
• Wi‑Fi Calling nuance: If enabled on your home SIM while roaming, calls can still be billed according to your operator’s Wi‑Fi Calling policy. If in doubt, receive calls on your home SIM but return calls via internet apps over your data eSIM.

For teams and frequent travellers

• Business trips that straddle Switzerland and the EU are prime territory for accidental overages. Centralise with predictable eSIMs and a clear border‑use policy.
• Travel managers: align line settings and network‑lock instructions in your pre‑trip packs. Consider a pool of regional eSIMs for cross‑border teams.

See programme options under For Business. Travel brands and resellers can explore co‑branded solutions via the Partner Hub.

Example itineraries and the smartest roaming setup

• Weekend in Geneva with a Chamonix day trip
• Use a Switzerland‑inclusive eSIM in Geneva.
• Switch to an EU eSIM for France (Chamonix). See Esim France.
• Ticino base with a Como lunch run
• Switzerland‑inclusive eSIM for Lugano days.
• Flip to an Italy plan for Como hours. See Esim Italy.
• Basel Messe with a hop to Colmar
• Switzerland eSIM while in Basel.
• EU eSIM for the Alsace stretch. A regional option like Esim Western Europe can simplify.
• Flying in from the US, touring Zurich–Milan–Lake Como
• Keep your US SIM for calls/SMS only. Compare Esim United States guidance for setup.
• Pair a Switzerland‑inclusive eSIM with an Italy plan, or pick a regional plan that lists Switzerland and Italy. North American travellers can also review Esim North America if transiting there.

FAQ

Q1) Is Switzerland in the EU? - No. Switzerland is not in the EU or EEA. It has bilateral agreements with the EU for trade and movement, but EU roaming regulations don’t apply there.

Q2) Does EU “free roaming” work in Switzerland in 2025? - Not by default. Roam‑Like‑At‑Home covers EU/EEA only. Some operators choose to include Switzerland, often with smaller data buckets or surcharges. Check your plan’s country list and price.

Q3) I’m staying in France but near the Swiss border. How do I avoid accidental Swiss roaming? - Set network selection to Manual and choose a French network. Keep “Allow Mobile Data Switching” off. Consider a backup Switzerland eSIM if you’ll cross the border for lunch or sightseeing. See Esim France for France‑side data options.

Q4) Can I keep my number for calls and use a data eSIM for Switzerland/EU? - Yes. Keep your home SIM active for calls/SMS, set it to “no data”, and use a travel eSIM for mobile data. Switch the data line at borders. This is the most cost‑predictable setup for mixed Switzerland/EU trips.

Q5) Which eSIM is best for a week in Zurich plus day trips to Como and Chamonix? - Either: - Two eSIMs: a Switzerland‑inclusive one for Zurich days, plus Italy/France eSIMs for each day trip (Esim Italy, Esim France), or - One regional plan that explicitly lists Switzerland, France and Italy (compare Esim Western Europe and confirm inclusion).

Q6) I’m visiting from the US—do I need different plans for the EU and Switzerland? - Often, yes. Treat them as separate unless your plan says otherwise. Keep your US SIM for identity/calls and use travel eSIMs for data. Review setup notes via Esim United States and, if you’re also visiting Canada/Mexico on the same trip, Esim North America.

Next step: Plan your coverage country by country, starting with Switzerland and its neighbours, via Destinations.

Travelling to Qatar and planning to call home over data? Read this first. Qatar regulates internet-based calling (VoIP). In practice, that means most consumer app-to-app calls—WhatsApp, FaceTime Audio/Video, Skype, Viber and similar—are blocked on local mobile and Wi‑Fi networks. Text messaging inside those apps still works smoothly, as do email and regular browsing. The rules apply whether you’re using a local SIM, a travel eSIM, or roaming on your home SIM.

This guide explains what actually works on the ground in 2025, how roaming interacts with Qatar’s VoIP restrictions, when Wi‑Fi calling can help, and cost‑safe, lawful ways to stay reachable. We’ve also included pre‑trip checklists, on‑arrival tests, and pro tips for business travellers. For country‑by‑country rules, see Simology’s live coverage in Destinations.

Key takeaways: - Expect app voice/video calls to be blocked on Qatar networks. - App text chats, images, voice notes and file sharing are fine. - Regular cellular calls and SMS work (roaming charges may apply). - Wi‑Fi calling via your home carrier often works, but is not guaranteed.

What Qatar blocks in 2025 (and what still works)

Qatar regulates VoIP and requires providers to be licensed. As of early 2025, travellers typically encounter the following behaviour on major local networks:

• Usually blocked:
• App-to-app voice/video calling on consumer OTTs: WhatsApp, FaceTime, Skype, Viber, Telegram calls, Facebook Messenger calls, etc.
• SIP/softphone apps using generic VoIP protocols.
• Usually allowed:
• App messaging (text, stickers, images, files) in WhatsApp, iMessage, Telegram, Signal and similar.
• Voice notes sent as audio files in chat apps.
• Standard web browsing, social media, streaming video/music.
• Sometimes allowed (may vary by venue/network):
• Enterprise meeting platforms like Microsoft Teams, Zoom and Webex for scheduled meetings. PSTN dial-in/dial‑out features may still be restricted unless licensed locally.

These restrictions apply on local mobile data and local Wi‑Fi (home, office, hotel, cafe). They also apply whether you’re on a local SIM, eSIM or roaming with your home SIM, because the traffic traverses local networks in Qatar.

For broader planning and regional alternatives on multi-country trips, browse Destinations.

Roaming vs. local SIM: will WhatsApp calls work?

Short answer: no, not reliably. Even if you are roaming on your home SIM, your data traffic still passes through the local network in Qatar, and consumer VoIP calling is typically blocked. The phone number on your SIM doesn’t change that.

What does work: - Regular cellular calls: You can place/receive standard mobile calls over the visited network (circuit‑switched or VoLTE). Expect roaming voice rates unless you have a roaming bundle. - SMS: Works as normal with roaming SMS rates.

What doesn’t change: - App-to-app calls (WhatsApp, FaceTime, Skype, etc.) are usually blocked on local data and local Wi‑Fi for all users, including roamers.

Tip for cost control: If you only need data for email and chat (not calling), consider a data eSIM for Qatar or your wider route, then rely on text messaging and scheduled enterprise meetings. For onward travel outside Qatar, regional packs like Esim Western Europe or Esim North America can simplify your setup between legs. If your itinerary includes the US or key EU countries, keep options handy with Esim United States, Esim France, Esim Italy or Esim Spain.

Wi‑Fi calling from your home carrier: often works, not guaranteed

Wi‑Fi calling (VoWiFi) routes your voice calls and texts through an encrypted tunnel back to your home carrier. Because the traffic is encapsulated, it often bypasses VoIP blocks that target consumer apps. Many travellers report that Wi‑Fi calling works in Qatar, particularly on hotel Wi‑Fi. But there are caveats:

• It is carrier- and device-dependent. Some carriers restrict Wi‑Fi calling when you’re abroad; others allow it.
• Billing varies by carrier. Some treat Wi‑Fi calls placed abroad as roaming calls; others bill them like domestic Wi‑Fi calls. Check your plan.
• Network conditions matter. Captive portals and restrictive firewalls can disrupt the tunnel. Try different Wi‑Fi networks if it fails.

How to enable Wi‑Fi calling

iPhone: 1) Settings > Phone > Wi‑Fi Calling > turn on Wi‑Fi Calling on This iPhone. 2) In Settings > Mobile Data, enable VoLTE if available. 3) When abroad, use Airplane Mode + Wi‑Fi to force Wi‑Fi calling if your device keeps favouring cellular.

Android (device menus vary slightly): 1) Settings > Network & Internet > Mobile network > Wi‑Fi Calling > On. 2) Enable VoLTE. 3) Use Airplane Mode + Wi‑Fi if needed to prioritise Wi‑Fi calling.

Pro tips: - Look for “Wi‑Fi” or your carrier name with a Wi‑Fi‑call indicator in the status bar before dialling. - Save key contacts with full international format (+country code). - Test Wi‑Fi calling at home before travel, then again upon arrival (see testing steps below).

Lawful ways to communicate in Qatar

• Use app messaging for text, photos, files and voice notes. These work well on both mobile data and Wi‑Fi.
• Place regular mobile calls and SMS. Useful for time‑critical matters, though roaming charges may apply.
• Use enterprise meeting tools your organisation supports (Teams, Zoom, Webex). Schedule meetings rather than ad‑hoc app calling; join via meeting links or dial‑ins if available.
• Hotel and office phones remain reliable for scheduled calls.
• Share pre‑recorded updates via voice notes instead of live calls.
• For onward legs of your trip, preload regional eSIMs so you regain app‑calling where it’s permitted. Explore route‑ready options in Destinations.

For corporate travellers: - Confirm your UC platforms and dial‑in numbers with IT before departure. If you manage mobility at scale, see Simology’s solutions For Business, and partner resources in our Partner Hub.

Workarounds to avoid (and why)

Travellers sometimes try the following with mixed results: - VPNs: While a VPN can sometimes connect, it may breach local terms or be unstable for real‑time media. Many networks prioritise or restrict VPN traffic, making calls choppy. We recommend using permitted channels instead. - Third‑party SIP softphones: Typically blocked. - Random “call‑over‑browser” services: Unreliable, often poor quality, and may also be restricted.

Stick to permitted methods: SMS, regular voice, enterprise meetings, and Wi‑Fi calling via your home carrier if supported.

Practical setup before you land

Pre‑trip checklist - Enable Wi‑Fi calling and VoLTE on your phone; test on a known Wi‑Fi network at home. - Update iOS/Android and calling/messaging apps to the latest versions. - Save contacts with full international numbers (+country code). - Decide your plan for time‑critical calls: roaming voice bundle, Wi‑Fi calling, hotel phone, or enterprise meeting dial‑ins. - Tell key contacts to message you first; you’ll call back using permitted channels. - Download offline maps and travel docs for easy access without relying on live calls. - If your itinerary continues beyond Qatar, preload regional eSIMs (e.g., Esim Western Europe, Esim North America) or country eSIMs like Esim United States, Esim France, Esim Italy and Esim Spain.

On‑arrival test: five minutes to map what works

Do this after you connect to mobile data or hotel Wi‑Fi: 1) Send a text message on your preferred app (e.g., WhatsApp). Expect delivery. 2) Attempt an app voice/video call. Expect it to fail or not connect. 3) Join a scheduled Teams/Zoom meeting using the app. If it fails, try the web client or an audio dial‑in number if provided. 4) Place a short Wi‑Fi call to a trusted contact using your phone dialler (not an app) with Wi‑Fi calling enabled. If it doesn’t show “Wi‑Fi Call”, toggle Airplane Mode and ensure you’re on Wi‑Fi. 5) If you must make a time‑critical call and Wi‑Fi calling isn’t working, place a standard roaming voice call and keep it brief.

Costs and avoiding bill shock

• Roaming voice: Check your operator’s per‑minute rates and roaming add‑ons for Qatar. Calls can be expensive without a bundle.
• Wi‑Fi calling billing: Policies differ. Some carriers rate Wi‑Fi calls from abroad as roaming; others as domestic. Verify before departure.
• Data usage: Meetings can burn through data quickly (HD video can exceed 1–2 GB/hour). If you only need audio, disable video to cut usage.
• App behaviour: Disable “prefer Wi‑Fi for calls” in apps like WhatsApp/FaceTime so they don’t repeatedly attempt blocked call types.
• Notifications: Keep messaging notifications on; reply with text or a voice note to avoid missed communications.

FAQs

Q1) Are WhatsApp calls blocked in Qatar in 2025? - Yes, travellers should assume WhatsApp voice and video calling are blocked on local mobile data and Wi‑Fi. Text chats, images and voice notes work normally.

Q2) Do the restrictions apply on hotel and public Wi‑Fi? - Generally yes. Most hotel and public Wi‑Fi uses local internet breakout, so the same VoIP restrictions apply. Results can vary by venue, but plan for app calls to be unavailable.

Q3) Will a VPN let me use FaceTime or WhatsApp calling? - A VPN may connect but is often unreliable for real‑time calls and may be restricted. Use permitted methods such as regular mobile calls, enterprise meetings, and Wi‑Fi calling via your home carrier if supported.

Q4) Does Wi‑Fi calling (from my home carrier) work in Qatar? - Often, yes—many travellers report success. It’s not guaranteed and depends on your carrier, device, and the Wi‑Fi network. Billing policies vary; check with your carrier.

Q5) Can I still receive bank codes and SMS verifications? - Yes. Standard SMS works. If you rely on text 2FA, ensure your number remains active for roaming and watch for roaming SMS charges.

Q6) What about Apple iMessage and FaceTime? - iMessage (text) works. FaceTime Audio/Video calls are typically blocked on local networks. Use iMessage text or voice notes, or place a regular call/Wi‑Fi call via your phone’s dialler.

Next step: Planning multiple stops or need a Qatar‑ready setup? Start with Simology’s live country notes and route‑ready eSIM options in Destinations.

Saudi Arabia requires real-name registration for all mobile lines, including prepaid tourist SIMs and eSIMs. That means you’ll be asked for your ID and your line will be tied to you within the national database run by the regulator (CST). The process is straightforward if you buy at an airport kiosk or an official operator store, but it can trip up travellers who arrive late, who only try smaller convenience shops, or who expect to activate via app without local ID. This guide explains exactly where to register, the IDs you’ll need, how eSIM works for visitors, and what to expect with VoIP and messaging. We also flag common pitfalls (border number confusion, app sign-ins that require Saudi credentials, and tourist SIM limits), plus practical steps to get online quickly during Umrah/Hajj or peak events. For a broader country view and alternatives for multi-country itineraries, see our travel hub at Destinations.

Quick take

• Registration is mandatory: your passport and entry “border number” (issued on arrival) are used for tourist SIM/eSIM activation.
• Buy at the airport or official operator stores for the smoothest experience; staff can retrieve your border number if needed.
• eSIM is widely available from major networks (stc, Mobily, Zain). App-only activation often requires Saudi ID—stick to in-person purchase as a visitor.
• Most mainstream VoIP (WhatsApp, FaceTime, Skype) generally works, but expect occasional restrictions and variable quality, especially during peak pilgrim seasons.
• Limits apply to how many prepaid lines a visitor can register; plan for 1–2 active lines per traveller.

Who needs to register, and with what ID?

You must register if you:

• Buy a local prepaid SIM or eSIM (tourist or standard).
• Activate a physical SIM picked up from a reseller, kiosk, or vending machine.
• Replace or reissue (SIM swap) a Saudi number.

Roaming on your home SIM does not require local registration.

Acceptable IDs and numbers

• Tourists/visitors: Passport + Saudi entry “border number” (assigned at immigration). The border number is often on your visa sticker or can be looked up by staff using your passport details.
• GCC citizens: National ID/GCC ID is commonly accepted.
• Residents (iqama holders): Resident ID (iqama). App-based activations may require Absher/Nafath verification.

Pro tip: If you arrived on an eVisa, your border number is generated at entry. If you don’t have it to hand, ask the store staff to retrieve it against your passport. Don’t waste time chasing it yourself.

Where to register and buy a Saudi SIM/eSIM

Best places (fastest and most reliable)

• Airport kiosks: Riyadh (RUH), Jeddah (JED), Dammam (DMM), Madinah (MED) terminals have counters for stc, Mobily, and Zain. Staff handle registration in minutes, including eSIM.
• Official operator stores: In major malls, high streets, and business districts. Look for stc, Mobily, Zain, Virgin Mobile, or Lebara branded stores.
• Pop-up booths during peak seasons: Additional counters appear during Umrah/Hajj and large events.

Places to avoid (unless you must)

• Small convenience shops: Many can sell top-ups but not complete biometric/ID registration. You risk rejection or delays.
• App-only sign-up: Tourist flows are often blocked by an in-app ID check that expects Saudi credentials (residents). Use in-person activation.

Pro tip: During peak pilgrim periods, airport queues build fast. If you land late, consider a quick roaming day-pass or a backup travel eSIM just for the first night.

eSIM in Saudi Arabia: what visitors need to know

• Availability: stc, Mobily, and Zain all issue eSIMs at staffed points of sale. You’ll scan a QR code after ID verification.
• Device compatibility: iPhone XR/XS and newer, most current Google Pixel and Samsung Galaxy flagships, and select other models. Confirm before you queue.
• In-app eSIM: Some operator apps let you “buy and activate” — but they typically require Saudi ID for verification. Tourists should assume in-person activation is needed.
• Reinstalling: eSIM QR codes are usually one-time use. If you delete your eSIM, you’ll likely need to visit a store for a reissue with your ID.

Checklist before you go: - Ensure your phone is unlocked. - Update iOS/Android to the latest version. - Know how to add an eSIM (Settings > Mobile/Cellular > Add eSIM). - Keep stable Wi‑Fi for the QR scan at the store (staff can help). - Bring your passport and have your entry details ready.

Step-by-step: buying and registering a Saudi tourist SIM/eSIM

1) Choose where to buy
- Airport kiosk is fastest; otherwise, an official operator store.

2) Pick your operator and plan
- Ask for tourist/visitor plans (often 7–30 days, with data-first bundles). Clarify if local minutes or international minutes are included.

3) Provide ID
- Hand over your passport. Staff will use it and your border number to register. A fingerprint scan may be requested.

4) SIM or eSIM issuance
- Physical SIM: inserted and activated in-store.
- eSIM: you’ll receive a QR to scan. Keep the device handy and unlocked.

5) Activation and test
- Staff will complete CST registration. Test data and calls before you leave the counter.

6) Top-up and manage
- Use official apps or USSD codes to check balance and add data. App logins may require a one-time SMS OTP; keep the line active during setup.

Pro tip: Ask the agent to label your number and plan details on the receipt (or take a photo of the POS screen). It helps with top-ups and support later.

What it costs (typical ranges)

• Tourist eSIM/SIM plans commonly bundle 5–50+ GB with local minutes for 7–30 days. Larger packages add unlimited social data or international minutes. Prices are competitive with other Gulf markets, with good 4G and expanding 5G coverage in cities and pilgrimage routes.
• SIM card/eSIM issuance may carry a small fee; tourist packages sometimes include it.

Note: We avoid listing exact prices because they change frequently and vary by channel (airport promo vs city store). Airport deals are often the most transparent for visitors.

VoIP, messaging, and calling in Saudi Arabia

• VoIP apps: WhatsApp, FaceTime, Skype and similar services generally work for messaging and calls, though periodic disruptions or quality variance can occur.
• Wi‑Fi Calling: Support depends on your home carrier and the Saudi network. It may be blocked or inconsistent for foreign numbers.
• Business conferencing: Most platforms (Zoom, Teams, Meet) work. Corporate VPNs can improve stability but check your company policy and local rules before use.
• Local voice calls: Good to have if you need to speak to hotels, drivers, or local services who prefer a Saudi number.

Pro tip: If voice call quality dips during crowded events or in dense pilgrim zones, switch to text or try another VoIP app. Late evenings and early mornings are usually less congested.

Common pitfalls (and how to avoid them)

• “No Saudi ID” app wall: As a tourist, skip app-only purchases. Go to a staffed kiosk/store for manual registration with passport + border number.
• Border number mismatch: If your visa and entry stamp differ, let staff look up your active border number against your passport.
• eSIM deleted by mistake: Don’t remove your eSIM unless you’re sure you’re done. Reprovisioning usually requires returning to a store with your ID.
• Line limits: Visitors are typically limited to a small number of active prepaid lines (commonly up to two). Plan device sharing or hotspots accordingly.
• Peak season crowding: During Umrah/Hajj, buy at the airport as soon as you land to beat queues and ensure stock.
• Reseller issues: Avoid unbranded stalls selling pre-registered SIMs; they can be deactivated during audits.

Multi-country itineraries and transit stops

If you’re transiting or combining Saudi with other regions, consider a separate travel eSIM to cover your stopovers, then switch to a local Saudi SIM/eSIM on arrival:

• North America trips: See Esim North America or country-specific options like Esim United States.
• Western Europe or Schengen layovers: Esim Western Europe is handy; for single-country stops, see Esim France, Esim Italy, or Esim Spain.

This approach keeps you connected door-to-door while keeping Saudi registration clean and local once you land.

For teams, events, and corporate travel

Coordinating dozens of arrivals for conferences, construction projects, or pilgrim support teams? Pre-plan device compatibility, line limits, and pickup locations:

• Centralise device checks (unlock status, eSIM support) and allocate SIMs by arrival wave.
• Use airport kiosks for fast throughput, with a backup city store for late arrivals.
• Keep a roster of numbers and plan end-dates to manage renewals.

Explore our enterprise options at For Business. Travel partners and resellers can coordinate fulfilment via the Partner Hub.

FAQ: Saudi SIM/eSIM Registration for Tourists

1) Can I buy and activate a Saudi eSIM entirely online as a tourist?
Usually no. Operator apps commonly require Saudi ID for digital verification. Tourists should use airport kiosks or official stores for passport-based registration and eSIM issuance.

2) What if I don’t know my border number?
Staff can look it up with your passport details. It’s generated on entry and is used for SIM registration. Don’t worry if it’s not visible on your eVisa printout.

3) Are there limits to how many SIMs I can register as a visitor?
Yes. The regulator limits the number of prepaid lines per identity. For visitors, assume one or two lines; exact limits can vary. Plan tethering/hotspot use if you carry multiple devices.

4) Do WhatsApp and FaceTime calls work in Saudi Arabia?
In general, yes. Most mainstream VoIP apps work, but you may experience occasional restrictions or quality issues, especially at peak times or in crowded areas.

5) Can I keep my eSIM for a future trip?
If your line remains active and you don’t delete the eSIM, you may be able to recharge later. However, tourist plans often expire after 30 days, and inactive lines can be deactivated. If an eSIM is removed, you’ll likely need a new QR at a store with your ID.

6) What if my phone is carrier-locked?
You’ll need to unlock it before using a Saudi SIM/eSIM. Contact your home carrier in advance; unlocking in-country is rarely possible on short notice.

Pro tips to finish strong

• Keep both SIMs active (dual-SIM/eSIM) so you can receive bank/OTP texts from home while using Saudi data.
• Label your Saudi line in your phone settings to avoid confusion.
• Take photos of the receipt, plan details, and any QR code you’re given.
• For hotel check-ins or ride-hailing, a local number speeds callbacks and delivery.

For destination specifics, plan options, and regional coverage that pairs well with your itinerary, start at Destinations.

Next step: Compare regional eSIMs for your stopovers, then plan your Saudi activation on arrival via airport kiosks. Begin with Destinations.

Thinking about a Japan eSIM for your 2025 trip? Here’s what actually matters. Japan’s rules distinguish sharply between tourist-friendly data eSIMs and resident mobile plans with a phone number. Identity checks vary depending on where and what you buy; hotspotting sometimes gets limited; and network behaviour (VoLTE, 5G, APNs) can affect your experience more than you expect. This guide covers the japan esim tourist requirements in plain English, plus practical steps to set up app calling, avoid tethering surprises, and pick the right network profile for cities, mountains, and shinkansen corridors. If you’re mapping a wider itinerary, see Japan alongside other countries on Destinations and consider mixing regional profiles like Esim North America or Esim Western Europe for onward legs.

Tourist vs resident mobile plans in Japan

• Tourist eSIMs (data-only)
• Designed for short stays.
• Usually no Japanese ID or local address needed when purchased from international providers.
• No local phone number; use apps (LINE/WhatsApp/FaceTime) for calls and messages.
• Validity is fixed (e.g., 7/15/30 days) with a set data allowance or “unlimited” with fair-use limits.
• Resident plans (voice/SMS + data)
• Offered by Japanese carriers/MVNOs for long-term residents.
• Require ID verification and typically a Japanese address and payment method.
• Provide a Japanese number, native voice calling, and SMS.
• Contract commitments and cancellation rules may apply.

Practical takeaway: Most travellers should pick a data-only tourist eSIM and keep their home SIM active for banking codes and fallback calling.

Japan eSIM tourist requirements: identity and activation

What ID do tourists need?

• Buying from international travel eSIM sellers
• Typically no Japanese ID required.
• You purchase with a card, receive eSIM via email/app, and activate by scanning a QR code.
• Some vendors run light fraud checks (e.g., 3-D Secure) but no passport capture.
• Buying at Japanese airports/shops or vending machines
• Airport counters often ask to see a passport even for data-only SIM/eSIMs (retailer policy).
• Voice/SMS-capable SIMs require identity verification and often a residence card/address. These are not designed for short-term visitors.
• Online Japanese MVNOs
• Increasingly use eKYC (passport selfie + data). Many still won’t issue voice/SMS to short-stay visitors.

Pro tips: - If you only need data, an international tourist eSIM avoids most ID friction. - If you must have a Japanese number, plan for in-person verification and be ready for rejection without a residence card.

Activation basics and what gets checked

• Activation usually happens the moment the eSIM profile connects in Japan, not when you scan the QR code (check your vendor’s policy).
• Some plans auto-start on first network attach; others start on the purchase date. Read the start/expiry fine print.
• Payment methods commonly accepted: major cards and sometimes PayPal/Apple Pay/Google Pay. Japanese retailers may prefer credit card or cash.

Where ID rules bite in practice

• Emergency calling: Data-only eSIMs do not support native emergency calls (110/119). See App Calling below for workarounds and why keeping a voice-capable line matters.
• Hotel Wi‑Fi and public hotspot logins: Some portals ask for SMS verification to a mobile number. Without a Japanese number, use email-based login or your home SIM for the OTP.
• App registrations: A few services in Japan require a domestic number. Most travellers can rely on LINE/WhatsApp without one.

App calling in Japan: how to stay reachable without a local number

You won’t get a Japanese phone number with a typical tourist eSIM. Here’s how to handle calls:

• Use app-based calling and messaging:
• LINE is Japan’s default. Create or update your account on your home number before travel.
• WhatsApp, FaceTime, Google Meet, Skype, Signal all work normally over mobile data.
• Keep your home SIM active for:
• Bank OTPs and two-factor codes.
• Occasional inbound calls to your usual number (consider roaming charges).
• Wi‑Fi Calling on your home SIM:
• If your operator supports Wi‑Fi Calling in Japan, you may be able to place/receive regular calls using Wi‑Fi or your eSIM’s data. Charges are per your home plan; check rates before you rely on it.
• Emergency calls:
• VoIP apps may not connect you to 110/119 or may route incorrectly. If you need emergency services, use a phone with native cellular voice service, ask a nearby venue to call, or use hotel/rail staff.

Pro tips: - For long app calls, switch video off to save data and improve stability. - Share your app IDs with travel companions before you land to avoid setup delays on airport Wi‑Fi.

Hotspotting and tethering limits

Most tourist eSIMs allow personal hotspot tethering, but there are caveats:

• Plan and APN policy:
• Some profiles block tethering at the network or APN level even if the phone shows the toggle.
• “Unlimited” plans may throttle hotspot traffic sooner than on-device usage.
• Device behaviour:
• iPhone may hide Personal Hotspot until the carrier/APN settings update; toggling Mobile Data off/on or installing a carrier settings update can help.
• Android may require entering a specific APN to enable tethering; check your plan’s APN instructions.
• Fair usage:
• Daily “unlimited” often means high-speed data up to a cap (e.g., 2–5 GB/day) then speed-limited. Heavy video streaming over hotspot will trigger throttling quickly.
• What to avoid over hotspot:
• Cloud backups and OS updates can silently consume tens of GB. Disable background updates while tethering.

Quick test: 1. After activation, connect a laptop to your hotspot. 2. Load a few domestic sites (e.g., transit maps) and a video at 480p. 3. If speeds stall or the laptop can’t reach pages while your phone can, the plan likely restricts tethering.

Network notes (2025): coverage, 5G, device bands

• Primary networks:
• NTT Docomo: Broadest rural reach (mountains, coastal routes), excellent nationwide LTE; robust 5G in cities.
• KDDI au: Strong nationwide 4G/5G; great urban and intercity coverage.
• SoftBank: Very good in cities and along transport corridors; 3G retired; 4G/5G focus.
• Rakuten Mobile: Rapidly expanding but still patchier outside major metros; seldom used by tourist eSIMs.
• What travel eSIMs use:
• Most tourist profiles attach to KDDI au or SoftBank; some offer Docomo. Few use Rakuten.
• 3G shutdown:
• 3G service is largely retired. Expect 4G/5G only. Ensure your device supports VoLTE if you intend to use a voice-capable line.
• 5G reality:
• NSA 5G (n77/n78) is common; mmWave (n257) is city hotspot–style. Don’t plan your trip around mmWave.
• Device compatibility:
• Recent iPhones and premium Androids support Japan’s LTE (Bands 1/3/8/18/19/21/28/41) and 5G (n77/n78; some n257).
• Your phone must be carrier-unlocked and eSIM-capable.
• Dual-SIM tip:
• Set your Japan eSIM as “Mobile Data” line and keep your home SIM for calls/SMS. Disable data roaming on the home SIM to avoid bill shock.

Step-by-step: install and use a Japan travel eSIM

1. Check your device: - Confirm it’s unlocked and supports eSIM. Update iOS/Android to the latest version.
2. Buy the plan: - Choose a data allowance that matches your usage and trip length. Verify hotspot support and fair-use policy.
3. Schedule activation: - If your plan auto-starts on install, wait until you’re about to depart. If it starts on first connection, you can pre-install at home.
4. Install the eSIM: - Scan the QR or use the app. Name it “Japan” for clarity.
5. Configure data lines: - Set “Japan” as the default for Mobile Data. Keep your home SIM as default for Calls/SMS if needed.
6. Enable data roaming on the Japan eSIM: - Required for it to attach in Japan. Keep roaming OFF on your home SIM.
7. APN and hot-spot check: - If instructed, enter the APN. Test Personal Hotspot with a quick connection to another device.
8. On arrival: - Toggle Airplane Mode once. Wait for the network to register (1–2 minutes). If no data, restart, then re-check APN and data roaming settings.

Pro tips: - Download offline maps for your first city in case of airport congestion or signal dead spots. - Add your chosen calling apps (LINE/WhatsApp) to the phone’s “Unrestricted data” list to prevent background throttling.

Quick checklist before you buy

• Do you need a Japanese phone number?
• If yes, be prepared for in-person ID checks and likely rejection as a short-stay visitor. Otherwise, choose a data-only tourist eSIM.
• Identity friction tolerance:
• Prefer no-ID purchase? Buy from an international travel eSIM provider rather than an airport kiosk.
• Tethering needs:
• Verify hotspot is allowed and note any fair-use caps.
• Data forecast:
• Navigation + social + a few video calls = roughly 0.8–1.5 GB/day. Adjust for streaming or heavy uploads.
• App calling plan:
• Install LINE/WhatsApp and share contact details ahead of time. Keep home SIM active for OTPs.
• Device readiness:
• Unlocked, eSIM-capable, VoLTE-enabled. Carry a secondary connectivity option (hotel Wi‑Fi or a backup plan) if you work on the road.

If you need numbers for work or teams

Coordinating staff, events, or devices across Japan? Explore enterprise-friendly options on For Business for pooled data, team management, and cost controls. If you’re a reseller, integrator, or travel partner, the Partner Hub has onboarding and program details.

Planning multi-country trips?

Building an Asia–US or Japan–Europe loop? Mix and match regional profiles to avoid multiple single-country plans: - North America legs: Esim North America or city-specific via Esim United States. - Europe add-ons: Esim Western Europe and country options like Esim France, Esim Italy, and Esim Spain. - Compare all countries, including Japan, on Destinations.

FAQ

Do tourists need ID to buy a Japan eSIM?

For international travel eSIMs (data-only), you usually don’t need Japanese ID—just a payment method and email. Airport counters and Japanese retailers commonly request a passport, and voice/SMS SIMs require full ID checks and often a residence card.

Can I get a Japanese phone number with an eSIM as a visitor?

Generally no. Voice/SMS plans with Japanese numbers are aimed at residents and require ID, a local address, and often a domestic payment method. Tourists should use data-only eSIMs plus app calling.

Does hotspotting work on tourist eSIMs?

Often yes, but not always. Some plans or APNs restrict tethering, and “unlimited” data commonly includes hotspot throttling after a daily cap. Test hotspot on arrival and avoid heavy streaming or system updates over tethering.

Which network will my travel eSIM use in Japan?

Most tourist eSIMs use KDDI au or SoftBank; some offer NTT Docomo. Each has excellent urban coverage; Docomo typically wins in remote/rural areas. Rakuten is less common for tourist plans.

Will LINE and WhatsApp work normally on a data-only eSIM?

Yes. Messaging and calls work over mobile data. Set them up before travel, keep video off for long calls to save data, and add the apps to your device’s “unrestricted data” list.

Can I keep my home SIM active for SMS while using a Japan eSIM?

Yes. Set the Japan eSIM as your data line and leave your home SIM for calls/SMS. Turn off data roaming on the home SIM to avoid charges. If your carrier supports Wi‑Fi Calling abroad, you may take and place normal calls over the Japan eSIM’s data, billed by your home plan.

Next step: Compare Japan alongside other countries and pick the right plan on Destinations.

If you want a local data plan in Indonesia, you must register your SIM. For tourists in 2025, the essentials are straightforward: bring your passport, buy from an official outlet, and (if you plan to use a local SIM) register your phone’s IMEI with Customs on arrival. Registration is fast when you do it in the right place—airport counters or flagship stores for Telkomsel, XL Axiata and Indosat (IM3). Corner shops and unbranded kiosks can sell a SIM but often can’t complete foreigner registration, which is why many travellers end up with a non-working card until they visit a carrier store.

You do not need an Indonesian tax ID to buy a SIM as a tourist. A local Tax ID (NPWP) is a resident requirement only. Expect instant activation once your passport and device details are captured, though some lines take up to a few hours. This guide explains exactly where to go, what to bring, how long it takes, and common snags to avoid. For a broader view of connectivity across the region, see our country pages under Destinations.

Quick facts: 2025 rules at a glance

• Who must register: Everyone using an Indonesian SIM, including tourists.
• IDs accepted for tourists: Passport (photo page). Some outlets also request your entry stamp/visa.
• Tax ID (NPWP): Not required for tourists. May be requested for residents with KITAS/KITAP.
• Where to register: Airport operator counters or official city stores (GraPARI for Telkomsel, XL Center, Indosat/IM3 Gallery).
• IMEI rule: If you’ll use a local Indonesian SIM, register your phone’s IMEI with Customs on entry.
• Time to activate: Usually minutes; allow up to 24 hours in edge cases.
• Number of SIMs per ID: Operators may cap how many numbers can be linked to one passport. Expect a small limit.
• Best coverage: Telkomsel generally leads for nationwide coverage, especially off the beaten path.

Indonesia SIM registration for tourists: what you need in 2025

To complete indonesia sim registration tourist requirements, you typically need:

• Passport: The physical passport you used to enter Indonesia. Staff will scan or photograph it.
• Entry details: Your entry stamp or visa (e.g., VOA/e-VOA) may be requested.
• Local contact info: A temporary address (hotel/Airbnb) and Indonesian phone contact are sometimes asked but not always enforced.
• Your phone: Keep it handy for SIM insertion, eSIM provisioning (where available), and test calls/data.
• IMEI registration: If using a local SIM, Indonesian Customs needs your device IMEI recorded when you arrive.

Good to know: - Photocopies aren’t usually required; a physical passport is. - Staff complete the registration in their system. Tourists cannot complete the standard NIK/KK self-registration used by locals. - Some flagship stores issue eSIM profiles to eligible devices; availability and staff policy varies by location.

Where to register: airport kiosks vs city stores

Buying at the right place matters more than hunting the cheapest shelf price.

Airport operator counters (best for immediate connectivity)

• Pros:
• Passport registration is done on the spot.
• Staff can help with IMEI questions and basic setup.
• English-speaking staff are common in major airports (CGK Jakarta, DPS Bali).
• You walk out connected.
• Cons:
• Packages can be pricier than in town.
• Stock may be limited during peak arrivals.

Official city stores (often best value)

• Pros:
• Full service: SIM sale, passport registration, troubleshooting, eSIM availability in flagship branches.
• Broader plan selection, often better value than airports.
• Cons:
• Requires a trip across town and queue time.
• Opening hours vary; not 24/7.

Look for: - Telkomsel GraPARI - XL Center - Indosat Ooredoo Hutchison (IM3) Gallery

Small kiosks and convenience stores (proceed with caution)

• Pros: Cheapest sticker price, everywhere.
• Cons: Many cannot legally register a foreign passport. You may leave with a SIM that won’t activate until you visit an operator store. Not worth the risk for short stays.

Step-by-step: from landing to connected

1) Decide your approach
- If you only need calls/data for a day or two and you already have roaming or a regional eSIM, you may skip a local SIM entirely.
- If you want local rates for a week or more, a registered local SIM is usually best value.

2) Register your device IMEI with Customs (if using a local SIM)
- Before or on arrival, prepare your phone’s IMEI numbers (dial *#06#).
- Use the Mobile BeaCukai app or the customs desk at the airport to submit your device details. You’ll be given a confirmation/QR code.
- Present the QR/approval at the counter if asked. Tourists generally receive time-limited permission to use a local SIM on that device.
- If you forget at the airport, visit a Customs office soon after arrival. Using international roaming does not require IMEI registration.

3) Choose an operator
- Telkomsel: Widest coverage, especially outside big cities and across islands.
- XL Axiata: Good urban coverage and competitive pricing.
- Indosat (IM3): Often attractive data bundles and promos.
Tip: Ask specifically for a “tourist” or “foreigner” package and confirm voice/SMS inclusions if you need them.

4) Buy and register at an official counter
- Present your passport (and entry stamp if requested).
- Staff will capture your details, insert the SIM or issue an eSIM, and complete registration in the operator’s system.
- You may be asked for a local address (hotel is fine).
- Keep the SIM starter pack and receipt; they include your number and useful USSD codes.

5) Activate and test
- Restart your phone after SIM/eSIM provisioning.
- Check mobile data, calls, and SMS. APN settings usually configure automatically.
- If data doesn’t work immediately, toggle airplane mode, then try a manual network selection.

Costs, plans and activation timelines

Pricing shifts regularly, but as a guide:

• Starter packs: IDR 50,000–150,000 for basic data with some local calls/SMS.
• Tourist bundles: IDR 100,000–300,000 for larger data (e.g., 15–35 GB) and bonus app data or local minutes.
• eSIM: Offered by some operator flagships; priced similarly to physical SIMs.

Activation speed: - At an official counter, your line typically goes live within minutes once registration is submitted.
- Network provisioning can take longer in busy periods; allow up to a few hours. Rarely, 24 hours.

Top-ups and extensions: - Use the operator’s app (requires your Indonesian number for OTP), vouchers from minimarts (Indomaret, Alfamart), or pay at an operator store. - Tourist lines may have validity limits aligned to your stay. Ask how to extend if you’re in-country longer.

Common snags (and how to fix them)

• SIM shows “emergency calls only” or no service:
• Check that IMEI registration was completed if you’re using a local SIM.
• Try manual network selection (Telkomsel/XL/Indosat) and restart the phone.
• Bought at a small kiosk and it won’t activate:
• Visit an official operator store with your passport to complete foreigner registration.
• No data despite signal bars:
• Toggle airplane mode, reset network settings, or update APN to default for your operator.
• Confirm your bundle includes data and is active.
• eSIM failed to install:
• Ensure you’re on stable Wi‑Fi, scan the QR again, or ask staff to reissue the profile. Some outlets can only issue physical SIMs to foreigners.
• Line deactivated mid-trip:
• It can happen if IMEI wasn’t registered or your package validity expired. Visit an operator store with your passport.
• WhatsApp number change:
• If you switch from a roaming number to a local number, use WhatsApp’s Change Number feature to keep chats and groups.

Passport vs Tax ID (NPWP): what you actually need

• Tourists: Passport only. You will not be asked for a local Tax ID (NPWP) to buy/register a SIM as a short-stay visitor.
• Residents and long-stay permit holders: Some outlets may request KITAS/KITAP and NPWP. Requirements vary by operator and tenure.
• If staff mention “NIK/KK”: Those are local IDs for Indonesians. As a foreigner, your passport is used instead.

Business travellers and teams

Need multiple lines, consistent packages, or centralised spend? Coordinate ahead of arrival to avoid airport queueing and ad-hoc plans.

• Explore enterprise options via For Business.
• If you’re a travel/tech partner supporting teams across regions, visit our Partner Hub for scalable connectivity workflows.

Useful comparisons and onward travel

Heading elsewhere after Indonesia? Keep your connectivity simple:

• North America trips: See our regional options under Esim North America or country picks like Esim United States.
• Western Europe swing: Compare plans via Esim Western Europe or select countries such as Esim France, Esim Italy and Esim Spain.
• For country-by-country rules and plan availability, start with Destinations.

FAQ

1) Do tourists need an Indonesian Tax ID (NPWP) to buy a SIM?
No. Tourists register with a passport. NPWP is for residents and is not a requirement for short-stay visitors.

2) Is IMEI registration mandatory for tourists?
If you plan to use a local Indonesian SIM, you should register your device IMEI with Customs on arrival. Roaming on your home SIM does not require IMEI registration. Airport customs counters can handle this in minutes.

3) Can I register my Indonesian SIM online?
Not as a tourist. Foreigners must complete registration in person at an official operator outlet (airport counters or flagship stores) where staff scan your passport and submit the registration.

4) How long does SIM activation take?
Usually within minutes after staff complete registration; sometimes up to a few hours. Very occasionally, it may take until the next day.

5) Can I get an eSIM as a tourist in Indonesia?
Some flagship operator stores can issue eSIMs to eligible devices, but availability varies by city and store. Airport counters often favour physical SIMs. Ask the outlet in advance if you specifically want eSIM.

6) How many SIMs can I register with one passport?
Operators may limit the number of active numbers linked to a single passport. Policies vary; expect a small cap and ask the staff if you need more than one line.

Next step

Planning your trip and want the latest local guidance and plan options? Start with Indonesia under our Destinations hub.

Planning to get connected in India? Here’s the truth about tourist SIM registration in 2025: you’ll need to complete KYC (Know Your Customer) before any local SIM or eSIM works. That means showing specific documents, filling a short form, and waiting for activation. The process is straightforward once you know where to go and what to bring, but it can catch travellers out—especially if you arrive late at night or try to buy from a small corner shop. This guide lays out the documents you need, how long activation takes, typical validity limits, and whether airport counters or city stores make more sense. Searching for india sim registration tourist info? Here’s the 2025 reality, in plain English, with step‑by‑steps and pro tips so you don’t burn your first day chasing a signal.

If India is one stop on a longer trip, you can also plan ahead using Simology’s regional coverage pages via Destinations.

The short version: what KYC in India involves

• KYC is mandatory for any India mobile connection (prepaid or postpaid), physical SIM or local eSIM.
• Foreign passport holders complete “manual KYC” at an operator store or airport counter (Aadhaar eKYC is for residents).
• Activation typically takes 30 minutes–4 hours after KYC submission; it can be up to 24–48 hours in some cases.
• Tourist connections are usually issued with limited connection validity (often up to 90 days or the visa period, whichever is shorter), plus your chosen plan validity (e.g., 28 days). Policies vary by operator and city.
• You’ll likely need to complete a quick tele‑verification call/SMS (commonly 59059) before full service starts.

What documents you’ll need (tourist checklist)

Bring originals, plus printed copies where possible:

• Passport (original) with photo page
• Valid Indian visa or e‑Visa ETA approval (printout recommended)
• Local Indian address: your first hotel/host address is fine
• Recent passport‑sized photo (not always required; many stores take a live photo)
• Indian arrival stamp or boarding pass (sometimes requested)
• Secondary contact (optional): hotel phone or a local reference if you have one

Pro tip: Print your e‑Visa approval and first hotel booking. Airport counters are efficient but still appreciate paper copies.

Where to buy: airport counters vs city stores

Airport counters (Airtel/Jio/Vi) at major hubs

• Pros
• Staff handle foreigner KYC all day, every day; English usually spoken.
• Activation often completes in 30–120 minutes.
• You’ll leave connected (or very close to it) before your transfer.
• Cons
• Prices can be higher than city rates or bundled with fixed tourist packs.
• Counters may close late night in some airports or run short on stock.

City stores

• Pros
• Wider choice of plans; prices can be lower.
• Company‑owned operator stores can extend or re‑verify connections if needed.
• Cons
• Not all small retailers are authorised to complete foreigner KYC.
• You may be asked to return later for activation; waits of several hours are common.

Practical rule: If you need data immediately, buy at the airport. If you’re price‑sensitive and can wait, head to an official operator store in the city (Airtel/Jio/Vi “experience”/“gallery” stores, not random kiosks).

Step‑by‑step: getting a local SIM or eSIM as a tourist

1. Choose your operator and outlet - Go to an airport counter or a company‑owned store in the city. - Ask for a prepaid tourist connection; confirm it will be registered on your passport/visa.
2. Hand over documents - Show your passport and visa; provide your hotel address and a local contact if asked. - The agent scans documents and takes a live photo.
3. Complete the CAF (Customer Acquisition Form) - You’ll sign a digital or paper form. Check your name and passport number carefully.
4. Receive SIM or eSIM activation - Physical SIM: inserted immediately. - eSIM: you’ll get a QR code. Ensure your phone is unlocked and supports eSIM. - Keep the SIM packaging and receipt.
5. Wait for KYC processing - Expect 30 minutes–4 hours on average. Airport purchases are usually quickest.
6. Complete tele‑verification - You may be prompted to call 59059 or respond to an SMS to confirm your name, DOB, or ID details. - Incoming service typically starts first; outgoing/data follows after verification.
7. Test data and calls - Restart your phone. APN settings usually auto‑configure. If not, ask staff to set them.
8. Keep proof of purchase - Save the sales receipt and a photo of the CAF in case you need re‑verification or support.

Activation timelines and time limits

• Activation window
• Typical: 30 minutes–4 hours after KYC submission.
• Worst case: up to 24–48 hours, especially for late‑night processing or manual reviews.
• Plan validity (prepaid pack)
• Common options: 28 days, 56 days, 84 days. Pick what matches your stay.
• Connection validity (tourist KYC)
• For foreign passport holders, operators often cap the connection validity to the visa period or a shorter operator policy window (commonly up to 90 days).
• If you extend your stay, visit an operator store for re‑KYC to keep the number active.
• Inactivity rules
• Long periods without usage/recharge can lead to suspension and eventual number recycling. If you plan to return to India soon, keep a small balance or recharge to maintain activity.

Note: Policies can vary by operator and city. Ask the agent to state both your plan validity and your connection validity at purchase.

eSIM vs physical SIM in India (tourists)

• Local eSIM (Jio/Airtel/Vi)
• Requires the same in‑person KYC as a physical SIM.
• Good if your phone lacks a physical SIM slot.
• Activation usually similar speed once KYC is accepted.
• Physical SIM
• Widely available, cheap, and quick at airports.
• Easy to swap between devices.
• International travel eSIM
• Buy online before arrival; no Indian KYC, instant activation on landing.
• Connects via roaming on local networks; generally costs more per GB than a local SIM but saves time/effort.
• Handy buffer until you can complete local KYC—or for very short trips.

Planning multi‑country travel? Explore regional coverage via Destinations. If you’re continuing beyond India, browse options like Esim Western Europe, Esim North America, and country pages such as Esim United States, Esim France, Esim Italy, and Esim Spain.

Costs: what to expect

• SIM/eSIM issuance: Usually included in the prepaid pack price for tourists.
• Typical starter packs: Priced competitively; airport bundles can carry a premium versus city stores.
• Add‑ons: Local call/text top‑ups are inexpensive. International calling is extra—use data apps unless you specifically need voice to overseas numbers.

Tip: Ask for a pack with enough high‑speed data for maps, ride‑hail, and translations (e.g., 1.5–2GB/day). Heavy streamers should choose larger data packs or flexible top‑ups.

Common pitfalls (and how to avoid them)

• Buying from unauthorised stalls
• Symptom: Long activation delays or failed KYC. Solution: Use operator‑owned stores or airport counters.
• Missing documents
• Symptom: Refusal to process tourist KYC. Solution: Carry passport, printed visa/e‑Visa, hotel address, and a passport photo.
• Locked phone or incompatible device
• Symptom: SIM not recognised or eSIM fails to download. Solution: Ensure your device is unlocked and supports Indian LTE bands/eSIM before travel.
• Skipping tele‑verification
• Symptom: Incoming works, but no outgoing/data. Solution: Complete the 59059 call/SMS step promptly.
• APN not set
• Symptom: Voice/SMS works, but no data. Solution: Ask staff to configure APN or restart the device; most settings auto‑provision.

Pro tips for smooth registration

• Buy at the airport if you need immediate data; go to a flagship operator store in the city for lower prices or complex requests (extensions, re‑KYC).
• Keep a scanned copy of your passport and visa on your phone and a printed copy in your daypack.
• If your arrival is late at night, verify airport counter hours beforehand; consider an international eSIM as a bridge until local KYC completes.
• Dual‑SIM phones: Put your home SIM on secondary and keep data on the Indian SIM to avoid bill shock.
• Ask the agent to note your connection validity (KYC expiry) and set a reminder if your stay approaches that date.
• Save customer care numbers and your CAF/SIM receipt photo for any re‑verification.

For organisers and retailers

• Managing a group or frequent trips? Our tailored solutions can streamline connectivity across routes and devices: see For Business.
• Hotels, travel agents, and retailers who support travellers can explore partnership options to simplify guest onboarding: visit the Partner Hub.

FAQ

• Can I buy a local Indian SIM without visiting a store?
• Not for a local number. India requires in‑person KYC for both physical SIMs and local eSIMs. An international travel eSIM purchased online is the only way to avoid local KYC.
• How long does activation really take?
• Commonly 30 minutes–4 hours after KYC, faster at airports. Be prepared for up to 24–48 hours in some cases.
• What’s the typical validity for a tourist SIM?
• Your plan might be 28–84 days, but the underlying connection for foreign passports is often capped to the visa period or a shorter policy window (commonly up to 90 days). Check both at purchase.
• Do I need a local reference or Indian phone number?
• Not always. A hotel address is usually sufficient. Some stores may ask for a contact number—your hotel’s main line normally works.
• Can I convert a tourist SIM to a long‑term plan?
• If you extend your stay or change your visa, visit an operator store for re‑KYC. Policies vary by operator; bring updated documents.
• Is airport pricing a rip‑off?
• It’s usually a reasonable premium for speed and convenience. If you can wait and want the lowest price, use a flagship operator store in the city.

Next step

Compare your options and line up connectivity for every leg of your trip via Simology’s Destinations page.

Planning to call home over app while you’re in the UAE? Read this first. The UAE regulates internet-based calling (VoIP). In practice, most person‑to‑person app calls are blocked on local networks, including WhatsApp, Viber and many others. Some work platforms (Zoom, Microsoft Teams, Webex) generally function for meetings, but everyday voice/video calling inside popular apps is restricted unless you use a UAE‑approved service. Wi‑Fi Calling via your home mobile network can work for some travellers but is not guaranteed on all Wi‑Fi or carriers.

This guide explains uae voip restrictions 2025 in plain English, what you can and can’t rely on, and the clean, lawful alternatives to stay connected. You’ll find step‑by‑step checklists, Wi‑Fi Calling tips, and pragmatic workarounds for both leisure and business trips. Regulations and platform availability can change, so always sanity‑check with your provider and our country pages on Destinations before you fly.

What’s actually blocked in the UAE (2025)

In the UAE, public internet calling is regulated. Here’s the reality most travellers experience:

• WhatsApp, Telegram, Viber and most consumer app voice/video calls: typically blocked on UAE mobile data and most Wi‑Fi networks. Text/chat and media generally work.
• Skype personal calling and similar OTT dialling: often blocked or unreliable.
• FaceTime: availability has varied; some travellers report success, others don’t. Treat as inconsistent and don’t plan around it.
• Work platforms (Zoom, Microsoft Teams, Google Meet, Webex): you can usually join meetings for audio/video/screen share. PSTN dial‑out features may be limited.
• Licensed UAE calling apps (e.g., BOTIM via UAE operators): allowed when you subscribe to a supported “Internet Calling” plan with a local SIM.
• Traditional phone calls/SMS: unaffected. You can place normal cellular calls (using a local SIM or roaming on your home SIM).

Note: The exact list of permitted apps can change, and individual hotels, cafés or corporate networks may apply additional filtering.

Lawful ways to call while in the UAE

1) Use a UAE‑licensed internet calling app (with a local plan)

UAE operators (e.g., e&/Etisalat and du) offer “Internet Calling” add‑ons that enable VoIP in approved apps, most commonly BOTIM.

How it works (typical flow): 1) Buy a UAE tourist SIM/eSIM at the airport or a mall store. 2) Add an “Internet Calling” option (daily/weekly/monthly). Ask specifically which apps are enabled today. 3) Install the supported app (commonly BOTIM). 4) Register with your UAE number. 5) Place voice/video calls from inside that app.

Pros: - Fully compliant and reliable once enabled. - Predictable costs (especially on weekly/monthly passes).

Cons: - Requires a local SIM and add‑on. - Your contacts need the same app for app‑to‑app calls.

Tip: If you’re continuing to Europe or North America after the UAE, line up regional data for app calls in your next stop with Esim Western Europe, Esim France, Esim Spain, Esim Italy, Esim North America or Esim United States.

2) Use regular phone calls and SMS

• Roaming on your home SIM: Simple and works country‑wide. Check roaming rates before you travel.
• Local UAE SIM: Cheapest for calling within the UAE and can be cost‑effective for international calls with specific bundles.

When budget‑sensitive, ask your provider about: - Incoming call charges while roaming. - International direct dial (IDD) bundles to your home country. - Tourist SIM voice packs.

3) Join work meetings on permitted platforms

• Zoom/Teams/Webex/Meet typically let you join scheduled meetings.
• Use your company account for best results, and prefer wired or high‑quality hotel Wi‑Fi.
• If dial‑out (PSTN) inside the app fails, request meeting dial‑in numbers and call them using your mobile’s normal voice service.

For compliance‑minded teams, see our enterprise guidance on For Business. Travel partners and TMCs can find enablement resources in our Partner Hub.

4) Wi‑Fi Calling via your home carrier (sometimes works)

Wi‑Fi Calling routes calls/texts through your home mobile network over the internet. In the UAE, it may work on some Wi‑Fi networks for some carriers; it’s not universal.

How to set up (before you fly): 1) Check your home carrier supports Wi‑Fi Calling and that it is enabled on your line. 2) Turn it on in your device settings: - iPhone: Settings > Mobile Data > Wi‑Fi Calling > On. - Android (varies): Settings > Network & Internet > Mobile network > Wi‑Fi Calling. 3) Test at home: enable Airplane Mode, turn on Wi‑Fi only, make a call. If it connects and shows “Wi‑Fi” or similar, you’re set. 4) In the UAE, keep Airplane Mode on to avoid unintended roaming charges, connect to Wi‑Fi, and try a call. 5) If it doesn’t register, switch Wi‑Fi networks or use a different lawful method.

Caveats: - Not guaranteed; some UAE Wi‑Fi networks or ISPs may block or interfere. - Emergency calling over Wi‑Fi may not work. Know local emergency numbers and alternatives. - Quality depends on the Wi‑Fi connection and your home carrier’s support.

5) Don’t rely on VPNs to bypass blocks

VPN use is regulated in the UAE. Many businesses use secure connectivity for corporate access, but using tools to bypass local restrictions can lead to issues. Stick to permitted services and your operator’s approved calling options. When in doubt, ask your employer’s IT and your mobile provider for compliant solutions. We cover country specifics on Destinations.

Traveller checklists

Before you fly (10–15 minutes)

• Confirm your critical contacts have at least one common option with you:
• Standard phone number and SMS.
• A UAE‑approved calling app (e.g., BOTIM) if you plan to use it.
• Ask your home carrier about:
• Roaming voice/SMS rates and any travel bundles.
• Wi‑Fi Calling support while abroad.
• Enable and test Wi‑Fi Calling at home (see steps above).
• Decide your SIM plan:
• Roam on home SIM, or
• Buy a UAE tourist SIM on arrival (consider an Internet Calling add‑on).
• For work, pre‑test Zoom/Teams/Webex from a different network (e.g., coffee shop Wi‑Fi) to mimic travel conditions.
• Save key pages:
• Your itinerary and hotel Wi‑Fi details.
• Simology’s UAE notes on Destinations.

On arrival (5–10 minutes)

• If buying a local SIM: ask the agent which Internet Calling apps are currently supported and the exact add‑on code or package.
• Install and register the supported app (often BOTIM) if you chose that route.
• Connect to reliable Wi‑Fi in your hotel; try Wi‑Fi Calling if that’s part of your plan.
• Place a short test call using your chosen method to confirm audio quality both ways.
• For meetings, run a quick Zoom/Teams test with your office.
• Share your reachable numbers/methods with family or colleagues (e.g., “Use SMS or call my number; BOTIM also works this week”).

Pro tips from frequent visitors

• Prioritise reliability over novelty. A 2‑minute paid cellular call that works beats 20 minutes wrestling with blocked apps.
• Dual‑SIM strategy: keep your home eSIM active for SMS/2FA and roaming calls; use a local UAE SIM for data and any licensed Internet Calling option.
• Hotel Wi‑Fi differs. If Wi‑Fi Calling won’t register, try:
• Personal hotspot from a local SIM.
• A different Wi‑Fi network (lobby vs room).
• Falling back to standard voice.
• Schedule family calls when you’re in a country with open VoIP later in your trip. Line up regional plans such as Esim Western Europe or Esim North America for seamless app calling outside the UAE.
• Business travellers: publish a “reach me” line in your meeting invites (e.g., direct mobile number) and include dial‑in numbers for all key meetings. For policy‑compliant connectivity across markets, our team can help on For Business.
• Travel brands and IT partners supporting teams in the Gulf can access playbooks and partner resources via the Simology Partner Hub.

FAQs

Are WhatsApp voice/video calls blocked in the UAE?

Yes, in general WhatsApp calling is blocked on UAE networks. Messaging and media sharing still work. Use a UAE‑approved calling app with the correct plan, standard phone calls, or Wi‑Fi Calling (if it registers for your carrier).

Does FaceTime work in 2025?

FaceTime availability in the UAE has been inconsistent over the years and can vary by device, OS, and network. Some visitors report it working; others cannot connect. Treat FaceTime as unreliable and have a fallback.

Will Wi‑Fi Calling let me call normally from the UAE?

Sometimes. If your home carrier supports Wi‑Fi Calling abroad and the Wi‑Fi network allows it, your calls may route over Wi‑Fi as if you were at home. It’s not guaranteed, and performance varies by carrier and network. Enable and test before travel, and always have an alternative.

Can I use Zoom, Microsoft Teams or Google Meet?

Generally yes for joining scheduled meetings with audio/video/screen share. If in‑app dial‑out to phone numbers doesn’t work, use meeting dial‑in numbers and call via your mobile’s normal voice service or a hotel landline.

Are VPNs a solution to blocked calling?

No. VPN use is regulated in the UAE and should not be used to circumvent local restrictions. Stick to permitted services: licensed UAE calling apps with the proper add‑on, standard voice/SMS, work platforms, or Wi‑Fi Calling where available.

What’s the simplest way to keep in touch with family?

• Quick option: regular phone calls or SMS (via roaming or a local SIM).
• App‑to‑app: subscribe to the UAE operator’s Internet Calling plan and use the supported app (commonly BOTIM).
• When leaving the UAE: switch to app calls freely in your next destination using regional plans like Esim France, Esim Spain, Esim Italy or Esim United States.

Bottom line

In the UAE, most consumer VoIP calls are restricted. Don’t count on WhatsApp/FaceTime. Your reliable, lawful options are: a licensed Internet Calling plan on a local SIM, standard cellular calls/SMS, work platforms for meetings, and Wi‑Fi Calling where it registers. Test before you fly, verify on arrival, and always keep a paid fallback for time‑critical calls.

Next step: Check current country specifics and plan your connectivity via our global Destinations.